ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.52/5
Chance of future purchase:
4.55/5
Shipping & packaging:
4.54/5
Customer service:
4.76/5
Return/Replacement policy:
4.88/5
Featured Review


Verified
4/5

2024-01-15

Easy site, value for $, staff helpful

"The site is straightforward; no hidden fees or unexpected issues. Your listing is posted and then you wait for traffic; SMTN alerts you if there is anyone interested. Staff were very helpful and always replied in a timely manner. Don't expect a quick sale, nor to recoup your initial investment - but that is not on the site; it is just the market. Also, the sale itself (from initial offer to completion) can be very slow depending on the different countries between seller and buyer as not all the paperwork can be done digitally and therefore we must rely on the post in communicating back and forth. Again, not necessarily on the site, as I assume it's more to the legal processes. We did trust the professionals to have knowledge of the different timeshare companies' requirements for resale; and unfortunately ours was initially rejected, causing further delay, due to a small (yet large) issue with our timeshare requiring only one person/family on the sale as opposed to multiples. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-01-23
A rep from SellMyTimeshareNow.com, SMTNCustomerSupport, has responded:

“Thank you for providing a detailed overview of your experience of SellMyTimeshareNow, Lynda! We're pleased to hear that our transparency and helpful staff contributed to a positive experience for you. We understand the challenges associated with the market dynamics and international transactions, and we appreciate your patience during the sales process. While delays can occur due to legal processes and paperwork, we're committed to supporting you throughout. Thank you for trusting us with your timeshare resale journey and congratulations on your Embarc timeshare sale!”


Verified
5/5

2024-01-13

Always a good experience with SMTN.com

"TE YOUR PRIOR REVIEW TO THE SITES BELOW: This is the second time that I use SMTN.com to purchase a timeshare at an amazing price. The first time if you use back Ivonne timeshare in Breckenridge Colorado. We have used it every single year and are extremely happy with it. This year we did a preview at Westgate Smoky Mountains, and really enjoyed the location. Right away. I went and looked up available options on the site. I was able to pick up a bigger unit three fraction of the price they were selling at four on premises. The agents were extremely helpful and they willing to work with you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-23
A rep from SellMyTimeshareNow.com, SMTNCustomerSupport, has responded:

“Thank you for sharing your positive experience with SellMyTimeshareNow, Mayte! We're delighted to hear that you've had success using our platform for timeshare purchases. It's fantastic that you've enjoyed your timeshare in Breckenridge, Colorado, and found a larger unit at Westgate Smoky Mountains at a fraction of the on-premises price. Our team is committed to providing excellent service, and we're thrilled that the agents were helpful and accommodating. Here's to more wonderful vacations in your timeshare! Congratulations on your Westgate Smoky Mountain Resort and Spa timeshare purchase!”


Verified
5/5

2024-01-10

Excellent experience!!

"Zachary Battles was amazing and so helpful. He was attentive and did his best to find exactly what we were looking for. We will definitely recommend and purchase through him again in the future"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-26
A rep from SellMyTimeshareNow.com, SMTNCustomerSupport, has responded:

“Thank you so much for your kind words and feedback, Cathy! We're thrilled to hear that Zachary Battles provided you with an amazing and helpful experience. We appreciate your recommendation and look forward to assisting you with future purchases. If you have any more questions or need assistance, feel free to reach out. Congratulations on your new Divi Village Golf and Beach Resort ownership!


Verified
5/5

2024-01-08

The selling process at SMTM was fast and easy. II should not have taken Embarc over 90day to complete their end of the sale

"I have not used docusign, but when I figured it out it was very easy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-01-05

In my experience, SMTN is trustworthy.

