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Verified
1/5

2009-08-27

"Purchased extended (5-year) camera warranty from Repairtech on 1/30/07 through Butterfly Photo. Camera is not working, and Repairtech is out of business. Expect refund of my warranty or will join in class action against both Repairtech and Butterfly Photo. My email is ****@****"

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Verified
1/5

2009-07-23

"We purchased a top of the line Bosch washer and dryer from Abes of Maine on Jan 3rd '08 and today July 22nd 09) when we tried to get in touch with the warranty company (REPAIR TECH INC) to repair a problem, we discovered that they were no longer in business. We paid $349 for the 3 yr extended warranty.
We would like to join class action suit against Reapir Tech Inc, and I went onto this site:
http://www.class-action-litigation.org/thanks.asp
and filled out the 'Contact Us' section.
Unfortunately the Birmingham AL law firm is not handling the suit - as stated in an earlier complaint.
PLEASE everyone, let's do this and get these thugs to take responsibility!
AM Trust have taken over Repair Tech's warranty for anything purchased AFTER JUNE 2008, so we are screwed!
"

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Verified
5/5

2009-07-01

"Actually I purchased my Nikon D200 Kit back in 2007 from J&K Cameras E-store that includes a Nikon DX AF-S 18-135mm G ED Lens & Nikon AF 70-300 G Lens plus other additional add-ons in the Kit. Also included was a purchase of the 5 Yr Digital Camera Protection Service Plan from Repair Tech located at 545 Broadway in Bayonne, NJ 07002.

The Last Order Date drop down list box only goes back to 2008 - so I had to select 2008.

When I tried to call RepairTech today, I got no answer, just either a busy or fast busy. Their website no longer exist. When I tried to call J&K Cameras E-Store, I also was not able to reach them.

After searching for Repair Tech via Ask.com, I found out that Repair Tech and J&K Cameras E-store are no longer in business.

I do not know which company went out of business first. If Repair Tech went out of business first, then J&K Cameras E-store should have called all its customers who had purchased the Repair Tech protection service plan to replace with another service plan free of charge through another company.

In either case, when Repair Tech was about to go out of business, Repair Tech should contact all of its customers and refund their money.

Thanks for providing the website to register in the class action suite.

"

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Verified
1/5

2009-05-23

"Yes, you are right....Repair Tech is out of business and everyone needs to take part and fill out the form for the Class Action Law Suit.

http://www.beltlawfirm.com/contact-us.asp

http://www.class-action-litigation.org/participate.asp

J and K Camera or otherwise known as 'Infinity Camera' is where I bought my camera and they sold me the Repair Tech Extended Warranty for $500 and they are out of business too. They should not get away with this and anyone affected like me should take action. Please fill out the Class Action Suit on the link above and contact them.

No company that operates such as this one in the US should walk away from this. Please help and we'll make a difference!
"

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Verified
1/5

2009-05-22

"Everyone please take time to file a class action suit against these people. http://www.class-action-litigation.org/thanks.asp

i bought a warrenty that was suppose to last till 2010 and now i just wasted a 1000 bucks. i want my money back.
"

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Verified
5/5

2009-05-08

"After calling AMT warranty, the immediately re-directed my call to the FTC. I have filled a complaint with them, and they suggest that i file complaints with the Consumer Protection Division of my state and the Better Business Beuro.

I can't believe any of this is legal, my $3,000 camera is now going to cost me $400 to get repaired by a 3rd party.

Please add me to any lists that are out there, kjcdude at gmail dot com
"

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Verified
4/5

2009-03-11

"I have been speaking with Repairtech and I have spoken with Erika torres and she is not a miracle worker, far from that she didn't have the power to do the repairs for my unit or settle the repairs as my warranty information had begun with a 1 and AMT is not responsible for these warrantys, and could only take responsibility for warranty's that begin with 4 as that is how there contract was written."

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Verified
1/5

2009-03-04

"Just like 'Suerepairtech' wrote..... "and to make matters worse the company I purchased the warranty through was purchased by another company so there is no customer information in their new database for me to receive a refund!" ... I must have purchased my Blu-ray player from the same online store. The lady at that store told me today that my 3 yr extended warranty from Repairtech is not their responsibility because they just bought out the store that I had originally made the online purchase from! She then asked me if I had a warranty card from Repairtech. I told her that all I had was the original invoice that lists the blu-ray player and the 3 yr extended warranty purchase. She told me that they were receiving many inquiries concerning Repairtech and like the rest of you have said 'no luck'. This woman, who was polite to me (but you could tell that she has been through this conversation before) said that her company was trying to assist the previous owner's customers as much as possible (?) She asked me to fax my invoice to her and she would talk with her supervisor and one of them would call back. I've done this and will update when (if) I get a reply. I will call the appropriate agencies listed in this forum , i.e. class action suit etc. "

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Verified
1/5

2009-02-18

"This situation sucks! I had succesfully gotten in contact with Stacey Weekes via email back in November and was told that there was a recall on my camcorder and to contact Sony directly. Very clever way to brush me off! When I contacted Sony they said there was no recall on my camcorder.

