ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2012-07-02

"No surprises...delivered as expected."


5/5

2012-07-02

"Very good, bike came mainly assembled and took just an hour to get ready... I bought the Gavin Linea and initially had some "balance" issues that are now resolved... this is a super light, super quick tri bike... I am doing better times then on my $5k Trek (up to 12 miles distance).. only negative is the seat tears me a new a-hole each time I use it, but slowly I am toughening up... really an uber fast bike and it is okay even on the rough roads out here in the Hamptons... 92/100 rating"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-02

"Good. The USPS detroyed the package and damaged the pedals and Road Bike Outlet handled the replacement in a speedy fashion."


5/5

2012-07-01

"Great experience! Quick delivery and I love my bike!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-30

"Great web store ! Conrats I hope buy more things in the future "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-06-29

"Bike was received as promised and delivered in decent shape. One of the bolts came loose and the washer and nut were in the box - but I found them. The bike assembly instructions left a little to be desired - but the bike itself appears to be very good quality - light weight and durable in appearance "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-27

"This is the second bike that I bought from Road Bike Outlet and I have been pleased with both purchases. My son more or less confiscated the first bike I bought. It was a flat bar fixie/SS and I acquired a yen for a drop bar fixie/SS and bought this one. I love it. I like resting my hands on the hoods of the brakes, its very comfortable. The components are mostly no-name, but work well. The bikes steel frame feels great. The bottom bracket is old school (non cartridge}. The crank is no-name (looks like a Sunlite}. The brakes are also no-name. The thing is that these components work well together and are totally adequate. I don't think that you can get a comparable bike anyplace but here for the price.
Right now, Wally World is selling a single speed for the same price. It has an aluminum frame {no thank you}, a cheap threaded headset, crappy looking brakes and brake levers and a 42t crank.
The bottom line is I love this bike and I think you get your moneys worth. Leave it as is and enjoy it or take that nice steel frame and customize to your hearts content.
"


5/5

2012-06-27

"Excellent customer services. Great on time delivery. The bike is a great buy and steal for the quality of the product. I would recommend it to everyone who wants to save and get a great value for their bucks. "


4/5

2012-06-27

"This bike was not very difficult to assemble. I test road it around my neighborhood and so far so good. I am anxious to see what this bike has in store for me!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-25

"I have been looking for a bike to either ride on the road or to eventually go racing. I was very excited to get this package to see what was inside. This is a very well made bike and they are right on with their description. They send extra parts just in case something happens to the ones on the bike. It also comes with all technical support packages that helps you tune, put together or adjusting the bike. It was very easy to read how to put it together. I would recommend getting the pro build that way they already tune it and lube all the connections up. I had this done to my bike and I was very happy with what they sent me. I have had this bike a week and have 75 miles on it already and as soon as I hit 100 miles I'm going to take it into a bike shop to get it tuned again. And again the bike is perfect it couldn't look any better and the components on the bike are really good. I am very pleased with this bike and this purchase!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-25

"i was totally satisfied with the customer's knowledge of road bikes. i have'nt rode it yet but it came secured in the box. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-24

"I experienced a very smooth transaction and my bike was shipped fast and in perfect condition. I was very pleased with my purchase and would definitely do business with this company again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-24

"They gave me a great deal on my bike and had quick shipping and so far no troubles with the bike."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-23

"Soy cliente latina y quiero agradecer sus atenciones tengo muy buen experiencia al
ComPrar con ustedes
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-06-22

"I just got my Gavin Fisso yesterday, was boxed very well, all parts were there however when I tried to put on the front wheel, it wouldnt fit, one of the fork dropouts was a couple mm too small, so i emailed roadbikeoutlet and let them know i was dissapointed, within hours they emailed me back apologizing and offered to send me a new fork, well being the impatient person i am i filed the fork dropout myself with a metal file, and it worked, just got back from riding the fisso and am very pleased with it actually.My first fixed gear and its a blast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A