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Verified
5/5

2013-07-02

"Great customer service! Very helpful and easy to use!"

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Verified
5/5

2013-07-02

"I just ordered a camera lens from RytherCamera and I am extremely pleased with the experience. The website is very user friendly and easy to Navigate.

After completing my purchase, I discovered that there was a shipping promotion that I had missed, but James (in customer service) helped me rectify my mistake.

James was courteous and prompt. It was a delight to work with a customer service person who was actually able to make a helpful decision. I will definitely consider RytherCamera the next time I make a camera or camera accessory purchase and if I need assistance, I will ask for James.
"

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Verified
5/5

2013-07-01

"What a pro..... Please give James a raise!!!!!!!"

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Verified
5/5

2013-06-30

"My experience with Ryther Camera was very positive. Kevin was informative and provide straight answers to questions asked. I highly recommend the firm to others. Great job Kevin!!"

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Verified
5/5

2013-06-28

"They replaced a faulty filter for my camera and made it very easy. The faulty filter came in a filter pack. Ryther sent a new filter and did not require that I send back the old one. Customer service was great.
I have had the camera for 6 months.
"

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Verified
5/5

2013-06-27

"Overall a very nice. It's nice to be a will to buy from a local store instead of always the big boys. Kyle was really good in his customer service."

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Verified
3/5

2013-06-26

"Okay,,,,,I have modified my earlier review .

The willingness to put something right outweighs the mistake in the first place.

Shawn organized the return of the product and I got a full refund + Kevin the manager called and offered me a free Canon battery for my trouble.

----------------------------------------------------------------
I ordered a camera

Three days later I was called by Ryders who wanted to check my email address and explain that I needed to upgrade to the USA model for "warranty" reasons. This involved a price increase of approx. 30%. There was nothing to indicate I was buying a camera without warranty when I ordered online so I was put off by this. They told me that I was okay because they hadn't shipped my order.

I didn't want an imported camera without warranty.

It turned out to be not so easy to cancel the order. But all is okay now.
"

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Verified
5/5

2013-06-25

"David is real friendly and he provided all the information i am looking for. He is good in providing other featured packages that comes with the product. That's the most special about him. I brought 2 Canon Camera this month and i am happy with the overall transaction. I rate 5 star for him.. :)"

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Verified
5/5

2013-06-24

"Awesome sale going on for 4th of July on camera lens. Way better than Amazon. I need the lens for the upcoming weekend as I dropped my camera and broke my original one. James was able to make sure that I would get the lens on time - even though Amazon would give me my 2 day shipping for free - Ryther still had the better deal. I talked to James and he was very helpful and upgraded my shipping from 2 day to 1 day so that I could get it in time. It will be awesome to have on our trip to Yellowstone - thanks to James for getting it to us on time!"

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Verified
5/5

2013-06-23

"ay I made a large purchase for myself. A Canon 24-105L lens. I do not make these kind of purchases on a regular basis because I am a novice photographer and spending this kind of money for me is just not common place for me since this is literally as much as I live on per month.
Honestly, I have never heard of this company and Im not even sure how I got to your website. I was trying to reach Adoroma.com and somehow was redirecetd and Steve was who picked up the phone. Fate maybe? I have literally drooled for this lens for years and decided to take the plunge and today was the day. With a stomach of nerves, Steve walked me through everything step by step! I knew what I would end up with and he was directing me in the directions I need to go and gave me additional options that everyone needs to know (great suggestive selling or upselling) I will now have 2 lens hoods but I knew I wanted the rubber one anyway.
I am thankful I reached Steve.
Not knowing anything about your company, he reassured me about your company that all would be well and now I look forward to shooting better pictures. Being in customer service for over 20 years, Steve demonstrated and exceeded customer service in all areas of service today with my nervous sale !!!! I highly commend him in his direction.
"

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Verified
5/5

2013-06-21

"good service, quality product,reasonable price. my wife loves the un65es8000 tv."

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Verified
5/5

2013-06-19

"James didi a good job. James made sure my order was taken care of quickly and politly."

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Verified
4/5

2013-06-18

"Purchased a Denon 2313 receiver today afetr many weeks of research and price shopping. I found Ryther Camera to be knowledgeable, accurate, helpful and have the best prices, I would buy from them again and recommend them to my faimily and friends."

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Verified
5/5

2013-06-18

"Very thorough. They phoned me twice while I was traveling to be sure that everything was good."


Verified
5/5

2013-06-17

"I spoke with James today at RytherCamera who was courteous, friendly and very helpful. It would be nice if all customer service representatives were this way. When I told him I was going out of town on Friday, he upgraded my shipping for free so that I could receive my lens prior to my vacation. Thank you for a great experience. "

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