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Product & services pricing
4.75/5
Chance of future purchase:
3.96/5
Shipping & packaging:
4.03/5
Customer service:
4.50/5
Return/Replacement policy:
3.13/5

Verified
4/5

2023-01-06

Software Review

"Good service.
Ordered Office for Mac and download appeared in inbox within minutes.
Initial problems downloading but followed instructions(for download problems) and download was completed to satisfaction,
"

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Verified
5/5

2023-01-04

Brilliant site.

"No hesitation to recommend."


Verified
5/5

2022-12-23

I had a problem with a security check

"I had an issue with a security check on my card - unusual now days as most online companies use the text to phone method for security. I was not 100% okay to send a copy of card so asked for a refund instead and they where fine with that.

As it happens I was likely ordering the wrong thing and I gave them a hard time so will make a new purchase using Paypal.



"

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Verified
5/5

2022-12-13

Updating software license

"Eric helped me quickly remove existing licenses and install new ones as there was a conflict when migrating from an old computer to a new one. He knew exactly what was needed to help me. Very much appreciated.
"


Verified
5/5

2022-12-12

Perfect

"Key took 10 mins to come loaded perfectly all registered through Microsoft website so all legal and above board . Also go extra off for cyber Monday/Black Friday my experience has been perfect"

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Verified
5/5

2022-12-12

Excellent Company Response

"On experiencing a problem with Microsoft Word I contacted Software Keep where I purchased Office a year ago. Eric replied with advice on how to overcome the problem. Not being computer literate he gently guided me through the problem, to eventually sort it. Thanks Eric."

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Verified
5/5

2022-12-10

No problems

"All went as hoped for, instructions clear"

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Verified
5/5

2022-12-08

Great technician with a lot of experience

"I was grateful to have had the assistance of Joe this evening. He helped me to get office up and running again! Thanks Joe"

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Verified
5/5

2022-12-04

Great service

"I switched from PC to Mac so was a bit apprehensive about installing Word and Excel. But it was very straightforward! Thank you."

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Verified
5/5

2022-12-04

Quick solution

"I needed a second licence for Microsoft Office and this was sorted quickly and economically."

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Verified
5/5

2022-12-03

Windows 11 refund-order no:20000016091

"I have just been dealing with Eric who was very helpful in processing my refund. It was very much appreciated"

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Verified
1/5

2022-12-01

I am still waiting for a refund.

"I will not recommend this business. I cancelled and still waiting for a refund."

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Verified
5/5

2022-12-01

A Streamlined Process.

"I ordered a digital download of Windows 11 Pro, within 30 minutes of placing the order I recieved my key, so I could use on my newly built pc, the price was also good value, many thanks for a decent shopping experience."

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Verified
4/5

2022-11-30

Delivered!

"Bought an Office suite for Mac. Took a little bit longer to process than quoted and then failed to come into my Inbox. But one quick call to the helpline and all was resolved. Seems to be working OK. So very happy thanks."


Verified
5/5

2022-11-27

Excellent service from SoftwarekeepUK

"Bought Office from them few years ago, and only recently had a problem with installation/activation on new computer. Without much hope I emailed their support and to my surprise, they replied back very promptly.
Few emails later everything was sorted, software installed and activated.
Daniel was the guy I was dealing with, so big kudos to him for being very professional, and sorting my issue promptly without unnecessary fuss. Thank you very much!
"