"After breaking the quilting foot on my Brother 1500, I searched for days for a new one I could afford. SMPLUS had just what I needed at a very reasonable price and delivery was fast! I've recommended this company to friends who are also satisfied customers."
"I placed the order, then got an email stating that it would be 1 to 1-/2 weeks to ship. Over a month later and they are STILL putting me off. I keep having to email them for an update and all I get is a one line reply stating that they still don't have an estimated date. That is ridiculous."
"Ordering an expensive item can be a bit indecisive. I took the opportunity to browse through the entire variety of items on Sewing Machine Plus website and was convinced I found my ideal item. Not only was the navigation of their website easy to use , but very informative and provided all the information I needed to choose amongst a great quantity of items and deals. I was even more excited at the fact that the item reached me so quickly after the order, and received an email ensuring my satisfaction guaranteed. My expectations for this purchase were definitely met.
Thank you."
"Shipping was fast and I had great email communication from Sewing machines Plus on my order. Will buy from them again. "
"Was grateful that they called before sending to another person and address. I purchased a Brother sewing machine as a gift for our daughter and it was being sent to Bossier City LA and I live in Tacoma WA. They called to make sure that this was correct. I was glad they this check to make sure I did order it and paid for it. Thank you very much for checking that out."
"They had exactly what I needed for my father's old machine! "
"I'm very satisfied with your store. I will be using it again. "
"Needed a new clothes iron....found Sewing Machines Plus.....bought a new clothes iron.....great product AND a great price....couldn't be beat at any other store....Thanks SMP...."
"It was just what I needed. No other items needed at this time.Everything from ordering to Shipment was great."
"Dress forms are so expensive I finally found a place where I can buy them at a reasonable rate and get free shipping. The dress form is excellent I really like it. I like it so much that I am recommending to each of my student to puchase one. I am a happy happy customer. Thank you."
"prompt shipping, excellent quality"
" I thought I was getting 20 packages of needles not two pack with 10 needles each. Your wording is extremely misleading and I will not be ordering again as I gave a source for much cheaper than $7 per package. "
"I had an issue with a magnetic hoop and I was referred to Scott. He knows the products. He gave me options and it was my choice what I wanted to do. I opted to send the hoop back and try a new one. They are sending return mailing and also a replacement. There was a follow up the next day to confirm what was discussed. This is customer service. Honestly I was dreading the call. Great Job in customer service."
"Very fast and ready to help you "
"Delivery of my sewing machine was fast and I got everything I ordered in the same shipment. "