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Product & services pricing
4.10/5
Chance of future purchase:
4.24/5
Shipping & packaging:
3.96/5
Customer service:
4.15/5
Return/Replacement policy:
4.12/5

Verified
5/5

2024-02-13

Excellent

"Ms. Summers took time to walk me through the process and intricate issues with airline tickets."

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Pricing of products and services

Rep reply posted 2024-02-13
A rep from Skylux Travel, Herman-B, has responded:

“We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!


Verified
5/5

2024-02-12

Excellent service I recommend to anyone

"Excellent service I recommend to anyone "


Rep reply posted 2024-02-12
A rep from Skylux Travel, Herman-B, has responded:

“We are so glad you've been satisfied with our assistance! We hope to see you once again on our website whenever you desire to travel! Thank you very much!


Verified
5/5

2024-02-11

Perfect booking!

"Maynard was responsive, helpful, efficient, personable and pleasant. I have great confidence in him and will definitely use the service again."


Rep reply posted 2024-02-11
A rep from Skylux Travel, Herman-B, has responded:

“Thanks a lot for sharing your excellent impression on our services! The agent you worked with would be so pleased to hear your kind words and also will be happy to assist you once again!


Verified
5/5

2024-02-10

GOOD SERVICE

"Easy to navigate the emails and followups "

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Rep reply posted 2024-02-10
A rep from Skylux Travel, Herman-B, has responded:

“We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.


Verified
5/5

2024-02-09

Greece trip

"Ford was a pleasure to talk to, he was very helpful. "

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Rep reply posted 2024-02-09
A rep from Skylux Travel, Herman-B, has responded:

“Ford would be so pleased to hear your words of appreciation! Thank you very much!”


Verified
5/5

2024-02-08

3rd times a charm

"This is our 3rd time booking with Skylux and Glen our travel agent provides us with 4 or 5 options in available flights with pricing accordingly. Glen is very knowledgeable and professional in working with us and his follow through is a plus."

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Rep reply posted 2024-02-08
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for sharing your positive experience with Skylux and Glen, your travel agent. It's great to hear that Glen has been able to provide you with multiple flight options and personalized service to meet your needs. We strive to ensure that our customers receive excellent service and assistance throughout the booking process, and we are glad to hear that Glen's knowledge, professionalism, and follow-through have been exemplary. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Safe travels!”


Verified
5/5

2024-02-08

Good service

"Friendly and efficient service"

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Rep reply posted 2024-02-08
A rep from Skylux Travel, Herman-B, has responded:

“We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.”


Verified
5/5

2024-02-07

Delroy was great

"We travel very often so we will ask for your services
Thank you
"

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Rep reply posted 2024-02-07
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for the great review! Safe travels.”


Verified
4/5

2024-02-05

Swift and Professional

"It was with a bit of skeptism that I called Skylux but Colin was very helpful and we got it done."

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Rep reply posted 2024-02-06
A rep from Skylux Travel, Herman-B, has responded:

“We are glad that our agent Colin was able to meet your expectations. Thank you so much for your positive feedback !”


Verified
4/5

2024-01-31

Great 1st time

"Windsor was very patient . He provided good options keeping in mind of our preferences."

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Rep reply posted 2024-01-31
A rep from Skylux Travel, Herman-B, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback !”


Verified
5/5

2024-01-31

Amazing customer service

"Glen, the travel agent was very very patient and calm in his interactions. We were working on so many permutations and combinations and he was patiently assisting me through many quotes and finally purchased the tickets through him. I hope to give more business in future. Thank you for the superior service. Ramya Ashok"

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Rep reply posted 2024-01-31
A rep from Skylux Travel, Herman-B, has responded:

“It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!”


Verified
5/5

2024-01-28

Excellent Service !

"Great patient & efficient !
"

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Rep reply posted 2024-01-28
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for sharing your positive experience! We're thrilled to hear that our agent was patient and efficient in assisting you. If you have any more travel needs in the future, feel free to reach out. ”


Verified
5/5

2024-01-26

Patient

"Agent was vvery patient with my several requests"


Rep reply posted 2024-01-28
A rep from Skylux Travel, Herman-B, has responded:

“We appreciate your feedback! It's great to hear that our agent demonstrated patience and addressed your requests. If you ever need assistance with future travel plans, don't hesitate to reach out.”


Verified
4/5

2024-01-23

Great

"It was very good seemless"

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Rep reply posted 2024-01-23
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, providing a smooth and enjoyable experience for our customers is our top priority. We appreciate your trust in us and look forward to serving you again.”


Verified
5/5

2024-01-20

Super job by agent Wells.

"Thank you for working with me as we made changes "

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Rep reply posted 2024-01-20
A rep from Skylux Travel, Herman-B, has responded:

“You're very welcome! It was a pleasure working with you as we made changes. If you have any further adjustments or if there's anything else we can assist you with, feel free to let us know. Thank you for your cooperation, and we appreciate your business”