"Pleasant and very helpful. Renee got me a rapid response for a refund "
"Renee and Brinda were awesome! I appreciate them both for making those last minute modifications to my order. This was my first time ordering and i dont always get my sizes quite right but these two ladies made my shopping experience comfortable and easy. They were both very pleasant and patient with me. I will definitely shop again and again. I will also recommend this site to my family & friends. "
"Alice answered my questions regarding my order very fast & was extremely helpful with a link to my shipment."
"I ordered from here for the 1st time had an event coming up and seen an item I loved so I ordered it and another item got scared cause my order was delayed and the event was near well I reached out to the customer service department where I was assisted by Ms. Alice and she was amazing she assisted me of not only receiving my package but also I received it a day before I was supposed to I will be ordering again real soon but to you Ms . Alice I would like to thank you for everything. Ms.Williams "
"As much as I like your products, I probably won’t order again because not all sizes are the same. I ordered 3 items all the same size, 2 were fine, but one way too large. This resulted in costing me an additional $10.00 to exchange it. I bought it originally because of the price, but the return postage has taken away the value. "
"I liked the item but it was smaller in the chest. The exchange for a replacement item that fits was super easy "
"One of the tops was on the larger side. We sent it back to be exchanged. |Even though the item was out of stock, we were given the chance to make a new order. The difference was sent to my credit account. Very well done and wonderfully handled by Renee.
Thank you Renee. Keep it up"
"I needed help with understanding my return & refund. Alice provided me with great service and detailed information on it all. Great Job Alice!!!"
"I had been communicating with Renee and she has helped me tremendously. She got back to me very quickly from my email and was able to help me exchange my items for my correct size."
"As we all know buying clothes online can be a real challenge. I am happy to say that Rotita has met that challenge and have found a way to even be impressive. That was actually magnified by my experience with customer care person "Mia". She was wonderful, with helping me navigate certain aspects concerning deliveries and accounts. She was so patient and added a wonderful layer of class to our conversations. She helped me a great deal and eased any concerns I had.
All in all, a very exceptional place to shop."
"Everything arrived and I couldn't be happier with my selections. Mia was very helpful. Thank you"
"I ordered a top, it turned out to not be in stock. I was offered a credit on my account. I contacted customer service via email, Renee got back to me right away. In my email I said to her I would prefer to have a refund. I expected to wait a few days for a reply......no, she got back to me right away and advised she had put through credit to go back on my credit card. This was the first time that I've had to make contact with Rotita, for any queries. Renee made this whole transaction easy.......thanks Renee for the great customer service."
"I like it very much, I like the material of the clothes and the behavior of the seller"
"SPENT AT LEAST $700.00 ON HER WITH YOU UPGRADING HER WARDROBE ! OUT OF 35 ITEMS ONLY TWO WERE TOO LONG IN SLEEVE AND LENGHTH ! THANKS FOR YOUR SERVICE ! JERRY RAY"
"I received my top right on time and it looked just like the picture."