"I have bought two timeshares from SMTN, one last year and one just this year. The purchase went slowly but smoothly. The SMTN people I worked with were patient and helped me through the steps. They even did the first purchase using the U.S. Mail because I did not know how to do it electronically."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-26
A rep from SellMyTimeshareNow.com, SMTNCustomerSupport, has responded:

“Thank you so much for sharing your positive experience with SellMyTimeshareNow, Joe! We're thrilled to hear that your two timeshare purchases went smoothly. Our team takes pride in providing assistance and guiding you through the process. It's great to know that our efforts, including the use of U.S. Mail for your first purchase, contributed to a successful transaction. We appreciate your trust and look forward to serving you in the future. Congratulations!”


Verified
5/5

2023-12-17

Great Experience!!

"I was looking to buy a timeshare but wanted to buy it 2nd hand and found Sellmytimesharenow.com online. From the time the team connected with me to the time I closed, I was impressed with their service. They helped me get answers for my questions (even if that meant contacting multiple sellers) and helped with the process along the way. I received great customer service through out the whole process. I greatly recommed these folks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-12-22
A rep from SellMyTimeshareNow.com, SMTNCustomerSupport, has responded:

“Thank you for choosing Sellmytimesharenow.com for your timeshare purchase, Meena! We're delighted to hear that our team impressed you with excellent service, from answering your questions to guiding you through the entire process. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your trust! Congratulations on your Global Discovery Vacations timeshare purchase!”


Verified
5/5

2023-12-15

Absolute Best Timeshare Resale Company!

"SellMyTimeshareNow is the absolute best timeshare resale company in the business. We were looking for a timeshare at our dream vacation spot and found it quickly and easily with their website. The beauty of it all is that the seller had TWO units at the same location with different times of the year, both are PRIME red weeks! The entire buying process was a breeze. The staff kept me informed every step along the way. Highly recommend SellMyTimeshareNOW!!!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-12-14

Good professional Job

"It turns out it is not so easy to sell a timeshare. From finding a buyer to managing the relationship with the resort, handling the closing documents, to finally disbursing cash, it is complicated. SMTN did a very good job in getting us through all this."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-21
A rep from SellMyTimeshareNow.com, SMTNCustomerSupport, has responded:

“We appreciate your candid feedback and are glad to have assisted you through the complexities of selling a timeshare. It's true; the process can be intricate, from finding a buyer to managing relationships with the resort and handling closing documents. We're pleased to have made this journey smoother for you. If you ever have further questions or need assistance, feel free to reach out. Thanks for choosing SellMyTimeshareNow, and congratulations on your Grand Timber Lodge timeshare sale!



Verified
5/5

2023-12-14

Great way to score a vacation package

"Team was very attentive to all questions and walked us through the process. My family was able to get a great deal on our vacation club we had been looking at for years."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-21
A rep from SellMyTimeshareNow.com, SMTNCustomerSupport, has responded:

“Thank you for taking the time to share your experience, Kim! We're delighted to hear that our team's attentiveness and guidance made the process smooth for you. It's fantastic that your family was able to secure a great deal on the vacation club you've been eyeing for years. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Wishing you and your family many wonderful vacations with your new Divi Caribbean Vacation Club ownership. Thank you for choosing SellMyTimeshareNow!”


Verified
5/5

2023-12-08

Sell My Timeshare- Highly Recommend

"Sell My Timeshare
We had an excellent experience working with the SMTS team. Benjamin C. Was our agent that reached out, tendered our offer to the client, and made the process incredibly smooth. We closed within the 90 days without issue, and payment was made promptly. We had a Westin Ka'anapali North timeshare for more than 20yrs and enjoyed many wonderful holidays at their properties. Ty again!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-11
A rep from SellMyTimeshareNow.com, SMTNCustomerSupport, has responded:

“Thank you so much for your wonderful review, Jeannamarie! We're thrilled to hear about your amazing experience working with the SellMyTimeshareNow team and are happy to have facilitated a smooth process, ensuring a hassle-free closing within the 90 days. It warms our hearts to know that you've enjoyed over 20 years of fantastic holidays at your Westin Ka'anapali North timeshare properties. We appreciate your trust and look forward to serving you again in the future. Thanks again and congratulations!”


Verified
5/5

2023-11-15

Terrific experience

"Recently we started and completed the process of buying a timeshare unit with the help SMTN. I didn’t expect the tremendous service we received throughout the entire process. The sales agent kept us informed throughout. Heather with Time Share Closing and her staff were prompt and professional with getting all the documents prepared and submitted for completion of closing much quicker than I anticipated. The entire team at SMTN.com was great and much appreciated by us. I wouldn’t hesitate to use them again in the buying and selling process of a future timeshare purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-12-11
A rep from SellMyTimeshareNow.com, SMTNCustomerSupport, has responded:

“Thank you for your wonderful review, Dean! We're thrilled to have exceeded your expectations during the timeshare buying process. It's fantastic to hear that our team provided you with the level of service you expected, keeping you well-informed and ensuring prompt and professional document preparation. We truly appreciate your kind words and look forward to assisting you again in the future, whether in buying or selling a timeshare. If you have any further questions or need assistance, feel free to reach out. Congratulations again on your Marriott’s Grand Chateau purchase!”


Verified
5/5

2023-11-10

Great Purchase Process

"I've made a couple resale timeshare purchases via SMTN over the years, each has gone successfully.
The most recent had a bit of a delay from initial request via the SMTN site to getting a response from a broker, but once a match to my offer was found, the rest of the process was fairly efficient in processing. Closing in my case took about 6 weeks from accepting an offer to having the ownership transferred to my name.
Follow up responses were timely and helpful in keeping me informed of the status.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-12-11
A rep from SellMyTimeshareNow.com, SMTNCustomerSupport, has responded:

“Thank you for being a valued repeat customer and for sharing your experience with us, Tim. We appreciate your understanding regarding the initial delay and are glad to hear that once a match was found, the process proceeded efficiently. Your feedback on the timely and helpful follow-up responses is invaluable. We look forward to assisting you with any future timeshare needs. If you have any questions or require further assistance, please don't hesitate to reach out. Congratulations on your Grand Timber Lodge timeshare purchase, and thank you for choosing SellMyTimeshareNow!”


Verified
1/5

2023-11-09

Bogus company

"They just charge $2500 and do nothing "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-11-09

Great experience!!!

"I purchased a Marriott resale timeshare unit though them and am very pleased with the experience! Everything went according to plan and actually ended up completed in less time than I was initially told. Would recommend to my friends and family, and would use them again if I purchase another."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-12-11
A rep from SellMyTimeshareNow.com, SMTNCustomerSupport, has responded:

“Thank you for choosing us for your Marriott’s Monarch timeshare purchase, Tamara! We're thrilled to hear that your experience not only met but exceeded expectations, with a smoother and quicker process than anticipated. Your recommendation means a lot, and we'd be honored to assist you again should you decide to purchase another timeshare. Thank you for choosing SellMyTimeshareNow, and congratulations!”


Verified
5/5

2023-10-30

Sold Timeshare

"During the 14 months it took to get a timeshare offer, SMTN contacted us several times to provide guidance on changing the listing to be more attractive. They also contacted us with various options, instead of selling, to eliminate the maintenance fees and other expenses. We did not accept any of these options since we were only interested in selling. We finally received an offer, submitted by a realtor working with SMTN. He explained the process and helped us through it. After we had accepted the offer, the timeshare company exercised their right of first refusal and bought the timeshare back with the same conditions as the SMTN offer. Given the large number of timeshares on the resale market, we were not surprised that it took over a year and several reductions in price to sell the timeshare. It did sell for more than we had paid SMTN to place our timeshare on the marker. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-12-11
A rep from SellMyTimeshareNow.com, SMTNCustomerSupport, has responded:

“Thank you for sharing your experience with us, Mike, and congratulations on your sale! We appreciate your patience throughout the process and are pleased that we were able to help you through the sale process, even though the timeshare company ultimately exercised their right of first refusal. If you have any further feedback or if there's anything we can assist you with, please feel free to reach out.”