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Product & services pricing
4.73/5
Chance of future purchase:
4.74/5
Shipping & packaging:
4.69/5
Customer service:
4.78/5
Return/Replacement policy:
4.82/5

Verified
5/5

2023-05-11

Rhino Best Customer Service

"The Rhino staff are excellent! They responded to an urgent need on a friday afternoon and were able to get the task done seamlessly. Highly recommend this company! "

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“We understand that urgent needs can arise at any time, and we're committed to being there for our customers when they need us the most. It's great to know that we were able to respond promptly to your request and complete the task seamlessly, even on a Friday afternoon.

We truly appreciate your recommendation of our company.”


Verified
5/5

2023-05-01

Trusted Site to Purchase Licenses for any of Your Meraki Switches

"Was looking for a trusted place to purchase a license for my Cisco Meraki MS120-8LP switch. What was impressive was Rhino Networks verifying you product info to ensure you were purchasing the correct license for your switch. Seamless ordering process and run by knowledgeable people."

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for taking the time to leave such a positive review! We're thrilled to hear that you found Rhino Networks to be a trusted place for purchasing a license for your Cisco Meraki MS120-8LP switch.

Verifying product information to ensure you were purchasing the correct license is a standard practice for us. We believe in providing personalized and accurate solutions for our customers, and we're delighted that our team's knowledge and attention to detail impressed you.”


Verified
4/5

2023-04-25

A little confusion on the ordering process but once that was cleared up, very smooth transaction.

"A little confusion on the ordering process but once that was cleared up, very smooth transaction. "

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for sharing your feedback! We appreciate your honest review and are glad to hear that despite some initial confusion with the ordering process, your transaction with Rhino turned out to be very smooth.

We apologize for any confusion you may have experienced during the ordering process, and we appreciate your patience in allowing us to clarify and resolve any issues. We're constantly working to improve our processes and appreciate your feedback, as it helps us identify areas where we can enhance the customer experience.”


Verified
5/5

2023-04-21

Organized and Responsive

"Carter and his team are organized and know what they are doing!
They ensure the licenses we need are delivered on time!
"

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for sharing your positive review! We greatly appreciate your kind words about Carter and our team. We take pride in being organized and knowledgeable, and it's wonderful to hear that our efforts have made a positive impact on your experience.”


Verified
5/5

2023-04-06

Excellent service as always

"The Rhino team always makes my job easier with knowledgeable inquiries and responses to my Cisco Meraki requirements. "

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for sharing your wonderful feedback! We are delighted to hear that the Rhino team has consistently made your job easier by providing knowledgeable inquiries and responses to your Cisco Meraki requirements.”


Verified
5/5

2023-03-14

3x MR44-HWs

"Rhino let me know that certain other models of WAPs would have long wait time, but the MR44-HWs were readily available. Once my client approved the purchase, I called Rhino to order the equipment. Delivery was quick, and we're ready to deliver them on ontime. "

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for taking the time to share your experience! We're thrilled to hear that Rhino provided you with valuable information regarding the availability of different WAP models. It's great to know that the MR44-HWs were readily available and that we were able to assist you promptly.”


Verified
5/5

2023-02-10

Always excellent service.

"Rhino is a partner with us in our business, not just a vendor. Always friendly, good communication and guidance."

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you so much for taking the time to share your positive feedback! We greatly appreciate your kind words and are thrilled to hear that Rhino has become more than just a vendor, but a true partner in your business.”


Verified
5/5

2023-01-26

Great services, very thankful for this company.

"My company and I have been shopping around fora Meraki MX68CW and no one could get it to use on time it would have taken it 155 days to get to us. I found this company and they gave me a recommendation, I told them how bad I needed this equipment and I needed it as soon as possible. I knew if it was up to them they would have gotten it to me within that min if they could, but with Meraki they only ship direct. Meraki tried to put our shipment back to Feb 7th, that was unacceptable for us. Mike Villa did some magic and got it to us as soon as 3 days from when we placed our order. He helped me out the whole time and did everything on his behalf to make sure we got our equipment, I am very thankful for him and glad he was there to help every step of the way. "

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Our customers needs are always our number 1 priority. We are appreciative of Michaels efforts to get you what you needed as quick as we could. Thank you so much for the kind words! ”


Verified
5/5

2023-01-26

Easy and smooth transaction. Fast delivery!

"Perfect solution for everything I required."

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for the kind words! We appreciate you choosing Rhino. ”


Verified
5/5

2023-01-19

Fast!

"We were two days until our meraki licenses expired, and Rhino was able to get us our new licenses last minute. Really appreciate the fast turn around time, thanks Rhino"


Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“We are super excited to hear you had a quick and efficient process. Thank you for taking the time to let us know how we are doing! ”


Verified
5/5

2023-01-18

great associates and company

"Working with Michael Villa was a pleasure, he was attentive, and accommodated a few changes with a lot of patience. Understanding Meraki was challenging for me, but he explained everything. Prices were fair.
Thank you,
Trevas Y., Owner.
"

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you Trevas! We are glad he provided world class service to you. ”


Verified
5/5

2023-01-18

Great customer service

"Due to manufacturer concerns, there was a delay in what we ordered. We received a call from Rhino with some workable options, and we received what we needed very expeditiously and with great customer service. "

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Rep reply posted 2023-01-20
A rep from Rhino Networks, rhinonetworks, has responded:

“In a time period where lead times are getting the best of folks we are glad we were able to come up with some alternative solutions. We look forward to working with you again! Thank you for your kind words! ”


Verified
5/5

2023-01-12

Excellent transaction & process all-around

"Pre-sales support was great, pricing was solid, and both the personal and the automated communications were just right. I'll definitely be doing business with Rhino again."

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Rep reply posted 2023-01-20
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for the great feedback. We look forward to working with you again! ”


Verified
5/5

2022-12-20

Accurate and quick

"Transaction was easy ……….."

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Verified
5/5

2022-12-08

Super easy to work with

"Rhino networks was very responsive, and easy to work with on my Meraki renewal. I would work with them again, on any upgrades or renewals "

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Rep reply posted 2023-01-20
A rep from Rhino Networks, rhinonetworks, has responded:

“Hello! Super excited to see that your renewal was quick and easy! We appreciate the feedback. ”