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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5


1/5

2022-02-04

The Lookah Seahorse is junk.

"The Seahorse Pro lasted me a little over 3 weeks of very light usage. Save your money. This came with only a 30-day warrantee and it didn't even last THAT long!
Also, the "active" light is under the button that heats it up. You can't see whether it is on or not because you have to put you finger over to turn it on. I would not pay $5 for it.
"

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1/5

2021-09-20

Shipping that takes over 2 weeks!!!e

"Horrible shipping time 2 weeks now and I still don't have my merchandise, never again BNB is a lot better and faster than these people are, nobody Home?"

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5/5

2020-11-19

2nd purchase

"After reading some reviews I was hesitant. Glad I ignored them. Ordered on Tuesday and had my order Friday. Even with the cheapest shipping. Plus some candy. Will definitely use them in the future. DC"

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1/5

2020-10-28

Biggest long-time running scam ever!!!

"No one has ever received any product ordered from these people. Go on trust pilot and read all the fake 5 star positive reviews and all the real one star ( no option for zero) reviews. Every fake positive review until yesterday when I exposed them is written from a person in Cameroon Africa. When I posted that all of a sudden a "positive" review popped up from Canada and Botswana. These people are scamming so many in the US and I will keep posting the truth to save others from losing money like the rest of us. "

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5/5

2020-09-11

Great!

"I always buy from smokers outlet.Good Stuff red,and Zen tubes"

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5/5

2020-06-03

Great prices!!!

"I happened upon their website by chance, I'm glad I did oh, they have the best prices that I've seen so far, I got my package pretty quickly and the even put a couple pieces of candy in the box, LOL, I like this place and recommended it!!!"

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4/5

2020-04-29

Happy

"I've been making my own cigarettes for years, but because of the covid virus, the smoke shops are closed. I bought a carton at a gas station for $90! I thought there's got to be a better solution. Got online, found Smoker's Outlet and placed my order. It didn't ship for 5 days, probably because they're really busy, but got my order 10 days later. Never so happy to make my own again! (I'll sell the rest of the carton)"

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1/5

2020-03-07

BAD SERVICE

"I was super happy ordering from smoker’s outlet but I just got the wrong order and when I call them back to let them know the lady that answered my call was the most rudest person I have ever experience! She told me I have to pay for the shipment to send it back and didn’t give me any solution I even told her I was not buying anymore from them she couldn’t care less. "

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Verified
2/5

2019-07-13

OUTRAGEOUS SHIPPING COSTS! !

"I am writing this review to hopefully help others who are having the same problem that I had! I am happy that I found the PowerMatic 2 Cigarette Injection Machine at the Smoker's Outlet Online website. And this is my 1st time shopping with them. However, the exorbitant shipping costs are so much that I rather just use my Amazon Prime, or actually rather shop ANYWHERE ELSE because their shipping costs are greater than any of their competitors! I paid nearly $20 for shipping for my package! That is 25% of the cost of my order! Anyhow, I just thought that I should share this with you as it will be the sole factor in deciding where I choose to shop in the future. Believe and trust that if I am complaining about this than others must be too! Thank You and have a nice day!"

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Verified
1/5

2019-07-11

Credit card stolen

"Got an email about cards being stolen. The same day my credit card was maxed. Thanx. $30.00 worth ended up being $500.00. And now with this review it won’t let me pick the right date as purchase. It goes to year 2020. Nice. What a joke. "

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Verified
4/5

2019-04-04

Best tobacco store on or offline!

"I have been using smokers outlet for about 10 years. My orders have always been correct and on time or early. I have recommended many friends over the years. I can't imagine the THOUSANDS OF DOLLARS over the years by rolling my own and even more by taking advantage of the prices offered on Smokers Outlet Online!"

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Verified
5/5

2019-03-28

Quick shipping and handling.

"Items are exactly as described and shipped quickly. "

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Verified
5/5

2019-03-07

Great

"Been using them for years"

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Verified
5/5

2019-03-06

Excellent Service

"Good prices and fast shipping."

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Verified
5/5

2019-03-04

Family Affair.

"My sister Cheryl started ordering here,went so well,now I do to.It's so easy to do.See sometimes little sisters know best. Cathy."