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Verified
4/5

2014-11-22

"everything was great. just the freight is too high."


Verified
4/5

2014-11-21

"Ordering experience went well, but haven't received the order yet. It is in transit."


Verified
5/5

2014-11-14

"Always helpful, always deliver on what they promise."


Verified
4/5

2014-11-13

"I am still in the process of getting a quote for racking. So far, the representative that is working with me has asked specific questions about my needs in order to get an accurate quote. I am satisfied with the progress so far."


Verified
5/5

2014-11-05

"Eric was very helpful, and had a lot of good ideas!"


Verified
5/5

2014-10-30

"It was very good except we had miscommunication on the directions to get to the freight company."


Verified
3/5

2014-10-29

"Lots of bs to actually order anything from the website, not very user friendly! "


Verified
4/5

2014-10-22

"There was some ininital confusion on a few missing pieces, but someone at SJF was able to locate them and have them to me a day later, which we really appreciated.
"


Verified
2/5

2014-10-21

"My Project was small and required only a few uprights. I Sent an online quote Request. I did not hear back from them. Then got busy and forgot. I called a week later and was told that an e-mail had been sent by the person that covers my territory. I left him a voicemail and asked for a return call. After several hours and no call I called again and was able to speak with him. He then resent me the e-mail. Don't know why that original e-mail did not go through. Now, I needed product in a couple days and I am only an hour from their warehouse, so I was willing to arrange a pickup. I was told they required 2 to 3 days to ship and that their shipping lady was unexpectedly absent. There would be a $20 per upright up-charge for expedited shipping. Since there was an issue with the e-mail I would think they would've offered to waive the expedited charge. Once I saw the pictures of these used uprights I realized that they were of very poor quality and overpriced given the quality. I decided to check elsewhere, but am disappointed that I spent the time on their website, requesting a quote, and making 2 follow-up Phone calls. I felt like they were too busy to pay much attention to my rather small request for product. It's been Several years since I have purchased anything from SJ+F. Whenever I have a project I always get a quote from them, but find that they are very high with their used equipment, and I never feel Very good about the experience of dealing with their sales staff."


Verified
5/5

2014-10-21

"Very quick response for quote , and follow up. "


Verified
5/5

2014-10-16

"We are very pleased with the product and delivery."


Verified
5/5

2014-10-16

"SJF Material Handling serviced my material handling needs for my company. I have used them twice. Excellent and Quick service.
Give them a call for your material handlings needs, ask for Kendal Kalamaha he was a great help.
"

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Verified
5/5

2014-10-15

"Delivery was fast and efficient!"


Verified
5/5

2014-09-30

"This was an easy process for me to complete because of the communication with James Sinz. I new what I needed but he is the reason I got what I needed. he took the time to explain the options to get what I needed."


Verified
5/5

2014-09-24

"Kendal Kalamaha was extremely helpful and went above and beyond for my company. Even after asking him to re-quote things multiple times. I will definitely be doing business with SJF and Kendal Kalamaha in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges