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Product & services pricing
4.72/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.68/5
Customer service:
4.76/5
Return/Replacement policy:
4.79/5

Verified
5/5

2023-08-14

Quick and precise delivery

"Good Service, they are on my speed dial for anything I need in network "

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Rep reply posted 2023-08-14
A rep from Rhino Networks, rhinonetworks, has responded:

“We really appreciate the nice feedback! We are glad you enjoyed your experience enough to put us top of mind. We look forward to doing more work with you in the future. ”


Verified
5/5

2023-07-12

Shipped super fast overnight from California

"UPS ground gets from California to California next day, so the next day shipping may not apply to everyone, but it got here quick and without issue."

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Rep reply posted 2023-07-12
A rep from Rhino Networks, rhinonetworks, has responded:

“We greatly appreciate the great review. We are excited this was a smooth process and a prompt delivery! Thank you! ”


Verified
5/5

2023-07-12

Prompt. Detailed.

"The folks at Rhino were quick to assist me. They are knowledgeable and courteous. They even took the time over the 4th of July holiday to answer my questions. Thank you!"


Rep reply posted 2023-07-12
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you so much for your kind words! We're thrilled to hear that our team at Rhino provided you with quick and knowledgeable, even during the 4th of July holiday.”


Verified
5/5

2023-07-07

Great Service and on time product delivery

"Rhino sales reached out to me prior to billing and shipping my Meraki licenses to ensure I was purchasing the correct licenses for the Meraki product I owned. This was a welcome service as the reason I was purchasing from Rhino was that my previous purchase sent the wrong license due to a bad product description. My other concern when ordering was turnaround time from purchase to receipt of my licenses. The licenses arrival matched almost to the minute what I was promised by the sales team. I am a very happy customer who will return to Rhino for any other license or equipment needs in the future."

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Rep reply posted 2023-07-07
A rep from Rhino Networks, rhinonetworks, has responded:

“We appreciate you giving Rhino a chance to change your experience. We are extremely happy that you had a good experience! We look forward to working with you more in the future. ”


Verified
5/5

2023-07-07

Good follow-up, but response needs to happen sooner

"Got a nice follow-up on my order. Just wish it could've been a few days sooner to get my license key. "

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Verified
5/5

2023-07-06

Excellent service

"My account manager did a great job"

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Rep reply posted 2023-07-06
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for taking the time to leave us some great feedback! We love that your account manager did a great job and we look forward to working with you more in the future! ”


Verified
5/5

2023-07-06

Great experience

"Overall it was very easy to purchase from Rhino and will do so again. It was great to have a company reach out after I bought just to confirm everything. IN this day and age we rarely get it so when a company does so I will use them again. "

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Rep reply posted 2023-07-06
A rep from Rhino Networks, rhinonetworks, has responded:

“We are very excited to hear you had an easy experience. We look forward to you working with us more in the future! Thank you for the kind words. ”


Verified
5/5

2023-06-23

Excellent and fast order!!!

"As always, Rhino Networks hits the mark. Thank you!!!!"

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Rep reply posted 2023-06-29
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you so much for taking the time to leave us such a nice review. Customer satisfaction is our top priority , so it is great to hear it was fast! ”


Verified
5/5

2023-06-13

Rhino has help even after the purchase, great service!

"Rhino has help even after the purchase, great service!"

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Rep reply posted 2023-06-19
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for your kind words! Here at Rhino, we're committed to providing excellent support to all our customers, so we are excited you had a wonderful experience. ”


Verified
5/5

2023-06-07

Great service

"Fast, Responsive, and Caring, will continue to use them."


Rep reply posted 2023-06-07
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for taking the time to leave us some great feedback! Our team takes great pride in being fast, responsive, and caring so it means a lot! ”


Verified
5/5

2023-06-02

License delivery was excellent.

"License delivery was excellent. "

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for your feedback! We're glad to hear that you had an excellent experience with the delivery of your license.”


Verified
5/5

2023-05-25

Service and speed

"Fast response to any questions or issues. Great company!"

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“At Rhino, we prioritize providing fast responses to any questions or issues our customers may have. We understand the importance of timely and effective communication, and it's fantastic to know that our team has met your expectations in this regard.

Your satisfaction is important to us, and we appreciate your kind words about our company.”


Verified
5/5

2023-05-11

Rhino Best Customer Service

"The Rhino staff are excellent! They responded to an urgent need on a friday afternoon and were able to get the task done seamlessly. Highly recommend this company! "

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“We understand that urgent needs can arise at any time, and we're committed to being there for our customers when they need us the most. It's great to know that we were able to respond promptly to your request and complete the task seamlessly, even on a Friday afternoon.

We truly appreciate your recommendation of our company.”


Verified
5/5

2023-05-01

Trusted Site to Purchase Licenses for any of Your Meraki Switches

"Was looking for a trusted place to purchase a license for my Cisco Meraki MS120-8LP switch. What was impressive was Rhino Networks verifying you product info to ensure you were purchasing the correct license for your switch. Seamless ordering process and run by knowledgeable people."

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for taking the time to leave such a positive review! We're thrilled to hear that you found Rhino Networks to be a trusted place for purchasing a license for your Cisco Meraki MS120-8LP switch.

Verifying product information to ensure you were purchasing the correct license is a standard practice for us. We believe in providing personalized and accurate solutions for our customers, and we're delighted that our team's knowledge and attention to detail impressed you.”


Verified
4/5

2023-04-25

A little confusion on the ordering process but once that was cleared up, very smooth transaction.

"A little confusion on the ordering process but once that was cleared up, very smooth transaction. "

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Rep reply posted 2023-06-05
A rep from Rhino Networks, rhinonetworks, has responded:

“Thank you for sharing your feedback! We appreciate your honest review and are glad to hear that despite some initial confusion with the ordering process, your transaction with Rhino turned out to be very smooth.

We apologize for any confusion you may have experienced during the ordering process, and we appreciate your patience in allowing us to clarify and resolve any issues. We're constantly working to improve our processes and appreciate your feedback, as it helps us identify areas where we can enhance the customer experience.”