So I sent another email to Stacey and of course never got any response. Now none of the #'s, emails or websites for RepairTech are working.

I called Am Trust Financial who supposedly bought out RepairTech...they would not honor my warranty...told me they did NOT purchase RepairTech and could give me no more information.

Next I contacted Sunshine Electronics where I purchased my camcorder along with the extended warranty. They claim that RepairTech has moved but has not gone out of business and told me to try his contact at RepairTech...Lisa...****@****. I sent her an email...let's see if we get any response.
"

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Verified
1/5

2009-02-12

"
It’s official... RepairTECH has gone out of business.

They have been in receivership since 6/1/2008.

If you purchased an extended warranty after that date, you may be covered by the current owner; AmTrust Financial Services, Inc. If you purchased a warranty before that date, you're out of luck.

Contact: Erika Torres at: ****@**** 1 ***-***-****.

Would you believe I purchased mine on 5/30/2008? Needless to say, it will be the last service contract or extended warranty I ever purchase; from anyone!

A_C
"

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Verified
1/5

2009-02-11

"So, I am not sure what to put in the invoice number because I purchased it from the tv company itself. So anyway I have there most expensive warranty and I have been trying to contact them for months and I mean MONTHS. They took there phone number and location off their website... how corrupt. I filed a fraud claim with BBB and they said they may be out of business. What do I do from here... if anyone is filing a lawsuit let me know. Any advice would be appreciated.
My email.. ****@****
"

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1/5

2009-02-09

"We have been having the same problem as listed by everyone below with the Warranty on our Sony Projection TV.

Today I spoke with a representative of Best Price Cameras where we purchased the TV and he gave me a new email. ****@****

He said I should get a reply from Beverly within 3 days. Let's see if that is true and what she answers.

In the meantime I have filed a complain with the New Jersey Federal Trade Commission and will contacting the State Attorney in So. Florida in case there is a Class Action Suit.

Good Luck to everyone else trying to get warranty service.

"

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Verified
1/5

2009-02-08

"I have a couple different issues with this company and its "great" warranty. First off, I purchased a Canon camera and the 5yr. warranty from a place called Broadway Photo. I was told it was "no questions asked"; everything was covered. That was my first mistake. When we called for minor service, we were told it wasn't covered, blah, blah, blah. They had all kinds of excuses and I ended up taking it to a local photo shop who fixed the problem in 2 seconds for no charge. I recently sold the camera and have unsuccessfully tried to transfer the warranty. According to the fine print, it is transferrable if you show proof of sale, new owner's info., send them a check for $12.50 to cover costs(?), etc. I did all this and sent the letter USPS with delivery confirmation, etc. It came back a month later because they refused to accept it. Now, I've been calling every number I have and get these weird recordings and a disconnect. Their website has an email contact for customer service but don't expect anyone to ever respond. Meanwhile, I'm now stuck with a customer that doesn't have the extended warranty that I sold her. Beware of this company!!!"

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Verified
1/5

2009-02-04

"If you are willing to file a class action against RepairTech Inc, I believe it takes a minimum of 15 people. I have already emailed a law firm in New Jersey explaining my issue with RepairTech Inc not honoring my warranty. If you would like to join in please go to this website.
http://www.class-action-litigation.org/thanks.asp
"

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1/5

2009-02-03

"Another victim here. Bought a camera in Nov 2007 ... ordered the 5 year Platinum Digital Camera warranty (good up to $500 value). Registered it and all that back then. Now, having problems with Camera.. tried calling all the phone numbers at Repairtech to no avail. Went to the website.. functional, but not up to date.

Did a little searching and have found scores of complaints - eventually leading up to where we are now - a company supposedly out of business, with absolutely no recourse being offered to it's insured to date.

I called the FTC hotline as suggested below. Lynnette was only helpful in taking down a very limited amount of information from me. She didn't even ask for their address or correct company name spelling - just a phone number. When asked if she had record of other complainted, she noted that she didn't have access to the database and didn't know.

I then called the AM Trust phone number listed below. I was very kind - and was hung up on the minute I mentioned Repairtech??!! Can anybody please provide clear information that points to this company actually buying - or taking over the Repairtech warranties?

It seems reasonable to believe that the number of victims here are in the thousands.. possibly tens of thousands. My next calls are to the NJ atty general as well as my own here in NH.

my e-mail is jusdope at aol dot com . Feel free to add me to any mailing lists that get going on this as well.
"

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