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5/5

2022-10-22

Beautifull clothes

"Super material so Beautifull "

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5/5

2022-10-15

Package arrival and sizing

"Package arrived before the expect date and produce sizing is generous. Future orders I'll order smaller sizes.
"

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5/5

2022-10-15

Great customer service

"Extremely professional and proactive responses. Polite and very helpful, great customer service"

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3/5

2022-10-13

Need to make it simple for returns and exchange items

"I love the outfits and shirts and blouses for this brand. But the return and exchange process is somewhat difficult. To click onto or download or email me a return label seems complicated. The return for refund or exchange needs to be more simple and fast and quick to get one's return label or even exchange receipt.

Like Ashley Stewards and Lane Bryant and Elique Clothing lines.

"

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5/5

2022-10-12

Great communication, fantastic service

"Great options available, quick delivery service , reasonable priced including delivery charge
When items had to be returned great communication with my handler May
"

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5/5

2022-10-12

Excellent Customer Service

"May was excellent she took care of my order issues right away. I highly recommend ROTITA not just for their customer service but their clothing."

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5/5

2022-10-12

Quick delivery on my exchanged goods

"I returned four items for exchange, unfortunately one was no longer available, but Rotita gave me a refund on that item and exchanged the others. No hassle. Good work. "

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5/5

2022-10-10

Great prices

"great prices
true fits
fast shipping
"

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5/5

2022-08-04

Un vestido excelente

"Me encanta el vestido que adquirí es excelente calidad servicio y trato al cliente.
Seguiré adquiriendo productos en rotita.
Mery González
"

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1/5

2022-07-13

SAVE YOUR MONEY THEY HAVE HORRIBLE DELIVERY AND THEIR CUSTOMER SERVICE NEEDS HELP!!

"On 11/27/2021 I purchased several tops for the holidays, and for a wedding in March 2022. Everything laid in Jamaica NY until after January 2022. I returned the items as I didn't get them until about the beginning of the 3rd week of January.
The return address was "Jane , and this no last name person lived in someplace in New Jersey. I returned the items, and misplaced my postal receipt, but I had my order number. The Chinese Holiday came in the New Year of 2022, and because of that they were closed for what appeared to be more than one day. In the interim I misplaced my postal receipt, and they told me that since I did not have the postal receipt, they could not refund my money. So, I lost slightly over $100.00.
I didn't have time to fight with them because they are incredibly incompetent. In fact they told me that it was the delivery carrier's fault that the garments were late in arrival and not there fault. They have the worse customer service. IF YOU WANT TO LOOSE YOUR MONEY SHOP HERE.
"

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1/5

2022-07-01

Sent to wrong address

"My package was sent to my old address after they reassured me they had corrected my information on my order so when it went to my old address the home owners put “return to sender” on it & it was returned. They have refunded my purchase but not the shipping cost. I would have reordered if the total amount was refunded.
I’m very unhappy….
"

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5/5

2022-06-30

Great experience!

"Love the dress and the colors, great materials. I was really satisfied!"

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5/5

2022-06-24

Swimsuits

"Bought 2 swimsuits for $9.99 each. They are great quality, fit & so cute! I wouldn’t hesitate to buy from them again. Awesome! "

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5/5

2022-06-21

Great

"I like the swimsuit a lot!! I need to ask for a.change of size and it was properly changed. Rotita was always in contact with me tbrough the emails, and tbe change of size was correct, easy and.fast!!! Definetely, I will keep buying here and recomend it to my friends!!"

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5/5

2022-06-21

Fast delivery and extreme quality!!

"Ever wished your closet had a little bit of glam with a dash of casual chic? That's what Rotita brings about!

They have a variety of styles to choose from; not just one aesthetic. Which is fun to shop online for because you'll be scrolling for days, but most importantly wanting to add everything to cart!

Fashion is constantly changing and Rotita brings daily heat to your closet at an affordable price but also provides high quality material. More so, all the items are true to size. Rotita provides an accurate sizing chart that helps you find the perfect fit.

Also, I most recently submitted a collaboration request and their collab team is so nice and professional. They made the whole process easy breezy!

Instagram: @susanasilvacd (Follow to stay tuned for the Rotita looks)
"

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