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Product & services pricing
4.09/5
Chance of future purchase:
4.27/5
Shipping & packaging:
4.11/5
Customer service:
4.28/5
Return/Replacement policy:
4.24/5

Verified
5/5

2023-10-07

Another flight booked with SkyLux

"Harry L. is my go-to guy when it comes to booking my business class seats. Harry always delivers excellent service."

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Rep reply posted 2023-10-08
A rep from Skylux Travel, Herman-B, has responded:

“We are happy to hear such words about Harry L,Thank you.


Verified
5/5

2023-10-07

Helpful

"Liam was very helpful and listened to me."

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Rep reply posted 2023-10-07
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.


Verified
5/5

2023-10-05

Excellent Service

"Festus was great and worked with us to get us the best deal."


Rep reply posted 2023-10-06
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!”


Verified
5/5

2023-10-03

very helpful

"It was easy to talk to.Teo made my booking fast and easy."

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Rep reply posted 2023-10-03
A rep from Skylux Travel, Herman-B, has responded:

“It was a pleasure serving you. we really appreciate you taking the time to share your feedback and being so open with us!”


Verified
5/5

2023-09-27

Great Service!

"Sean has been extremely helpful in making our reservations. We changed dates around and he was very patient."

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Rep reply posted 2023-09-27
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, We are glad that our agent Sean was able to meet your expectations. Thank you so much for your positive feedback!”


Verified
4/5

2023-09-27

Jackson was extremely patient and informative

"Really good value. This was my 1st time so it had a few hiccups...but that was mostly me. Jackson was extremely patient and informative"


Rep reply posted 2023-09-27
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, Thank you for your kind words. We are grateful for your feedback.”


Verified
5/5

2023-09-23

Clement is a fantastic guy

"I called him more than 50 times he never complain once always ready to help "


Rep reply posted 2023-09-24
A rep from Skylux Travel, Herman-B, has responded:

“We are happy when our customers are satisfied,Thank you.


Verified
4/5

2023-09-20

Great service but beware of the fine print!

"The service agents are great and very responsive. However, it helps to check options yourself as they don't always have the best deals. The click and bait pricing ads are too good to be true and would require a lot of flexibility and booking far in advance.
If you like handholding, one is well taken care of with this agency.
My wife and I once got an awesome deal with them for international travel as we got back and forth between USA and Europe a few times per year. All other times I found equal deals and sometimes better ones. Since I am a night owl, I can spend the time which is not for everyone, though.
"

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Rep reply posted 2023-09-20
A rep from Skylux Travel, Herman-B, has responded:

“ Many thanks for 4-star rating.If there’s anything we can do to improve our offering, please let us know!”


Verified
5/5

2023-09-12

Great Service

"We have been working with Julian for several years. His service has been excellent, and we now have an agent that understands what we like / dislike, and "our" way of travel. Thanks Julian"


Rep reply posted 2023-09-13
A rep from Skylux Travel, Herman-B, has responded:

“We are happy our agent Julian did such a great job for you.Thank you for your review.


Verified
5/5

2023-09-11

We Always prefer Skylux

"Drake was very helpful, he worked to meet all of our needs and I am pleased this is the second time I have worked with Drake! He goes out of his way for us!"

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Rep reply posted 2023-09-11
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, We are thrilled to hear that our agent provided excellent service and made your experience a positive one. Thank you so much for taking time to leave us this amazing review.”


Verified
5/5

2023-09-10

Great Customer Service

"Jasper was patient and gave great customer service. I look forward to working with him in the future. "


Rep reply posted 2023-09-11
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, We are glad that our agent Jasper was able to meet your expectations. Thank you so much for your positive feedback!”


Verified
5/5

2023-08-29

Great Service

"Albert was the kind of employee I would want to represent my company to my customers. Give him a raise and keep him. Michael"

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Rep reply posted 2023-08-29
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, We are really pleased to hear that you had a good experience with our company. Please do not hesitate to book with us again.”


Verified
5/5

2023-08-26

Working with Skylux is Always great.

"Working with Skylux is always great."

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Rep reply posted 2023-08-27
A rep from Skylux Travel, Herman-B, has responded:

“We are happy when our customers are satisfied,Thank you.


Verified
5/5

2023-08-24

Best Business Travel Broker in the Business

"Mark with Sky Luxe Travel is a pleasure to work with. This recent purchase for business class travel to Africa is the 8th and 9th ticket I have purchased this year from him. He worked with me to utilize credit card points to offset the retail price for business class tickets. Earlier this year, he helped with business class tickets to Italy for a wedding and Premium Economy tickets for others in our party. Lastly, we purchased 3 tickets for business conferences in the UK and Mark was instrumental in finding flights that seamlessly fit into our itinerary.
I have also done some price comparisons with other brokers and have found Sky Luxe Travel to be the most competitive and the most flexible to work with. And Mark is my "go to" sales representative!!
"

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Rep reply posted 2023-08-24
A rep from Skylux Travel, Herman-B, has responded:

“We are glad that our agent Mark was able to meet your expectations. Thank you so much for your positive feedback!”


Verified
5/5

2023-08-19

Harry always does a great job!

"We have used Harry several times and he gets best rates!"


Rep reply posted 2023-08-20
A rep from Skylux Travel, Herman-B, has responded:

“We are happy that Harry has provided you with such a wonderful experience.