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Verified
5/5

2006-02-14

"Sent me high quality dvd and cd blanks without delay."

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Verified
5/5

2006-02-11

"I ordered some Taiyo Yuden DVD-Rs from Rima.com on Mon. 1/23 early in the afternoon, it shipped out the same day via UPS ground. I received the discs on Fri. 1/27 with no damage. Overall, everthing went smoothly, they had good prices, and the discs appear to be real. "

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Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2006-02-07

"After a unhappy experience with another vendor, decided to give Rima a try. Made the order earlier today (Monday, Feb 6th), about 10am (est). Received shipping notification at about 7:30pm with the expected delivery date being this Friday.

Edit: I received the package via UPS on Friday, the expected delivery date. My order (two 50 DVD-R cakeboxes and cd sleeves) arrived in great condition.

Overall, tremendous experience with RIMA.com. Highly recommended!

Just waiting for the delivery. I can say Rima has one of the fastest turn arounds and processing of orders anywhere online. Highly recommended so far.
"

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
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Verified
5/5

2006-01-28

"If you're looking to purchase some Yudens, it's very important that you buy them from someone with an excellent reputation, and with good recommendations from sources who know what they're talking about (and *not* off of eBay!).

This is because TY media is highly counterfeited, and it's nigh impossible to tell fakes from the real stuff. (Something like DVD Identifier is not a reliable indicator of authenticity, because the brand information it provides can be faked.) Let quality checks (with Nero, e.g.) and consistent good burns without coasters be your guide. And refer to the first sentence of this review.

I got my steer toward Rima from one of those intense DVD sites - you know, where they go around memorizing lot numbers of media and such. Rima's site is uncluttered and easy to navigate, the prices are good, the shipping charges very reasonable, and they were very fast to get the goods out the door with an immediate email informing me of the UPS tracking number.

Good place to shop, whether you're in the market for Yudens or one of the other brands/products they carry.

One caution - when you click on the "Continue" button when ordering after entering your credit card info, the order is placed then. There ain't no chance to review and then hit the typical "Place Order" button.
"

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Verified
5/5

2006-01-14

"Summary: Unbeatable customer service on a defect shipment!!!

Details of my order:
After reviewing this site for a reputable company, I decided to go with Rima.com for my order of 100 DVD cases.
* Wed, 12/20/2005: My order for a box of 100 DVD cases was fulfilled and shipped via UPS ground.
* Fri, 12/30/2005: Package arrived after 10 (ten!) days because of the X-mas season; scheduled delivery was 12/23/2005, but then rescheduled by UPS; anyway, I found out after unpacking that the DVD cases were NOT usable -> disc locking mechanism was bad with practically all cases and wouldn't hold any CDs/DVDs; if you turned the case upside down, the "locked" disc would simply fall out!
* Fri, 12/30/2005: I e-mailed Rima's customer service the same day about the unfortunate issue with the cases and that I already wrote off the order because sending back the package was not feasible due to shipping costs.
* Mon, 01/03/2006: After the extended holiday weekend, I promptly received an e-mail from customer support that they would ship me a new box of DVD cases and told me to keep the ones I have.
* Fri, 01/06/2006: The new package arrived; DVD cases are working!

Bottom line: Those guys are simply AWESOME! You realize the commitment of a company to their customer when something DOES go wrong -- not how fast they ship or how cheap they are! Without any fuzz, they solved my problem on their own initiative -- and what do you have to lose except to win another customer?

There are not many e-tailers out there you can trust, but this company is definitely one of them. All the positive reviews were right! Two thumbs up!
"

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Verified
5/5

2005-12-23

"All I can say is WOW! This website is very excellent. I bought 16X DVD-R Taiyo Yudens and received them in a very nice clean package. Very professional. This is how products should be packaged and shipped to a buyer. I am very satisfied with my purchase. I have tried several websites for DVD & CDR media but, nothing beats Rima's quality shipping,packaging and prices. All my future purchases for media will be through Rima.com for sure. Thanks Rima.com!!!!! I highly recommend this site!"

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Overall quality of the company
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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-09-23

"Tried Rima based on numerous positive recommendations on forums. Ordered some TY DVD+R and CD-R packs and received them extremely quickly and as advertised. All my media needs will be going through them from now on."

