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Verified
5/5

2010-12-19

"I ordered the Panasonic TCP65VT25 (65" Viera VT25 Series Full HD 3D 1080p Plasma) from www.shopbroadline.com in December 2010. Their prices were the cheapest I could find anywhere (incl. other online sellers and other retail stores). Service was A+++..Someone was always ready to answer my queries efficiently when I called them up. Thoroughly professional! They even took care of the logistics and the guys who delivered the TV even helped me set it up. Overall, one very satisfied customer!!"

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Verified
5/5

2010-12-14

"Wow! Best price on my Panny 65" Plasma. Great service and dilivered in perfect condition.
Unit was set up and tested by the delivery people.

I highly recommend "Shop Broadline"
"

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Verified
1/5

2010-12-10

"Hello

I recently placed a order with ShopBroadline. The price was great but I believe you give away some customer service when you purchase on price alone. I purchased the $4000.00 TV and it did not ship until 10 days later. When it did ship it shipped through AIT Worldwide and was transferred to Land and Marine. Land and Marine had the TV for 7 days before I finally had to track down where it was and tell them where to deliver it. They said they had made attempts to call but there was never anything on my answer machine. I called ShopBroadline and received no help on tracking where my order was. Finally Land and Marine called me from my local town which was 10 miles away and said they could not deliver my TV because I was out of the city limits. My address had not changed from when I placed the order but all of a sudden I was 10 miles outside there delivery area. I told them I would come pick it up but that was not acceptable to them so they took it all the wasy back 300 miles to the terminal. During this time I was contacting ShopBroadline for help with none being supplied. The only thing they could do was call me a lair and that I was trying to deceive someone which I still cannot figure out who. Now the TV is being shipped via a new carrier which will require another 5 stops for a Plasma TV which the more stops the more chance of damage. Bottom Line a paid a good price but got no customer service. So if price is all you need then I guess ShopBroadline is alright
"

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Verified
5/5

2010-12-10

"Panasonic TC-P50VT25... Excellent product, excellent price, excellent service, excellent (free)shipping, on time, no damage. It was a pleasure speaking with Michael on the phone, as he politely answered all of our questions. We are extremely happy with our purchase. Thank you."

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Verified
5/5

2010-12-06

"What an easy transaction. Knowledgeable service, great price and quickly delivered. Thanks!"

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Verified
5/5

2010-12-05

"I am not used to writing reviews but I felt compelled to tell everyone about the outstanding service and pricing I received. I couldn't be more pleased! I was able to buy the Panasonic TC-P65VT25 for $800 less than my local dealer. I had never made such an expensive and delicate purchase over the internet. I was a bit leery that there were only 10 reviews. I double checked the BBB listing, called the 1-866-number and spoke to the owner who patiently answered all of my paranoid questions--was it a refurbished model? Was it a return item? Was it new? Does it carry a US warranty? (no, no, yes, yes if you are curious) Ultimately decided this was an offer I couldn't pass up. Now I have it hanging on my wall and it is every bit as beautiful as the reviews say. The owner told me it would take about 10 days to arrive because of Thanksgiving but, as it turned out, it actually arrived in 5 days (in California, no less. Broadline is based in North Carolina) in perfect condition. I have no reservations about shopping here again! Thanks, Broadline!

"

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Verified
5/5

2010-12-01

"I am one satisfied customer. The Panasonic TCP58VT25 television that I ordered arrived in perfect condition and has exceeded our expectations. 5 Stars!"

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Verified
5/5

2010-11-19

"I am a retired Police Captain having served 32 years. As such I can tell you I was very reluctent to place a $4000.00 order and gave it a lot of thought.
I subsequently did place the order after talking with both Mike Lopez and Scott from the company.
I received my new Panasonic TCP-65VT25 and additional items in a timely manner and was provided with a tracking number to allow me to follow it's progress.
I did call Broadline several times with questions and concerns and was pleasantly suprised with the attention I received.
I can only sum up this review with "I am very satisfied with my expierance with Shop Broadline".I will be ordering from them in the future.
"

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Verified
5/5

2010-11-11

"I ordered a Panasonic 58VT25 3D TV from Shop Broadline and was extremely satisfied with the service and product! Before I ordered the TV, I caled with questions and the sale representative was very helpful. I placed my order online without hassle (nobody called me trying to up-sell or push accessories). I received my order confirmation by email right away, and the TV shipped out within a couple of days! I received the TV within a week of placing my order. Very impressive. The shipping was free, too! I recommend Shop Broadline."

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Verified
5/5

2010-11-04

"I ordered an Onkyo TX-SR608 A/V Receiver, and the unit was shipped quickly with a free HDMI cable. Unfortunately, the unit overheated when I first used it for an extended period. I discussed it withh Customer Service, and they took the old unit back and sent a replacement quicly. I was very happy with the service. The new unit works great!"

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Verified
5/5

2010-11-03

"I purchased an Onkyo receiver and was very satisfied. The item arrived 2 days earlier than expected - what a plus! I did a lot of comparison shopping and shopbroadline.com had the best pricing around. I am a very happy customer and would highly recommend this store. I will be buying again. "

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Verified
5/5

2010-11-03

"All I can is that I am one very satisfied customer! In all honesty, when I saw ShopBroadline's listed price for the Panasonic TCP58VT25 TV, I had to call them and ask for the catch, because they were so much cheaper than everyone else - $500 cheaper than Amazon! I called and spoke to Scott and to Michael, who were both great and made me feel very confident in my purchase. I paid the money, the system was shipped quickly and it arrived by specialist courier, in perfect condition. It's the best TV I've ever owned. I was even able to get the extended 5 yr warranty as well, and still paid less than just the TV alone on most other sites. I will definitely use ShopBroadline again. Thanks!"

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Verified
5/5

2010-11-03

"Excellent company! I ordered the Pansonic 65 inch plasma TV (TCP65VT25). The order shipped the next business day and arrived at my house in Phoenix AZ in about one week. I delivery man unpacked the TV, so we could verify condition. I have since hooked up the TV and it is great, everything works perfectly. (I used the BestBuy Geek Squad-$149 for all the setup.) I would definetly buy from ShopBroadline again. "

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Verified
5/5

2010-10-18

"Scott was a pleasure to do business with by phone. ShopBroadline had the lowest price I could find online for the Panasonic plasma tv I purchased, and they had it in stock. I had it within a week of the order. I was a tad nervous about a large-ticket purchase from a site with few reviews, but not anymore -- they delivered as promised."

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Verified
5/5

2010-10-12

"Awesome product at a great price. I was looking every where for an A/V receiver and they had it in stock and practically shipped it next day. Great service. I would definitely recommend them."

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