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Return/Replacement policy:
0.00/5


Verified
1/5

2005-01-08

"I purchased a 128MB stick of PC100 SDRam from Spartantech. After inspecting the stick of ram, which arrived in a used anti static bag from a previous, different stick of ram, I saw that the ram was clearly USED. There were marks on the all the contact pins from general use, as well as what looked like rust spread across the bottom of 4 of the pins.

If I wanted used memory, I would have went somewhere else, which is what I would advise you to do, if you plan on purshaing from spartantech.
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
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Being easy to reach
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Making decisions on their own
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5/5

2004-12-21

"I have dealt with spartentech more then 20 times now. I find this seller to have reasonable pricing and solid customer service. I had to return a $250 motherboard due to an error made by spartentech in there listing (honest copy paste mistake if you ask me). When they were alerted of the problem they responded quickly and a replacement was sent out promptly.

I am writing this review because I feel that this is an honest seller with great service and their rating here does not reflect this.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
2/5

2004-11-04

"Ordered an Athlon XP 1700+ OEM CPU and the package came moderately fast. The CPU was sandwiched with bubble wrap with no kind of static deterrant wrapping, which is unacceptable. Closer examination of the CPU shows previous use and discoloration upon the die cast surface. Using rubbing alcohol did not remove what seems like thermal paste that's been permanently stained on the CPU. However, the CPU works and that's all I really care since it's not for me."

Detailed Review Benchmark + -
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Pricing of products and services
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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
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Web site reliability

Verified
2/5

2004-04-22

"Spartan advertises products that are in stock that are not. If you order, they will try to find it to ship out. If they can't find it, they may send a substitute product or cancel your order. I have ordered from them many times and this has always been the mode of operation. I have put up with it until now but after receiving an order today that is not what I ordered, I believe I am finished with this company."

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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2004-02-05

"Lied about having Presotts in stock. Cancelled my order and they never credited my Paypal account (yet). Steer clear of this site at all costs."

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N/A

Verified
1/5

2004-02-04

"Well, the only reason I ordered from Spartantech is because they claimed to have the Prescotts in stock. Their web site didn’t, in no way, shape or form state that the Prescotts were not in stock. It said “Ships in 1 day”, it did not say, not in stock or waiting on shipment to arrive but I repeat, “Ships in 1 day”. When I spoke to Tim yesterday I was told that they were waiting for the Prescotts to arrive, the shipment hasn’t arrived yet, well… that is considered false advertisement. Now, a day later the web site says, “ETA 2/06”, if they didn’t have the Prescotts in stock Spartantech could have easily said so on their web site. As far as I’m concerned that is not good business practice. I’m sure many individuals will make there feeling of discuss known as I have.

"

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Verified
5/5

2004-01-15

"Great experience....items shipped out the next business day and I recieved the order the day after that. Called their toll-free tech support (hard to find many online companies that even have tech support) and they helped mw with a problem I was having wiht my video card. They were recommended to me by a co-worker and I would recommend them to others."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-09-20

"I've bought several SCSI hard drives from these guys. The delivery has always been on time and the prices are very competitive."

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N/A
Is trustworthy
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
Delivering products damage free

1/5

2003-08-11

"Good Price but you are better off using Amazon or Buy.com. At least those companies seldom charge you 15% restocking fees for a returned product!"

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1/5

2003-07-25

"This is the worst service I have ever received from an internet business. Four of the items I ordered were not in stock although all but one showed in stock. When I called or e-mailed to get information it was just a run around. No one knew or seemed to care about finding out the status of the order. I called and changed one of the items while talking to Tim on the phone and when I called back the next day I was informed that it was not in stock. Even though I was on the phone confirming the item would be shipped. If you want your order order from somewhere else."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-18

"I bought the processor from them because they had a fair rating and excellent prices. I ordered a boxed Xeon CPU. I got exactly what I wanted.

Their website said it was in stock but when I called 3 days later they said it was in transit to their warehouse.

Overall I had a very good experience and I would buy from them again.


Ravi
"

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Pricing of products and services
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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-06-18

"I ordered a processor and motherboard in May and ended up needing some help with the set up. I was actually suprised at how cooperative and friendly the technicians were. I recieved everything on time, the prices were good and the service was outstanding...Would definately order from them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-18

"Excellent customer service. Products delivered exactly as described. Excellent prices."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-03-22

"I just bought a Toshiba DVD-ROM. Great price. I've bought from them before. The one time I had a problem with a product I bought from them, they replaced those items without a problem."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-03-16

"I bought a SCSI hard drive from them...haven't gotten my PC finished to test it yet. But, I can say that it was shipped out and received right on time and as promised. They also had good communication and I didn't have to wonder as to the shipping status. So far so good...I'll update this review once I have my PC finished and can test the HD, which should be sometime this week!

**UPDATE**
The Hard drive works great and is super fast! I love it! I've seen these HD's for twice the price elswhere...I'm very happy with my purchase with Spartan Tech...highly recommend them!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process