"The dress is absolutely beautiful and received so many compliments fits true to size and delivery was super fast "
"Make sure to read the fine print. They charge a restocking fee on returns. Also, the dress material is cheap and the dresses r over priced."
"Everything from the website to the super fast arrival of my order was convenient and made my daughters special event (Homecoming) amazing. The quality of the dress was wonderful and fit true to size like a glove so no alterations were needed. I loved how the dress came in a cute pink box with a cool postcard too! The price was incredible as Well! We definitely will be shopping again! "
"I purchased a dress and a pair of heels for an upcoming Gala event, unfortunately the heels wouldn't arrive in time - Simply Dresses contacted me to inform me that the shoes wouldn't arrive in time and offered a coupon for my next purchase. The dress arrived, was beautiful and fit perfectly. Will definitely purchase from them again."
"The dress is exactly what we asked for. It came in time."
"The customer service that I had with Simply Dresses was AWESOME!!!!!!!!!!!!! I had to order 3 dresses because of size issues. They were great every step of the return. They got the dresses out to me ASAP because the dance was fast approaching. My daughter loved the dress so much she not only wore it to her Homecoming but is going to wear it to the Royal Prom which she is going to be a buddy to a special needs kid.
"
"I am a first time customer and this has been a Horrible experience. No way should that dress have passed inspection. I want a better high quality dress and not a defective one."
“We're sorry to hear the designer dress had any flaws! According to your order, we have been in contact with you about a return. Thank you for your understanding and we appreciate your patience as this is resolved for you! ”
"dress showed up with missing eyelets and hooks. The ones that were attached were severely loose. Returned and still waiting a refund over a week later. They wanted to charge a restocking fee for a faulty product. not cool! wont be doing business with this company again. overpriced dresses with major issues."
“We're sorry to hear there were any flaws with the designer dress! According to the email we sent on 9/1, we let you know that a refund can be issued when the dress arrives back to us and the fees would not be deducted. We apologize for any misunderstanding! ”
"Beautiful dresses at beautiful prices! I like how the site categorizes them by occasion. The majority of dresses are prom dresses. That being said, I was shopping in the formal category. Quick and easy returns."
"This dress print color is gorgeous, Just LOVE it!!
Although this dress had to be resized, If I Had time I could of ordered size smaller.Than not sure Bust will fit.
I normally take a size 6 but according to your measurements I went to 8 and than lots from waist to hips to cut out.
I wish you could make your measurements better for bust than smaller for waist on down.
Otherwise I love your dresses but hate to pay nice price for the dress, and also pay a seamstress almost the same. OUCH!!!
"
"The price and quality is very good, fit exactly to size and make you feel gkamours"
"Went well with an exchange was supper fast and i love the dress!"
"This was my first purchase from this co. and it was very easy. The dress is for my daughters wedding in the spring. The style is perfect for me and the workmanship and price are great. The selections were numerous and it was so much easier than shopping at stores. "
"The dress online looks beautiful but the quality seems as if it will fall apart after 1 wash. Definitely returning this"
“We're sorry to hear the designer dress wasn't as expected! Due to the seasonal nature of our merchandise, we do ask that customers contact us within 7 days to receive the return authorization number. We'll contact the email address in the order with more information! ”
"I was pleasantly surprised! The dress looked better than the picture on line."
A rep from Simply Dresses , Company Representative, has responded:
“We're sorry to hear the designer dresses weren't the quality expected! Please note the option for store credit would not have a restocking fee deducted and it is valid for 5 years from when it is issued. According to your order, the returns were set up to be inspected when they arrive. Thank you for your patience! ”