"Arrived fast/safe. Great quality and easy tracking the delivery. Overall a good experience with Reese."
"Ease of use on the Web Page, also the response by Agent, Bert Camp, was outstanding and very helpful. Great dealing iwth the Reesehitches team. Thank you."
"Ex.service fast shipping and had it in stock"
"Th product I ordered works perfectly! Super product Thanks!"
"Hitch came quickly and was exactly what I ordered."
"Ordered a hitch, was told it was in stock, and had my order canceled. I feel like they used the purchase process as a way to gave access to my personal info. The online purchase process should know the inventory, plain and simple."
"see above how would one know"
"Shipping was quick and the ordering process was easy"
"I had a awesome experience with Reese Hitches bought one for my 2019 Equnox Ls I have been in the field were we would install these hitches on customers vehicles in the RV industry so since the experience was always good I choose it to put on my own vehicle"
"4 bolts....fits perfect!!"
"Great fit easy instructions "
"Súper fast and it’s a good hitch "
"Am having rails and hitch mounted at this time. Will let you know how it does very soon."
"It was delivered in a few days and so far seems to be a great hitch."
"My trailer hitch arrived fast and well packaged. "
A rep from Reesehitches, jrtapp, has responded:
“We are very sorry for your experience, this is not how we normally operate, First of all, we do not use any of our customer's information for anything other than what is necessary for filling orders. We are experiencing a surge in demand and our systems sometimes cannot keep up with the changes. We are addressing this situation with our Customer Service rep and this should not happen again.
Please accept our apologies.
The Customer Service Team”