"I worked online with Kendal and he did a great job of understanding my needs and giving me options, both used equipment and new equipment. The quote was delivered in a fast time frame, which was good since I had compact deadline."

"I worked with Kendal. My experience was excellent. We made several revisions to quotes and he was very prompt and patient in replying. Unfortunately the quoting process took a little longer, due to internal delays at our company, and eroded into our project lead time. Once we confirmed the order, Kendal worked hard to make sure our order was ready when our truck arrived. Material arrived and the project was completed within the timelines allowed. Thank you,"

"Service was great and Kendall sure knew what he was talking about regarding our stands and the layout we wanted to achieve."

"Very prompt and friendly sales department (Marty Zitzloff). Pricing is excellent and all materials purchased on previous orders arrived correctly and in good condition."

"So far we have not experienced any negative product issues. What was ordered was delivered, very satified. Mr.Vance Haugen was very heplful with my request on 2-19-14
"

"We have been doing business with SJF for several orders now, which have taken a lot of planning on configuring to fit our needs and they have been outstanding in assisting us from design to delivery. It's always been a pleasure working with SJF, I highly recommend doing business with them and look forward to working with them again. Joe "

"SJF sent pallet supports that are incompatible with the step beams that were ordered together and now refuses to either replace the step beams or the pallet supports.
They also spent 30 days telling me they had filed a claim with the freight company for damage to other items during shipment before I found out the claim was never actually filed.

The replacement pallet support did not fit the step beams. They said I could return the pallet supports if I paid the freight, but the problem was the step beams. No one makes pallet supports for beams with only a 3/4 step. So Im stuck with unusable step beams.

Basically, they made a mistake, that is acceptable. But they refused to solve the issue. We are now making our own pallet supports to fit these beams.

On the freight claim, the issue is SJF repeatedly told me that they filed a claim, but they never filed it. If they did not think the claim was valid, why did SJF tell me they filed a claim on my behalf? I worked it out with the freight company and they allowed me to file the claim even though the shipper is supposed to file the claim.

I never demanded additional compensation, just for them to provide pallet supports that fit, or take the entire order back.

I NEVER made any threats to ruin their reputation. I did state that I would file complaints with the BBB and my credit card company. "

"We work with Jason Dieter. He does a great job and is very timely in his quotes and follow-up
Dave DeSutter - Don Stevens, LLC"

"I placed my original order on November 6th and was pleased with the quick response from everyone at SJF. However, when the product did not arrive, I called at the beginning of January to inquire about the order, and there was no record of it. I requested to re-enter the order and was told it would be taken care of. Once again, I called a week later, to only be told AGAIN that the order was not placed. They had no followup or even tracking between salesmen. I will not be ordering from this company again."

"This is the second time working with SJF and will continue to do so in the future. Questions were answered quickly and orders processed quickly. Good quality product.

Thank you,
Dave"

"Quick communication on quotes.
Great service in shipping in a timely manner."

"We did not purchase from SJF but went with an existing supplier.

Thank you for your time and assistance."

"Customer service was excellent from start to finish. Kendal Kalamaha did an outstanding job of communicating the details and timeline. He also responded quickly when information was requested."

"The Information are very good we are getting worldwide used material handling equipment details"

"At PROLOGISTICA we are pleased with the great service extended by Mr. Marty Zitzloff. Good response time regardless of the value of the request.

Thank you.

Francisco Torres
www.prologistica.com"