"I called looking for a quiet CPU cooler, and the rep recommended and sold me one that would not fit into my case. I clearly told him that the case was only about 6 inches wide. He said this cooler (Noctua U12P) only needed 4 inches of clearance. In fact it needs 6.22 inches. When I called to say the cooler wouldn't fit, they could offer no help at all, and said all I could do would be request an RMA number, return the cooler for credit, and then order another model. It took 4 days to get an RMA number and I had to call repeatedly to ask why the RMA number was not sent before finally getting it. In the end, I was offered an apology and pre-paid shipping to return the unit. Based on other reviews I think this is a good seller, but somehow I 'fell through the cracks' with my small purchase."
"Great customer service. I bought an Antec Power Supply unit. When I installed it it shot sparks & smoked. I was worried what would happen, but when I emailed endpcnoise Luke in customer service immediately responded to tell me they were sending me a replacement. I installed that one and its running perfectly. No sparks! Thanks Luke."
"Absolutely top-notch products & after sales service !!!
Customer service (Luke) was extremely patient & helpful before & AFTER my order was placed.
I had even forgotten to include some minor accessories (after sending a money order) but when I contacted them to explain my problem they simply decided to include them with my order for free.....try getting that kind of consideration from another online reseller !!!
I have worked in sales & customer service, & believe me these guys are absolutely fantastic.
Great price, fast delivery, & unbeatable service.
I will always check their site before buying anything & you know what .... even if they aren't necessarily the cheapest (although they usually are) I will still choose to buy from them. My experience was that great.
I strongly recommend "Endpcnoise" to everyone.
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"EndPCNoise is just what the name says. They have the best selection of PC quieting equipment I've seen. Shipment is swift, and the once I had a question for them, customer service was quick to get back to me with an answer. They are good folks."
"I had to update my last review. Luke contacted me and took care of the problem of the incorrect part. I am now a happy camper. There was some extenuating circumstances which attributed to the late reply to my emails."
"I had some problems with ordering and canceling an order and was helped out by Luke in sales (who also spent considerable time helping me with the original order). The problem took several emails to straighten out and every time I emailed Luke answered the email within a couple of hours each time (most stores you're lucky if you get a response within a week!)all this was done for just an $11 order. This company is truly a top notch store and very lucky to have an employee like Luke. I would do business with them again and highly recommend them to any one. And I want to personally thank Luke for all his help. "
"I purchased one of their Music Workstation PC's. The PC is exactly as they described it - powerful and very very quiet.
The website was easy to use and understand. Customer service was helpful and quick to respond to my questions. They answered my questions, some good some showing my ignorance, politely and professionally.
I would recommend this company to others. "
"Good inventory selection for the computer hobbyist. Prompt and professional service. Fast delivery. Very pleasant shopping experience. Highly recommended."
"These folks sure know how to build a solid PC! I had a few "special" requirements - one involved extra PCI slots for some "older" cards and hardware and they were able to find a motherboard that fit the bill. The PC is SUPER quiet - and built like nothing I've EVER seen before! Their support is also excellent - usually answering questions the same day I email them. Highly recommended."
"My PC had a driver conflict with it when it arrived that took hours to fix and required me going downtown to buy new hardware. When I called tech support the guys tried sincerely to help but refused to take responsibility, saying that it definitely worked when they shipped it. Which means a driver conflict magically occured during transit. The problem was well documented online and after buying replacement hardware it works, but I still get regular crashes. Despite taking nearly a month to arrive, this machine just wasn't properly tested and I've had to reinstall windows four times in the three days I've had it. Not terribly impressed.
Rich."
"Did research here on ResellerRatings before buying...
Ordered pair each of 80 mm Nexus fans, fan gaskets, and Zalman ZM-2HC2 passive drive coolers. Everything went smooth, and arrived in 3 days. All packed well and arrived in perfect condition. Will definitely consider EndPCNoise for future purchases. Recommended.
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"I have ordered several times with this company. They have been polite and helpful each time. This most recent order I needed to cancel, and both by email and by phone the representatives were helpful and courteous. I would order from this company again without hesitation."
"This is my first time dealing with Endpcnoise and I am very satisfied. I talked to their techs 3 times on the phone before I ordered and they were very helpful. I had them build a custom case - Antec P182,with custom sound insulation, power supply, fans, drive enclosure for a high end gaming/work PC and I am stunned at how quiet it is. My order was shipped promptly too."
"I have done business with EndPCNoise for over 10 years and have always been extremely satisfied with their product and service. Between my friends and family, I would say we have ordered over a dozen PCs during that time. In fact, some of those same PCs are still running! The latest new computer was purchased by my son, Tyler, in December 2007. The tech who took his order was
extremely intuitive, asked lots of questions about the machine's uses and even went the extra mile to make sure old peripherals would work with it. It is extremely quiet and FAST. My son loves it!!
Both Tyler and I make a living with our computers so dependability is of the utmost importance.
I took one of our old EndPCNoise p4, 2003 machines to my daughter in Salem yesterday and just as I was getting ready to set it up,
she said, "Mom, is it on?" When I said yes, she was astonished! She keeps it in her bedroom and always had to turn her old (p2, non-quiet) computer off before she could go to sleep.
EndPCNoise is the most reliable and honest computer company we have ever done business with so whenever anyone I know is thinking about ordering a computer, I always point them to EndPCNoise. I highly recommend them!"
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"Exceeded all expectations for a screaming fast and perfectly quiet PC. I can hear myself think again. Thanks!"