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Verified
5/5

2005-12-14

"Placed order on a sunday, shipped monday. Got it tuesday. Great place.. insanely low prices too."

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Verified
5/5

2005-10-23

"I've order from Scentiment.com 3 or 4 times in the past few years. Each time has been a pleasant experience. Not only do they have the best price but they typically get my orders to me in 2 or 3 days. $25 at Scentiments.com vs $50 at your local mall, and you don't even have to leave home, it's a no brainer!!"

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Overall quality of the company
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Verified
5/5

2005-07-13

"Good experience with Scentiments.com. Aside from having great prices on perfumes the website is well maintained and easy to use. I chose UPS delivery and got prompt e-mail notifications, including tracking no.
The box came in on time (8 business days from order) well packed. I will describe the products themselves, because it may be helpful to know before your order:
All in new condition. Some are shrink-wrapped some are not, with very minor scratches on the box.
You will not get testers unless you specifically ask for them from the website, the testers come with no-brand box and no cap. It is still brand new and very good for personal use.
I would definitely recommend this store for anyone who is looking for a good deals on perfumes.
"

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Verified
4/5

2005-05-17

"I have mede two purchases and can only say great things about my purchase with Scentiments. The online ordering was simple and easy. I got notifications of my order via e-mail, including tracking info from UPS. I got my merchandaise exactly on time and it was the real deal. And lets not forget that they have unbelievable prices and variety of shipping options! Im very satistisfied and would recommend this company to all who are interested."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Being trustworthy
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Resolving problems
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Making decisions on their own
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Being easy to reach
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Being knowledgeable
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Overall customer service
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-04-02

"Ordered on 2/2/05 for Valentines Day, received order 02/07/05 by UPS, just as email stated. Order was correct and was genuine items, not knockoffs or testers. Will order again."

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Overall quality of the company
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Is consumer focused

Verified
5/5

2004-02-19

"EXCELLENT SERVICE, QUICK DELIVERY & VERY GOOD PRICES"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

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