"I've always wanted to place an order with SkyMall, but never did. I love the products, and I can't wait to pick up some more now that I know this website exists. The website was wonderfully easy to navigate. "

"Shipping was expensive. I got this as a gift and the shipping was a third of the purchase price."

"Great service, wonderful products, excellent prices."

"The only negative is that you don't offer free shipping or reduced price shipping because your shipping charge is way too high."

"nice products and shopping is smooth and efficient"

"Being a senior with limited income, it is hard to buy for my grandson. Prices are a little stiff, but you ship and that makes a difference. YOu used to sell the airplanes of the airlines for about $12---it was a nice gift."

"excited to get this product. enjoyed seeing the detailed pictures "

"Without access to service representatives via telephone, finding-out whether the item I ordered was in-stock is not easy to do.

V/R
B. Pearson
"

"Well, I'd rather do that after delivery... We are not finished :-)"

"I like everything except 21 business days to ship out and 17.95 shipping charge. that amount of a shipping charge should get my purchases here within a more reasonable time. I need this for my mothers birthday on May 5 and a little disappointed that I did not know this before finishing my order. Below it ask if wanted to be contacted after receiving purchase. What I would like is for it to get here before May 5. thank you - that is how you can help. $17.95 is a huge shipping charge. I believe you need to come down on a more normal level"

"Listed items for sale as "in Stock" that are out of stock for at least 60 days. Did not respond to queries about this, did not offer to cancel the sale or in any way make things right. Just sent me a email saying it was backordered. This suggests that their business practices are either dishonest or incompetent.

If (as I suspect) it turns out your website is inaccurate, I'll consider you a misleading waste of space engaged in internet bait and switch. "

"i always enjoy the unique products in SkyMall. They're so fun to look at!"

"Checking in as a return customer is too complicated"

"The picture of the product changed while I was looking at the options. I'm not 100% sure what it will look like when it arrives."

"Simple user interface, easy to locate what I was looking for."