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Product & services pricing
4.35/5
Chance of future purchase:
4.50/5
Shipping & packaging:
4.66/5
Customer service:
4.49/5
Return/Replacement policy:
4.79/5
Featured Review



Verified
2/5

2024-05-14

Not good shipping method

"Placed on order over 600$ on of the rugs was 11x8 come to find out the company fold the rug like folding a towel and ship it.and that will damage the shape of the rug.
I have had the same problem with 2 other company's.
"

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Verified
5/5

2024-05-14

Beautiful Rug!

"I ordered a 6x4 ft rug in a trellis pattern. It arrived quickly and looks absolutely perfect on my balcony. I couldn’t be happier and would absolutely recommend Rugs.ca. "

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Verified
5/5

2024-05-14

As advertised

"Ordered rug arrived in 3 days . Colour was very close to picture. Used the feature where you place rugs with your furniture. Excellent! Product came from California to Kelowna BC Canada. Price was as agreed in Canadian currency. Would recommend "

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Verified
5/5

2024-05-12

Easy so far

"Haven't received it yet excepting the rug this week. That being said the transaction was simple and they had alot of options. "

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Verified
5/5

2024-05-11

New rug

"It took me awhile but I found the rug that fits! The room and my personality! It was easy to post a picture to see what rugs look like before I purchased and delivery was quick and easy with FedEx. What’s not to like? Thanks!"

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Verified
3/5

2024-05-09

Outdoor rug order

"I ordered two rugs at the same time. Why couldn’t they be shipped with the same carrier at the same time? Frustrating that one comes UPS and the other is FedEx and days apart…"


Verified
4/5

2024-05-10

Easy site to use

"The site is easy to use. The difference between your US price and Canadian price for the same rug is very high. It is time your corporation reviews this as it will turn stop a great many people from making a purchase. "

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Verified
5/5

2024-05-09

Tout a bien été du début à la fin merci le tapis est parfait.

"Les gens chez rugs .ca sont très courtois répondent rapidement et la livraison s’est bien déroulée "

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Verified
5/5

2024-05-09

Excellent service !

"The website was easy to use, communication was clear and the delivery was prompt. The rug is exactly what I had been looking for. Thank you !"

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Verified
5/5

2024-05-07

Very satisfied

"Delivery was fast. Love the muted colours. Happy it was made in Turkey, no odour. Beautiful carpet, nice and soft. "

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Verified
5/5

2024-05-06

First time but definitely not the last!

"Just an amazing find! So easy and just an amazing selection to choose from. I am hoping the delivery experience matches the buying! "

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Verified
5/5

2024-05-06

Very satisfied

"Rugs were received on time and in perfect condition."


Verified
5/5

2024-05-05

Prompt service!

"Through chat and phone customer service was excellent!"

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Verified
5/5

2024-05-04

Great deal on a great rug

"We got our rug for 50% off during a sale and once it arrived we were so happy with it. It’s soft and the design is exactly what we expected. "

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Verified
5/5

2024-05-04

Nice carpet, fast delivery, well packaged, very pleased overall.

"Title says it all! Great selection of carpet. I found that the colour on the website is not as accurate as I would have liked but those are restrictions from computers."

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