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Verified
4/5

2009-03-30

"Need better indicator of item quantity. 1 day delay, not cool.

Also haven't received refund to PayPal account yet.

Update: Customer Service was very courteous and helpful. Only thing I'm waiting on is PayPal refunds, which is not the fault of Shark Sys.

Thank you!
"

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Verified
5/5

2009-03-28

"the shipping was fast and online order with easy and smooth. no item description on the site you need to call or email for details but once you order everything goes perfect."

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Verified
4/5

2009-03-19

"Overall a satisfactory experience. The following comments aren't intended to slam Shark, but reflect some relatively minor issues I ran into. Shark is in Canada, and I live in the US, so a couple of the issues relate to this.

1. The original "estimate" for shipping prior to checkout was $17.62 (CPC Expedited US Commercial). The actual amount was $46.74 for the same shipping method. I think the estimating process needs some work.

2. My only choice for shipping was CPC with an 8 to 15 day delivery. In order to use or FedEx, I had to provide my own account number, which I don't have. I would have liked a quicker option. My order took 14 days to get delivered (12 days after being shipped).

3. The order indicated that customs fees and/or duties may be added, but Shark couldn't provide me with any idea of what those fees might be.

4. The tracking number emailed to me when the order shipped was wrong. This only became apparent after the item for that number was delivered to Ohio (I live in California).
"

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Verified
5/5

2009-02-24

"Excellant company to deal with. I couldn't find the soundcard I was looking for anywhere until I found Shark Systems. My shippment arrived fast, and was exactly what I wanted. I will definitely order from them again. :)"

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Verified
4/5

2009-02-19

"Perfect in every way.
Thanks for the good service.
"

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Verified
5/5

2009-02-11

"i was pleased with the way that sharksystems handled my order and communicated with me. thanks to chris and everyone else that was involved with my order. my only problem was with the shipping and how long it took to get my order. but it was not shark systems fault. thanks again to shark systems, and i wouldn't hesitate to order from shark systems again. paul bevels"

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Verified
5/5

2009-02-07

"AAA+++ merchant!
Amazing shopping experience at a bargain price!
Shipping was also perfect at a low price.
Highly recommended!
I chose FedEx Ground International and it only took three days to cross border and arrive!
It certainly felt like FedEx Express via Avion!
"

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Verified
4/5

2009-02-04

"Web site relatively easy to navigate with reasonably good filter/sorting capability. Clear process to identify shipping costs."

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Verified
5/5

2009-01-31

"I odered a new monitor on sunday and it arrived on tuesday without any fuss.I am quite pleased.Brian"

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5/5

2009-01-20

"Ordering online was an easy task. When i had a question about the product they will quick to email with a response. This was after they were not able to answer the question.

good experience overall.
"

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Verified
5/5

2009-01-14

"Transaction went as smoothly as I could've possibly imagined.

The Good:
-prompt and thorough communication
-outstanding pre and post sale service
-fast shipping
-product description is 100% accurate

The Bad:
-NONE!

Conclusion:
Nice to find a company that actually provides real customer service and support. The overall experience was excellent and I highly recommend them.
"

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Verified
5/5

2009-01-06

"I was impressed with expediated service provided by Shark Systems. I had purchased a Ge-Force 8800GT on 4'th of Jan. I received the package today 6'th Jan as I had anticipated. Excellent Service. :)"

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Verified
5/5

2008-12-30

"I looked everywhere for a red Golla bag, but couldn't find it. The only place that had the item we needed was Shark Systems. Within days of ordering the package was on it's way. The shipment did get waylaid while in USPS's hands, but a very quick response email to my concerns took care of the whole issue. I'd recommend Shark Systems to anyone!"

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Verified
5/5

2008-12-17

"very good job.
very fest ansver for questions
thanks
i recomended for friends
"

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5/5

2008-12-11

"Fast shipment at good price. highly recommended."

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