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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2019-02-26

On time every time.

"I have been buying from smokers online for almost 2years. Every time my order is delivered when promised."


Verified
5/5

2019-02-26

Smoker's Outlet

"I've been shopping here for many Years.
Good selection of products and good prices.
You can choose your shipping method.
Overall Great service.
"

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Verified
5/5

2019-02-25

Smoker's Outlet Online

"Great company to purchase from online. Items are packaged well and arrive in great condition.
"

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Verified
5/5

2019-02-23

A-1 Service

"Prompt delivery,excellent selection "

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Verified
5/5

2019-02-20

Hassle Free

"Smoker's Outlet has been a totally positive experience each and every time. I get what I want and in a timely manner.
"

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Verified
5/5

2019-02-20

Perfect record

"Haven't had a bad experience in the year and a half of doing business with Smoker's Outlet."

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Verified
4/5

2019-02-19

Quality Service

"Staff is always helpful with any issues that may arise.
Prices are always reasonable and inventory is almost always available.
"

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Verified
5/5

2019-02-19

Good prices and service

"Title says it all, what more could I ask for."


Verified
3/5

2019-02-19

ok

"If these were found locally I would buy them, your shipping costs are making these almost not worth it"

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Verified
5/5

2019-02-16

Flawlass Shipping of Fresh Product

"I made a first purchase online for this year recently from SOO... and as always the product was like fresh-picked from the aging shack, and fast as if airmail for only ground charges.
I'm not about to change tobacco or supply vendors anytime, soon --- and thanks for the candy! Dave
"

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Verified
5/5

2019-02-16

Excellent seller in every aspect

"Ships fast! Well packaged and always satisfied with their service and products"


Verified
5/5

2019-02-16

Excellent

"very good now let me out of here
"

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Verified
1/5

2019-02-13

Do not order from these people

"Sent cigars that I did not order their excuse was they were sold out of the ones I ordered when their web site showed them in stock"

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Verified
1/5

2019-02-15

Web site redesign is terrible

"I am a long time satisfied customer. On line ordering was fast, easy, and placing an order only took about 10 minutes. Last order with new website was a disaster and it took over an hour to change my password and place an order. Once signed in, I had to re-sign in over and over. The sign-in logo came up every time I tried to choose an option on my account page. Shipping info is gone. Checkout is difficult.
I wish you had kept the old system as it was very efficient and easy to order from.
I like this company and will still be a customer but I wish this had been tested better before releasing it on unsuspecting customers.
"

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Verified
5/5

2019-02-15

Fast shipping, good products!

"I've been buying most of my tobacco and tubes from Smoker's Outlet Online for a good while now; have been quite satisfied so far! They're always fast to ship, and haven't had any problems with crushed tubes like with other vendors. Price wise, they're a tiny bit more expensive than the local smoke shop, but 'local' is a bit of a stretch when ya live in the middle of nowhere; the time savings is well worth it in my opinion!"

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