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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2013-01-10

"Great service and fast shipping. Everything arrived on time and packed well. I will order from them again!!!"

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Verified
5/5

2013-01-10

"Great customer service, items shipped immediately."

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Verified
5/5

2013-01-04

"Another great experience as always. by far the best customer support of any online retailer that I deal with. always a real person answers the phone that is fully capable of answering any question to assure I get the right product to suit my needs.
"

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Verified
5/5

2013-01-03

"All I CAN SAY IS CHRIS IS AWESOME!! I WAS NERVOUS ABOUT MAKING THE PURCHASE ONLINE BECAUSE I WANTED THE ITEM SHIPPED TO A DIFFERENT LOCATION FROM THE BILLING AND THE ON-LINE SYSTEM WOULD NOT ALLOW THIS ACTION.:( I CALLED AND SPOKE TO CHRIS AND HE HANDLED MY ORDER FROM BEGINNING TO END ASSURING THAT MY PACKAGE WOULD ARRIVE ON TIME (WHICH IT DID) AND PROVIDED EXCELLENT CUSTOMER SERVICE! BECAUSE OF CHRIS, I WOULD DEFINATELY RECOMMEND SALTY SUPPLY TO OTHER FRIENDS AND WILL DEFINATLY ORDER AGAIN! THANKS!"

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Verified
5/5

2012-12-29

"Good service, product, price and very fast shipping."

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Verified
5/5

2012-12-27

"Saltysupply is the best online store. Prices are very reasonable, shipping is fast. They are now my first stop for any aquaria shopping."

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Verified
5/5

2012-12-26

"This is my second time ordering from Saltysupply. I must say that I could not be happier. Great customer service, prices, and product selection. Will purchase all of my future aquarium supplies from SaltySupply!"

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Verified
5/5

2012-12-20

"I have purchased several items from Salty Supply and never had any problems. They seem to actually look at the order when placed, not just fill it. The online chat is also very helpful since the person you are chatting with is actually at the place of business and will have knowlegde of what they sell."

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Verified
5/5

2012-12-19

"Awesome! My icecap ballast went OTS, so I needed lights fast. I was planning to upgrade to AI LEDs anyway. I was just waiting for more info on Sols vs Vegas. I called numerous suppliers and they gave me a time frame for delivery between one and four weeks. I called Saltysupply and they not only answered my questions about the Vega but said they could have it delivered the next day, free of charge. I was very impressed with their professionalism. They also offer 1 percent cash back toward your next order. It is not much but at least something. Saltysupply seems to want yor business. "

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Verified
5/5

2012-12-19

"This ballast is quiet, runs cool and provides 10% more light then my old ballast. Highly recommend!"

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Verified
5/5

2012-12-19

"Excellent customer service!!"

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Verified
5/5

2012-12-19

"Product selection, PRICES, descriptions, shipping time, communication to keep me informed about every step ... WOW! 5 Stars across the board. Amazing company with the best prices. Wish I had found them long ago."

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Verified
5/5

2012-12-14

"I have now placed two orders with salty supply. Both experiences have been flawless. Timely shipping, great packaging, and competitive prices. They had a few pats that others didn't. My new GOTO place for my reef.
Dave
"

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Verified
5/5

2012-12-11

"Hats off to Saltysupply.com. Your site was simple to use and find and unlike other companies you made it very simple to do business with me the customer. There was no doubt when I started my order what my shipping would be and that was a plus with me. You offered multiple choices in products with true professional descriptions. I even have something I may need to return and Richard (on line chat) helped answer my questions and I felt very comfortable in not feeling like a fool because I ordered the wrong size plumbing pieces. To many companies out there participate in on-line products for sale and ultimately they forget that we as customers still want 100% customer service and satifaction while spending money with their company. I am glad I have found one to use with my salt water aquarium. By the way packaging of product was great as well.Let me just say your on line company hit a home run with me! Our aquarium will be much better for it in our log cabin and we are also considering another tank in our master bedroom,I would be willing to bet who would get my business. Thanks again"

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Verified
5/5

2012-12-11

"Best price and shipping around for my order, due to a holiday special. Got my 2 part cheaper shipped than most sites had the product itself for. =D"

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