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Verified
5/5

2005-07-26

"First time purchase with Rima.com, I usually use New Egg for my media needs. Overall I was very satisfied. There site was very easy to navigate, and they had what I wanted at a price that can’t be beat (100 REAL Taiyo Uden 52x Cdroms for 26 + 6 for shipping.) They are very quick to pack and ship, I placed the order on the 14th at 10:22 PM the shipped on the 15th at 1:20 PM

There support is top notch, I had a question about the actual speed rating of the disks and it turned out to be an issue with the NEC DVD/CD burner. They were very quick to assist with my questions and concerns.

I will definitely be purchasing my media from Rima from now on, Rima and Taiyo Uden the only way to go.
"

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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-06-06

"I had yet another wonderful experience with Rima. I first heard about them about a year ago and have purchased from them 2x now, restocking on all my blank media.

This most recent order was for 100 T-Y DVD+R's and 100 T-Y CD-R's. I guess Rima was out of stock on the 100 spindles of the +R's, so instead of holding up the order, they substituted 2x 50 spindles instead. A lesser company probably would have just held the order until the backordered products were delivered. Rima made the right choice in my book, but an email letting me know would have been nice.
"

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Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2005-03-11

"After shopping around unsuccessfully for good reliable media and burning my fingers with some of the worst esellers, meritline(avoid them like plague, supermediastore), I chanced upon Rima.com and their range of T-Y products. I was impressed by their pricing, so ordered a 50 pack. They arrived yesterday and I am impressed, first disk I burned, worked like a charm, xbox backups are very picky when it comes to media and T-Y are the best. I will be doing all my shopping here from now..Good work!!!"

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Verified
5/5

2005-03-04

"Great transaction. Ordered Taiyo Yuden 8x. dvd -r. Shipped fast and disks are genuine according to DVD Identifier. Good job Rima!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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Verified
5/5

2005-02-23

"Ordered some Taiyo Yuden 8x DVD-R and 52x CDR. Shipped within hours and arrived as expected. It's worth the extra couple $$ to get the good stuff IMO.

Thanks Rima. You've got a new regular customer.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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Verified
5/5

2005-02-19

"My first time ordering from Rima and I am pleasantly surprised. Picked up a 50 pack of Ridata 8X DVD+Rs..Great price and delivered when promised. Items were well packaged. I haven't tried the Ridatas yet but will post my results here. After hearing all the horror stories of buying media online, I'm glad I went with Rima and will recommend them without reservation."

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Verified
5/5

2005-02-03

"Rima has great service and great products.

If you're looking for Taiyo Yuden Blank DVDs, look no further. I had problems with playback of my backups on my XBOX with some discs including Maxell RG03. With the TYs, I have NO problems. No worries after burning here.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-01-26

"I usually alternate between rima.com and newegg.com for media. However, rima is the undisputed champ for prices on Taiyo Yuden media. No other site even comes close to the price (unless they are selling the fakes, ie Sonic branded, Matrix branded, ect.). I have ordered two spindles of 50 8x Taiyo Yuden DVD-R (TYG02) and they have been suburb discs but then again Taiyo Yuden is top notch for quality. Also unlike the store re-brands (ie Fujifilm, Maxell) rima seems to have better quality control on thier discs. I don't know if this is due to storage, handling, ect. but I have yet to recieve a single disc that is bogus disc from rima.com. On the other hand I have been through 9 packs of Fujifilm and Maxell media that have all had spotting and fingerprint smudges on the discs, even though supposedly they were Taiyo Yuden made discs. Even in the past when I would order Ritek G03 and Ritek G04 DVD-R discs from rima they were always the same as the last two spindles of Taiyo Yuden that I have ordered. . . .FLAWLESS FROM THE VERY CENTER TO THE VERY OUTER EDGE OF THE DISC!!!! Rima is every bit as quick as newegg.com for processing and shipping out orders and always keeps you updated on what is going on with your order. They aren't like some companies *cough* meritline *cough* who sit around for a few days before digging up and process your order. If you order during the week, rima will usually have your order processed and shipped within 24 hours. Nothing but praise for these guys. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use