"Sad to say but this product was very bad this time. I've used Signs.com for years. I ordered signs printed on foam core. There was a large area of blue that had terrible coverage, you could see the printer marks. And the text came out fuzzy, despite the file I provided being vector, so impossible to mess up. I suspect their production quality is declining as they grow. "
"Favorably impressed with interactions I had with at least three (maybe 4) people via your chat connection as well as the timeliness of your service However I am not pleased with the description of the sign on your website I wanted a solid aluminum sign and expected to get that when I ordered an aluminum sign and got your confirmation of an aluminum sign What I received was a composite material When I communicated my concern it was noted into your system and I received an email (again in a timely manner) that simply said that 3mm aluminum composite panel is material you use for aluminum signs I believe a change in your website to reflect that fact would be appropriate and would minimize chances of your potential customers being misled"
"Fast, effective and efficient service. I have been searching all over to get a logo build and other companies had a long time frame plus way more expensive. Signs.com was very reliable, fast and they even reach out to you to ensure that everything was correct before printing.
Highly, Highly recommend them."
"I ordered two custom printed cloth banners. Using the website was relatively easy, however when it came time to check-out, I could not get the Paypal option to work. I attempted several times and would get stuck within what seemed the signs.com website, not Paypal's fault. I finally switched to an alternate way of paying and then received confirmation of my order. Shortly thereafter, I received multiple emails from signs saying that I still needed to complete my order, even though I got confirmation. "Pick up where you left off" e-mails 8 times in a matter of two days. I called customer service and received confirmation, but no explanation about why I received so many emails about my order not being submitted. I presume this is an automatic algorithm, which is very confusing from the customer's side. Technology isn't always easy."
"My logo art over the brushed aluminum panel came pretty good as I expected. Really nice work from signs.com
Great customer service that helped me with finishing details and questions.
Got my shipment on time!"
"The designer was so easy to work with and our sign looks amazing. We are impressed with the quality. The price and shipping time are also wow factors. We will be repeat customers. You won’t regret your purchase. "
"Signs arrived just as expected and quickly!"
"I had a question about a custom sign order and received excellent communication and direction from the customer service rep via chat. The company sent me a proof based on my needs and after one clarification on where the holes were to be placed for hanging, they got it right. The website kept me updated on the status of the order throughout. The window clings that I also ordered, were ready first and shipped right away. The aluminum sign is very nice quality and the color tone matched was I was expecting. The holes were exactly in the right spot and for now, it looks great! "
"Sign looks cheap. It looks like it is printed on cardboard or posterboard. For $500, we expected something much more professional looking. Standoffs are tiny and not what they look like in the picture. Even at the thicker size, sign is too thin. You can't even notice the polished edges we paid extra for. We are not happy with our purchase and are still in the market for a sign for our business. "
"I ordered a canopy tent and a 10' fence banner. Customer service was very helpful in getting my colors just right. I'm thrilled with how it turned out. I was literally in the process of ordering another banner when this 'request for review' came in my email from my last order.
Also worth mentioning - beyond the high print quality - the actual 10x10 tent frame is great! The roller bag is premium quality and should withstand a lot of wear and tear."
"The banner was printed and produced as made. Thanks, Signs.com"
"This company was responsive to our needs and helped us with submitting our order in a timely manner. The decals we ordered turned out beautifully. Thank you!"
"Stay away from this signes.com business. I have been buying there signs for a while and I had many templates. They updated the site so all templates are gone. They informed me to contact a design specialist if I need any help. When I email them they never reply.
Recently, ordered dark gray surface of the sign and they printed pure white. After online chatting and emailing images of the sign I received, they agreed that it was wrong color printed. I sent images of the sign that clearly showed the pure white color they printed was not what I ordered.
First they replied that due to printing the colors may be different from what was ordered. Finally they emailed this:
“Our color specialist has finished reviewing this and has confirmed this item was printed correctly per how it was ordered and this grey is identical to the file uploaded. This item does not qualify for a reprint and your claim has been closed.”
"
"I've reached out about our problems with this order and am waiting for response. I was expected to order a cutout of our logo in the dimensions I provided upon checkout. However I received a large poster decal with our logo (not cut out) in the middle and very small. We considered using a box cutter to cut out the logo but it was too tiny for our large wall regardless. This was a very expensive wall decal and we hope to get this fixed soon. "
"The site is easy to use and the sign was delivered quickly and looks great"