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Product & services pricing
4.29/5
Chance of future purchase:
4.23/5
Shipping & packaging:
4.36/5
Customer service:
4.35/5
Return/Replacement policy:
4.25/5
Featured Review


Verified
5/5

2024-02-07

Was skeptical, but delivered above expectations

"I was purchasing office 365 software for my laptop; I recently retired and the company allowed me to keep my computer but wiped out some of the software included Office. I am not a tech savvy person, so was going to take the traditoinal route and get it directly from Microsoft, but did some research and decided to purchase it from Softwarekeep at a fraction of the cost. I was skeptical that it was a scam. After the purchase they sent me the instructions along with the download and key. First thing I noticed is that they gave me the Pro version, I contacted customer service via chat and the told me that they were our of my version and gave me a complimentary upgrade. I followed the instructions including the link to clean up any old office software, downloaded the product and got an error message at the very end stating the license associated with the key has been used. My anxiety level went up, contacted customer service again and they very quickly walked me through what needed to be done to get a successful activation. All is working great, and I'm very glad I saved the money. The reaction time with customer service made the experience a good one, vs if they were slow to respond. I would highly recommend the company. "

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Verified
5/5

2024-02-06

Excellent

"Provided prompt service. Provided clear and complete download and install instructions. What more could you wish for?"


Verified
5/5

2024-02-06

Best service ever!!!

"I was fortunate to have Ray Bryan working through a couple of difficult obstacles that were preventing the successful download and installation of my recently purchased software. Ray Bryan was patient, knowledgeable, resourceful and fast in ultimately identifying the issues and achieving resolution. To date, this was the best tech service I have ever received, surpassing even subscription paid tech support which promise premium service. None have even come close to the support I received this evening. Many thanks, and I will return for future purchases!
Jeffrey Rockett
"

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Verified
5/5

2024-02-05

Word 2019

"Software delivered by e-mail within 5 minutes, even got a receipt from Microsoft for $00.00 and confirmation on the code key when installation was completed."

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Verified
5/5

2024-02-05

Sucess

"Great value and easy experience. "


Verified
5/5

2024-02-05

Outstanding Customer Service!

"The customer support is fantastic and quick. I love the instructional videos that are sent to ensure ease of use. Thanks!"

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Verified
5/5

2024-02-05

Bryan was super helpfull!

"Bryan was polite and professional, he was able to answer all my questions accurately and assured my trust in using software keep to make a purchase of Microsoft Office package.
Software keep is fair and true to their word.
"

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Verified
1/5

2024-02-04

download from email.

"I am not able to download from my email. When I click on link, the screen flickers once, and nothing else.
"


Verified
5/5

2024-02-04

The Help I so Much Needed

"I bought both Windows 11 Pro and Microsoft Office Home and Business and was so tired I had problems with it. I reached out for assistance from the Support team and got Ray Bryan. Bryan took his time to help me but I had just came back from work in the evening after working 13 hours and was mentally burnt out. I asked if we could continue later and he agreed. What a wonderful help! I came back 3 days later and we picked up where we left off but this time he use a Quick Assist Note to help do everything much faster. Thanks a lot Bryan. I'll be sending my wife and daughter to come get their software from SoftwareKeeps"

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Verified
5/5

2024-02-03

Installation help

"I could not have installed without his help"

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Verified
5/5

2024-02-03

Excellent experience

"Loved how customer service completed my issue swiftly"


Verified
5/5

2024-02-03

Lefit Microsoft product

"Positive buying experience of a legitimate version of Office 2021 for Mac."

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Verified
4/5

2024-02-03

Great

"Software is a good price and representatives are very responsive."

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Verified
5/5

2024-02-02

Outlook 2021

"Simple, easy, fast delivery of software purchase. Very pleased! "

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Verified
4/5

2024-02-02

A bit confusing

"After placing the order I received a email with the Product Serial #. the entire page is confusing. I think you need to clean this up and make it simpler to understand. "

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