ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2011-12-14

"Absolutely great!!! Always receive exactly what I ordered and in perfect condition. Really a great company to work with."


5/5

2011-12-13

"very satisfied with your quick delivery.
I am 75 years old and the earphones i ordered are excelent.
just be sure to move your transmiter around to find the best
spot ,and keep it there for best reception.
John B.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-12

"The advertising on the site was good, explaining the different types of earphones, etc. Ordering was easy and the delivery was prompt. I cannot tell you how I liked the product because it is a Christmas gift so it better not be used before then! "


5/5

2011-12-12

"I would have to give Smithgear.com an A for service and product. It arrived really quickly and even though the unit is something new for us to use we are learning how to do it. it is everything it said it was!

Thanks Smithgear. Connie Sturgeleski
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-12-11

"The ordering was extremely easy, from choices, prices and calculating shipping. The package arrived as promised and in perfect condition. I would not hesitate to order from them again, or to recommend to friends. "


5/5

2011-12-07

"Smithgeaqr went well above what I expected any company to fix the problem I was having with the product I had ordered. I received the replacement unit the same day I sent the faulty unit back and I appreciate the service very much. As I said I don't feel many if any companys would have done this to take care of the customer. Thank You"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-12-07

"The phones I ordered were everything I wanted and more. They were delivered in a short amount of time. I was kept informed of my order and it's progress. I would definitely purchase products from this company again."


5/5

2011-11-30

"Smithgear performs as advertised!! Will use again when they have something I can use."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-28

"Very good experience with their online ordering. I will use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-26

"Very pleased with product and service !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2011-11-26

"The phone that I ordered came. The only problem I had is that the
shipping cost for a $20.00 item was too much $$$
"


5/5

2011-11-21

"Smithgear.com provided the ordered item as promised...on time, excellent condition, and at the agreed-upon price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-19

"Everything was delivered as expected and it could not have been easier. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-11-19

"best
customer
service
ever
had!
"


5/5

2011-11-18

"I was completely satisfied with Smithgear.com's handling of my transaction. I purchased an amplified phone from them, which arrived in a few days, but had to return it as I mistakenly purchased a corded phone when I wanted a cordless phone. Returning the phone was a simple. I emailed them for an RA, which was emailed to me in couple of days. I'm sure a credit will be issued in a timely fashion."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges