"Tickets were a great price, easy to transfer into my name using axs flash seats and will use again."
"Great seats, great price, easy experience!"
"Very quick and easy transfer of tix!"
"Overall good so far, setting up acct to transfer tix a little confusing. Will not actually use for a few weeks so I'll know better then."
"It was great . But my friend got sick n didnt go."
"Good value! Great game! Will buy again. "
"Took my Brother and nephews to the game. My nephews first game! Great game, great experience! Thank you!"
"Not a fan of waiting this long to receive the tickets. Bought them Monday it’s Thursday and still don’t have them for tomorrow’s event. "
"On 10 January 2020 I purchased tickets to a concert scheduled for 7 February 2020. I received several emails stating that my purchase was “confirmed” and that the tickets would be delivered via the App the day prior to the show. When I opened the App, the confirmed tickets were identified in the tickets portion of the App.
On the day of the show, 7 February at 5:55pm, 2 hours prior to the start while I was at the venue, I received a phone call from SeatGeek that I did not hear. They left a voice mail and followed up with an email stating that the tickets were not released, but I would be reimbursed 120%. This really serves little purpose 2 hours prior to the start of the show while you are at the venue standing in line.
I called SeatGeek to try and understand what was happening and I was placed on hold for 17 minutes. When the representative came back on I asked to speak to a manager. I was placed on hold again for another 22 minutes before being told they were closing for the night and could not assist. The representative promised to have a manager call me the next day. No one ever called. It is now 5 days post incident and I have yet to speak to anyone or receive my refund.
In conclusion, my tickets are pulled 2 hours before the start of the show, customer service does not follow through with the promise to get a manager, no one calls the next day, or at all. There are too many other options for tickets. SeatGeek should not be one of them.
Buyer Beware. "
"Fast and reliable thank you!"
"Great fun with my son. Will definitely buy from SeatGeek again."
"very simple and convenient for buying tickets, thank you!!!"
"Seat geek made buying tx easy!"
"I had seats and wanted to upgrade. Found a great deal on the app and the seller made it quick and painless! "
"I tried to cancel my tickets just want day after the purchase and you didn’t help to do "