"Ordered x2 lanolin lip balms after a long wait received x2 Manuka honey lip balms. Contacted seller via PayPal. Promised return postage would be paid and correct goods sent.
Photo evidence sent re postage. Then told I needed to wait until they received the return goods. Escalation date and Paypal case about to close, decided to escalate. Offered 25% price of goods. Declined. Full goods refund granted from Paypal.
Slow, inaccurate, lost out on postage. I recommend find your goods with another seller.
"
"My Mother ordered easter eggs for her Grandsons in Auckland and they didn't arrive. Not even today. I told her to get her money back. My Son's were told they were getting easter eggs from their Nana, but they never came. She emailed you and you have not replied. She asked for a refund after all it is the end of Easter and you have not replied. Thank God for Paypal who have got in contact with her and given her a refund. Shame on you all world shops. Never again!!!"
"Super Service - Super Preis- / Leistungsverhältnis, schnelle freundliche Bedienung und prompte Lieferung.
Herzlichen Dank an Ihr Team
Susi Ruegg - Frankreich"
"I ordered and paid two articles Monday 17 January, 2011
I got only one and despite several emails no shipment section missing so far.
Vendor to avoid.
"
"Incredibly sluggish delivery times. The webpage is very user unfriendly. Their stock is for the most part gimmicky as opposed to useful. What they do sell is very overpriced. We wouldn't have shopped there but for receiving gift vouchers from family, even one of those failed to load properly. When we enquired we had very accusatory and rude emails, though they did apologise later. When we finally found something we liked, we were informed a few weeks into the process that it was no longer in stock and shouldn't have been on the webpage. overall incredibly frustrating. "
"My sheepskin Julia boots are absolutely lovely, warm and very well made. I love the NZ design on the soles.
They took just over a month to arrive, but I had been warned it would take a while, because they had to be made first and the post to UK was slow. I was kept up dated with their progress, however, and the boots were more than worth the wait!"
"Very disappointing my order was placed on the 16th Dec and on the 14th Jan when I emailed to check on progress there was no reply. I then rang for progress and was told that my parcel had not been sent as the jewellary item I had ordered was broken when it arrived at the shop depot for dispatch. It wasn't until I called they actually reordered and finally after checking again on the 21st Jan they informed me they had recieved the item of jewellary and would be dispatching that day. the order finally went out on the 24th and as yet has not made its destination. Had I known there would be a delay I would have asked to have the basket I ordered sent immediately and for jewellery to follow.
I would not recommend using these people the comunication is non existant."
"I submitted this order last Thursday. It has been almost a week since then and I have yet to receive the promised follow-up email notifying me that it has been shipped. Now I am worried whether this order will arrive in time to give for Christmas"
"Ordered product on 18 October, heard nothing at all - and then I inquired in November, and after 2 emails and 2 toll calls I finally got a clear response saying the flavour ordered was not available. Eventually got sorted and received different flavour on 8 December. Disappointing customer service, but product is good. "
"Goods and products are varied and fun. Shop New Zealand makes life very easy to send presents to my niece in NZ. Website is easy to use and the service and communication has always been excellent. I shop with confidence and thoroughly recommend this company."
"My experience with All World Shops Limited was seamless. I ordered rimu/paua coasters online. The service was prompt and the goods arrived somewhat overpackaged, so no way could they have been damaged in transit.The coasters were exactly what I wanted. My only complaint was with the courier who delivered the parcel to the wrong address! I woulkd definitely shop with All Woeld Shops again."
"Excellent service ordered on Monday arrived on Wednesday many thanks"
"It is NOW Nov 1 and I still have not received my order Can you tell me why .........?
I ordered and never received a shipping confirmation? I would like to have some clarification where my order is as I have heard good things about your (shop new zealand) company and products.
Please reply."
"Milana Melnikova
****@****"
"This e-store contains many organic and healthy products such as honey, bee venom, colostrum, fish oil..ect. It needs to improve its quality to its customers by keeping motivating customers to add their reviews because most of the products are new specially for those international customers. The shipping rate was excellent, nowadays I'm noticing that it has increased. I liked to purchase from this store because of its quality of healthy products plus its great shipping rates, so I wonder if they do not increase the rates. I cancelled buying from other e-stores because of thier new high shipping policy. Also, they took long time to response to your emails and sometime they won't at all. I paid for two orders and after two days of my orders' dates, they sent me emails saying that some of the items out of stock! Which considered as wasting time and money for the shipping and the prices too."