"They have a really good selection of tools, but a few of things i ordered took a long time. I get it that some things take time, but should post more realistic expectations so I can plan my order accordingly. I'd like to have things sooner sometimes. "
"I made sure to order a little early given how 2020 has gone. I ordered a couple STEM robot toys for Christmas and they arrived early and in good shape. Good overall price, made my christmas!"
"Had some issues with a tool I ordered, not their fault, turned out to be product defect. They helped me get the issue resolved and get a new tool that worked. Great staff knowledgeable about tools."
"Ordered a few things for Christmas, it all arrived on time. One of the boxes was dinged up a tad, but still presentable. "
"Had a great shopping experience, ordered and it was easy, shipping fast. Good prices. Will shop again. "
"The staff was helpful and knowledgeable. I ordered Klein Tool but it had Vaco on it. I spoke with one of the employees and they knew the info right away and explained that Klein actually owns Vaco... Good to know they know their stuff."
"Needed some Wiremarkers for a networking run I'm doing and they had what I needed. Got the dispensers and the wire marking tape. Good quality over all and my new network is organized. "
"Ordered a Snap circuits set for Christmas, got here with plenty of time for Christmas. Will shop again. "
"I called my local big box store for a tool I needed to fix an appliance, and they said the tool I needed was on backorder til the end of january. I needed it much sooner than that, lol. I did a quick online search and found EIO, i called and it was in stock. I ordered it online and got fast delivery in time to get my job done. Thanks EIO"
"Had some masks on order, took forever. I was going to give less stars but I talked with someone there on the phone and they were really nice and understanding and took the time to explain the situation. In the end I was able to get something comparable. "
"Needed to return an order i bought on a marketplace but i could not see my payout. So i called in and spoke with Dave and he found my return and sent me the information showing they had issued refund. Very nice to deal with "
"Quick to ship, but my box was damaged. Headlight kit worked OK and everything was there, but the box was beat up. "
"I ordered some educational toys for my grandkids, the order process was easy and I did local pickup. Very nice staff helped me with my order. "
"Excellent source of tools for electricians. Ordered a few things for my bag, it shipped 1 box here, 1 box there, but got everything. Kind of annoying, but at least it was fast. "
"Ordered a Klein socket set, got it in time to finish a job, very nice. "