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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2016-01-15

Terrific, and very wonderful to work with.

"My husband just loves these shoes. We have looked up and down for just the right ones. But we did with your company. Thank you so much..."

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Verified
1/5

2016-01-15

NEVER!!

"IF I COULD GIVE THEM 0 STARS I WOULD. I ORDERED A PAIR OF ECCOS SIZE 10 FOR WORK. I ORDERED THEM ON DECEMBER 29TH THEY ARRIVED 2 WEEKS LATER WITH A SIZE 10.5. SLIP ONS SO I COULD NOT MAKE THEM WORK. I CALLED TO EXCHANGE THEM AND I WAS TOLD I WOULD RECEIVE AN EXCHANGE LABEL. 2 DAYS LATER I GOT AN EMAIL STATING THEY HAD NOT SENT MY EXCHANGE LABEL AND TO PLEASE CALL THEM. AFTER SPENDING AN HOUR ON THE PHONE. I WAS TOLD A SUPERVISOR WOULD CALL ME BACK... THEY NEVER DID.

I CALLED TODAY AND THEY HUNG UP ON ME 3 TIMES WHILE WAITING FOR A SUPERVISOR.

THE SUPERVISOR FINALLY CALLED BACK AND TOLD ME THAT THEY DO NOT HAVE SIZE 10 SHOES ANYMORE BUT I WOULD STILL HAVE TO PAY A RE-STOCKING FEE IF I RETURNED MY SHOES!!!! THEY WOULD NOT WAIVE IT EVEN THOUGH IT WAS THEIR MISTAKE.

HORRIBLE CUSTOMER SERVICE. HORRIBLE PEOPLE. HORRIBLE COMPANY
"

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Verified
5/5

2016-01-12

"found the slippers just hope they fit"

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Verified
4/5

2016-01-09

"nice and easy. will orde again. look forward to there arival"

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Verified
5/5

2016-01-08

"Great Dr. Scholls sneakers at a great price!"

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Verified
1/5

2016-01-07

"Do not buy from this store they act like you have free exchanges and returns but they do not. If they don't fit you will be charged."

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Verified
5/5

2016-01-07

"Very easy to use website."

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Verified
5/5

2016-01-06

"I have been purchasing from Shoebuy for quite some time. Except for a problem with my old account and a cart issue it has always been stellar. I will continue to buy from here. Keep up the great work."

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Verified
5/5

2016-01-05

"There is a decent stock on narrow women's shoes and slippers, but always room for more narrows in current styles, especially gorgeous yet comfy."

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Verified
5/5

2016-01-04

"I have successfully used this site -- I love it!"

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Verified
5/5

2016-01-03

"Always easy to order with your company."

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Verified
5/5

2016-01-03

"Good $, free ship and availability of sizes."

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Verified
4/5

2016-01-01

"Simple ordering process. "

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Verified
5/5

2016-01-01

"have been shopping with shoe buy for a few years now. Always have good selection, excellent prices and very easy to return shoes. Very good place to shop!!!
"

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Verified
5/5

2016-01-01

"Quick and easy. With promo code you beat Amazon by $2."

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