ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
3.34/5
Shipping & packaging:
2.50/5
Customer service:
3.34/5
Return/Replacement policy:
3.34/5

Verified
1/5

2014-09-18

"Sparktec is my nightmare. Here is a story of me. I have ordered a clutch through sparktec. I was so proud at the time for being order a good price clutch for my lexus is300. When I received the clutch I took my car to an auto shop right away. After the mechanic finish change the clutch and test it. He found out the clutch is not right for the car. He shop does not warranty for parts not order through his shop. I contact sparktec and said I want to return the clutch and get my refund. Sparktec ask me why I want to return the clutch and I explained sparktec my problem with the clutch. Sparktec told me to wait, he has forward my problem to the factory of the clutch. He told me to wait someone will contact me via phone or email. I wait and wait but nothing happened. I contacted Sparktec again and never got any reply from them. I end up buy a new clutch and pay for double labor. And a brand new clutch from Sparktec is sitting in my garage now. Here is a story of me. Thanks for read my story."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-08-26

"These people specialize in trying to sell discontinued merchandise. As other buyers have said, you'll find a super low price on their site and order it. Guess what, when its not shipped for a couple weeks maybe you'll look into it and realize that they never had and could never get the product. Lol Jokes on you. I read that these are a couple of con artists from california. Save your time and money and shop at a legit place before you get screwed like me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2014-06-04

"A huge waste of time. They are listing products that they do not have in stock and are not able to get at the prices listed and then they just cancel the order. The items are still listed on their site promising availability and quick shipping. It's all a lie! Shop elsewhere!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2013-07-07

"Terrible service! Vendor listed Ground Control Coilovers with "Any race, street or show" spring rate as available. The advertisement also indicated "If we don't have the item in stock, we will pay you $25.00." I contacted the vendor to ask how to place my order with the spring rates I wanted and have been told "We don't currently have them available." James Kang (likely an alias, as there are several "owners" of this company) refuses to honor the original advertisement (which he has since changed) or the $25 guarantee. I would like to purchase the advertised item at the advertised price (which is lower than the manufacturer offers it for), "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-02-15

"This is my first time purchasing from Sparktec. Ordered a Exedy Racing Clutch. Sparktec was the cheapest for that style of clutch. Transaction went well. I ordered on monday late night and delivery received on thursday. Much earlier than expected. If their prices on all items are competetively priced, I just found a new place to purchase parts for my G35. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-09

"I highly recommend Sparktec because they had the best total price for what I was looking for, and they provided excellent communication and customer service, as well as prompt shipment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-01-30

"I found a rare HKS exhaust system listed on their site. Fearing it would be a dead-end I inquired about the availability of it. Danny was EXTREMELY helpful and responsive to all emails and questions. After deciding to buy all of the systems, he even discounted the shipping to my business address.

Very prompt, very friendly, all around GREAT SERVICE from these guys...HIGHLY recommend!!!

-Nathan
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-08-03

"Had doubts at first not being able to get a hold of them on the phone, but I am pleasantly surprised! Emails are responded to very fast. Danny has great customer service ethics and even fixed an order that I messed up ( after it had shipped) without charging me. Shipping was fast and I will be buying more parts from them, great prices too!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-07-26

"I bought a clutch set from them recently. It turned out the set I have ordered was replaced with a newer model. They were very helpful with changing my order to the newer model. They also made sure it was the right part for my car. Overall very happy with their service and will shop from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-25

"Nice website, great prices, coupon code options and very good communication. It was a pleasure buying from Sparktec Motorsports."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-07-12

"Excellent customer service and answered all questions I had. I received my side pipes sooner then I expected. Could not beat the price of the side pipes compared to other brands. I would gladly purchase from Sparktec again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-30

"Great customer service! I ordered a part from here that was back ordered from the manufacturer for a few months, and they kept me in the loop during the production process, and immediately had it shipped to me with the least amount of cost and time. Danny always replied to me emails promptly and I would definitely purchase something from Sparktec again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-05-04

"These guys are awesome!! They helped me every step of the way and I'm continuing to work with them now with more parts for my Evo! Prices are perfect and I have nothing but good things to say about them! I have already reffered them to everyone I know! Simply Quality!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-13

"Ordered a set of H&R trak+ 15mm spacers for my Evo. Price was excellent. Shipped out the very next day and I had them in my hands 2 days after that. Excellent communication with very prompt replies to my questions. Would buy from again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-12

"I found them, searching the website looking for an specific racing part. The new Fidanza adjustable cam gears for the Protege 2.0L DOHC. And the transaction was great. Great website, great buying process, great shipping and great products item costs. They ship to Puerto Rico by UPS. And great customer service. I definitely recommend Sparktec Motorsports!!! Thanks a lot."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A