ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.55/5
Chance of future purchase:
4.55/5
Shipping & packaging:
4.50/5
Customer service:
4.55/5
Return/Replacement policy:
4.45/5

5/5

2023-02-02

Thank You Spicy!!

"We have order many time and we have been very happy about every purchase so far. Shipping was fast and the quality of item never disappointed. I also got a free corset and necklace which my wife was so happy to receive as a gift! Way to go spicy! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-31

Very happy! Love the products

"We order 3 times so far and every time my wife love the product and myself too we think they r by far the best quality and prices also we got a free sunglasses and necklace and extra discount code on our next purchase! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-30

Best place to shop love so much

"We have order a few time from this place and are always very pleased with all the products also their promotion comes through e-mail are VIP and free bonus gift we love it so much! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-01-30

Terrible customer service

"After taking two weeks to even have my package sent, I received my package and one of my items was ripped, contacted through email, they wanted a picture of the damaged item, sent that, they responded back that someone else would email me back about the photo I sent. That was over a week ago. I tried calling, emailing and doing a “live”chat and I cannot get through to anyone!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-18

Two thumbs up

"Their shipping is fast, customer service is wonderful! Their product is great quality and best price of all! Sign up their email to get extra freebies "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-18

Amazing store to shop

"Me and wife become a loyal repeat customer because they offer not only the best styles and quality also they give a lot of free bonus gift every order. We enjoy shopping here and love spicy! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-01-17

No quality, no fit, overpriced junk.

"I wish I could leave Zero Stars, because that's exactly what this overpriced garbage is, in my opinion. I finally receive my package today, after waiting for 3 weeks, all the while messaging Spicy Lingerie for a shipment date. Their customer service made the same "excuses" of their shipments taking 3 - 4 days for regular merchandise, 7 - 8 for special orders, something like this. Yet, I didn't have a "special order" and it took far longer than even the 7 - 8 day window. So I unwrap the items and I couldn't believe how "cheaply" made these are. I'm talking paper-thin material, Itchy feeling, personally didn't look like the photos at all. Then upon closer inspection I see: Made in China on the price tag. Of course, because I'm quite sure their sizes are totally different, even though I still ordered larger and it was way smaller than I thought it would be. What a complete letdown. Now I read, I have to Pay, to ship this darn package (bag) back on my own dime and it will take up to 5 days AFTER they receive my shipment, to possibly get a refund, there are even more rules along with this.
Please, Please, Please...just save your money for actual "Quality" items that will last and feel Comfortable (Especially Intimate Apparel), not like you rolled out of a burlap sack. Yuck....
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-01-06

Amazing place to shop!

"We enjoy ordering and shipping from this site!
Their product is great quality with good prices and they have very good free bonus gift every time! We will continued shopping and support
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2023-01-06

Same exact Chinese Lingerie but with $35 added to the price

"Most things are back ordered and you can get the SAME exact lingerie from Ali Express for 1/5th the cost. I spent $45 on a Corset which was backordered - saw the same thing on AliExpress for $10 and it arrived a week faster "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-12-07

Great products! Fast ship!!!

"We order often from this store and always have great experience. The quality of products r great and they always offer free gifts and bonus gifts! I will shop with them and recommeded them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-12-07

Do Not Buy

"I bought a costume from this company and it did not fit. The size chart is completely wrong! They failed to mention in their products come from China. The sizing for items made in China is not the same as those made in the US. They will not give me a refund on a product that, I would never have purchased had I known it was made in China. They only want to give a store credit! Why would I want a store credit from a store that sells stuff made in China and I know won't fit! The customer service claims they had no idea the item was made in China, but right on the package it says made in China. The manufacturer did not disclose that info, but if you are a seller you need to be aware of where the items you are selling are coming from. So basically this company has stolen money from me. You have been warned!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-13

5 Star experience and quality of Products

"We shop around a few time and find spicy lingerie have the best quality for the price level. You could get some really cheap one from other places and they go rip in second but spicy keep their quality in good standing also keep customer satisfied as their top priority "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-12

Best price

"We been order from spicy for quiet few time and are always very pleased with their product and price also they offer a lot of free gift and special code through email and text we enjoy shopping very much! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-11-10

Terrible Experience

"They took a week to mail my package and it didn’t arrive on time. I paid for 2-3 day shipping. Customer rep was rude and refused to help when I called. Do not recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-09-13

Love their products and service and fast shipping

"this store have great selection and great services, I will be back again for sure! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges