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5/5

2020-11-06

Fast shipping good selection!

"Quick shipping on my PC build supplies, power supply and silverstone cables. Easy transaction



"

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5/5

2020-10-29

Great Selection of STEM Toys and Games

"Started my Christmas shopping, found a great selection of STEM toys for the kids. Excellent selection and choices good price and service when I called in. Will shop there again for birthdays "


4/5

2020-10-28

Good overall

"Got a good price with the wiha big deal. Better than average didn't knock my socks off. "


5/5

2020-10-13

Awesome! Got my mining rig!

"Ordered a Silverstone power supply and other stuff that was integral for my coin mining rig. Fast shipping, product arrived in great condition. Super happy with the quality of products and the shipping service. Will shop again! "

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4/5

2020-10-13

Good staff/CS, OK Other areas

"I had some really good assistance when I called in. Knowledgeable and personable staff, I got answers to my questions. Ended up waiting a little lnog (for my tastes) on shipping and after I got the package the packaging was a little beat up. I would encourage them to pack things a little better, but overall goo experience. "

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5/5

2020-10-12

Great place to buy!

"I needed some Hosa cables on short notice for a weekend gig, I ordered, then called in to check. Quick answer, great service. I got tracking and my stuff in time to do my show! Awesome! "

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4/5

2020-10-07

Good overall, Great service and help

"Called in to order, the staff was very knowledgeable and friendly. Answered all my questions. Took longer than I would have liked for shipping though, so i took off one star. Will shop again tho. "

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4/5

2020-09-21

Good, but prior planning prevents poor performance

"I'm a welder living in Poland. I order PPE for welding from America because I want the best quality and I usually order it from EIO because I get it quick and for a good price. Sadly, the respirator thing is an issue in 2020, and 3M has not helped them get the masks for my order. I give 4 stars because I ordered many times and had no problem but this year with the masks and waiting has been tiresome. "


4/5

2020-10-06

Overall good

"I needed some Klein Heritage Shears for work as a chef and so I ordered them from EIO. They had what I needed in stock and I got it fast, but I got sent the wrong thing. I contacted them and they were able to make it right, easy exchange process. Great service altogether. "

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5/5

2020-10-03

Great Customer Service

"I ordered a diode off of eBay and I was in the area so I asked if I could do local pickup. The lady on the emails said I could, so I did yesterday and I talked with Matt. I had a couple technical questions about how to solder the part on and he didn't discount the idea of how I wanted to solder it on, but was able to talk with me about the plusses and minus of where and how I solder. Since he wasn't sure why the manufacturer wanted the solder a certain way, he told me his thoughts on a few scenarios which made sense. He did recommend to contact the maker just to be 100% sure, but he was very helpful and was able to give me some options. Great service!"

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4/5

2020-10-03

My Source for Heat Guns

"I use heat guns for crafting and also as a home handyman and I need to have several. One for home, one for the job and a spare for the car when I'm on a job site. I also need a couple different sizes and power levels. I was super happy to find eio since they have a really great selection of Steinel heat guns, my preferred brand. I took one star off because the shipping was toward the later end of my delivery window and would have liked it sooner. But for the price and overall timliness was good. "


4/5

2020-10-02

Pleasant Overall

"I called in April to place an order for N95 masks and I spoke with a gentleman there who was super helpful. I wanted some disposable N95, but he was very open they didn't have them and the supplier had been delaying products. I asked if there was ANYTHING they had for masks so I could go out and buy groceries and he checked stock on other solutions and I bought a few reusable respirators with changeable filters. I'm very happy they helped me to get something for masks in this difficult time. I did take one star off because the shipping was slightly delayed and the mask bag was open. I did call back and I guess the reusable masks come like that, but still I wish they had zipped it shut at least.

I left a review this later because they reached out to me and asked for one. I did not receive any compensation but remembered that my order went OK and wanted to help a small business
"


5/5

2020-09-30

Lifesavers!

"I had an emergency order for work, needed some solder and specialty chemicals, called in and ordered. I got it overnight early the next day and in time to use on my project at work. Great customer service, fast shipping and excellent product."

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1/5

2020-09-30

Poor business practices taking advatage of the global pandemic

"Ordered Particulate Respirator Masks on March 2, 2020 for the amount of $44.10. Product was never shipped. After several attempts to contact EIO, I filed a PayPal dispute on August 14, 2020. EIO responded saying the order would be shipped mid to late August 2020. The PayPal dispute was closed as I was willing to wait even longer. On September 29, 2020 I contact EIO again. They claimed I had canceled the order. I did not. They issued a partial refund in the amount of $39.69. Since I did not cancel this order they illegally kept $4.41 (claiming it was a cancellation fee)."

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5/5

2020-09-25

Great people

"I had some issues with shipping and getting some N95 masks but I spoke with Donnie or someone because I was sick and tired of waiting for N95s. They still didn't have them and didn't have an ETA because 3M isn't filling anyone's orders. So i asked what they had and what they could do to help me. They were quite nice were willing to work out a deal and got some different masks. They will deliver, but they've had some problems with their supplier. Glad they could work with me and finally get me something
"

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