ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-09-04

Prompt delivery

"Prompt delivery - great product."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-08-30

Quick simple process

"Easy order and quick delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2021-08-23

Out of stock

"Website showed parts in stock after order was placed I recieved a phone call and was told only one piece of the pair I ordered was in stock and it would be 4 to 6 weeks before stock would be replenished"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-08-18

Disappointed

"Needed it by the date I was promised, but it was days late, resulting in me having to buy one from another source. Very disappointing "


Verified
5/5

2021-08-14

Could not have been easier

"Just bought a new truck and couldn’t find anyone to install rails to the bed of my truck. I was heading to Sturgis pulling a fifth wheel in a few days so I bought the set on line after talking with a very helpful lady on the phone. She made sure I was purchasing the correct set for my truck. They’re warehouse was close by so I picked them up. The installation instructions were clear it was a piece of cake to install. Great product!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-08-12

Great

"We ordered and received product in great shape quickly and on time. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-08-12

Reese Rails

"Delivered 5 days after I placed my order. Good quality rails, I highly recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-08-12

Quick and Easy

" Easy to order, parts arrived quickly and in good condition"


Verified
5/5

2021-08-12

More than made good on a shipping error!

"Ordered a 5th wheel pin, initially received someone else’s order. Reese air shipped my 14 lb package and I’m a happy camper. Great customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-08-11

Excellent customer service

"Shipped same day as ordered. Delivered on time. Product as described. Would definitely order from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2021-08-06

Do not so busy with Reese Hitches

"I called to find a 10,000lb hitch for my 1999 GMC Sierra and they ordered me the wrong one. Went to return it and a week later they finally processed my refund. Horrible customer service. I would not recommend Reese to anyone!"


Verified
3/5

2021-08-04

Not to happy

"Not to happy about that's digam not enough info how to install the hitch receiver
"


Verified
5/5

2021-08-04

Excellent experience all around.

"From order till arrival a short time later, nothing but great things to say. I love they show if item is in stock. I ordered from another vendor only to find out 2 weeks later it was on back order. Canceled and ordered from reese and had it in under a week. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-08-03

Hitch Pin Order

"I received a prompt email with a link to the part I needed. Part was deliebered within 2 days. I would order from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-08-02

Thumbs up

"Super just what we needed to load the new KRX"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges