"The laptop I bought was an MSI-1029. I checked out several companies before deciding to go with Rawpower. I had tried to call some of the other companies to have some questions answered. I didn't feel very comfortable with any of them until I called Rawpower. I got off the phone thinking..wow, this guy really knows his stuff. He even tried to get an idea of what I was really looking for in a laptop and suggested some changes that actually came out to be less expensive then my original configuration.

I ordered the laptop that night and recieved it within a week. I recieved emails all along the way letting me know the status. I'm typing on my new laptop right now and I couldn't be happier with it. This is definately a quality machine and a quality company. There really is a reason they get such great reviews."

"When I originally decided to purchase an MSI 1029, I was completely unsure which reseller I should go with. So I took a close look at a few of the more popular.
I went on the rawpowerpc live chat and asked them a lot of questions regarding the laptop, service, differences in components, etc. They were very helpful. They made sure I got the right machine for me.
They ended up doing such a good job answering all my questions that I ended up making my order from them the very next morning. I got my order very quickly and with everything in perfect shape. I had a few questions I had to ask about the unit and again they were excellent in helping me.
In my personal opinion, anyone who is thinking about ordering an MSI 1029 should definitely consider this store. I highly recommend it."

"Rawpower provides excellent product and service. I'll come back for more and recommend to others.
Thanks again for outstanding service.

Robert Marek
Systems Engineer
ACORD Corp."

"Great reseller. Answered all my emails promptly, sent the product in time, and even cared to ask me if I was satisfied. Yes, I'm 100% satisfied."

"I found some information on MSI barebones laptops. Then, I found rawpowerpc.com as a reseller of these laptops that could customize it with the components. Rawpowerpc offered lots of options (CPU, memory, harddrives, etc.). I asked several questions and received quick responses that helped me in selecting the components. After I ordered, it took some time for the computer to be assembled (I guess they do not keep all of the parts in stock but order as needed), tested, burned in and shipped but I pretty much expected it. If I wanted it quick I would go to BestBuy and buy an HP or Sony. Rawpowerpc communicated with me throughout the process, which helped me to wait for the machine. At the conclusion, this is a great shop to find the best laptop for your money. I have no reservations about recommending them. I love my MSI laptop :)"

"There is a reason this store gets superb ratings. It is because the personal service is over the top and the prices rock.

This is probably one of the finest vendors I've ever worked with. Gary Schultz made my day over and over again during the 6 days before I was leaving the country. I really wanted to have that new machine, and he made it happen.

He tested the machine before sending it, found 0 pixel flaws, checked its benchmark score, and phoned me to let me know it was in the mail. There were emails at every stage of fulfilling my order. Then (this is where he gets 20 out of 10 stars) he phoned to make sure I received it in time. Who have you *ever* purchased from that did that?

But there is more... when I had to phone my Credit Card company to increase the daily limit, Gary stayed on the phone with me to make sure it went through okay.

Gary gave me full attention as we considered what was the best make and configuration for my needs, and he didn't attempt to sell me something more expensive than what I needed.

I have already told dozens of my friends in the digital graphics industry about RawPowerPC.com, and I happily take time out of my overseas trip to write a review. (I'm in an Internet Cafe in Fiji right now.)

Thanks, Gary! You made my day, and my trip."

"Bought an Asus W1N laptop from them. Great services & client services. Very fast in answering my inquiries. Best pricing. Will do business with them again. "

"I recently purchased and received my configured MSI 510C Megabook from rawpowerpc. First off, let me say that I cannot convey enough how pleased I am with the system, but even more so with rawpowerpc.

-STORY-
A couple of months ago I was in the market for my first notebook (I own a desktop but was looking for portability). So for about a month I read numerous reviews on the web (probably more than I would like to remember). I went up on forums such as notebookforums.com to chat with people about the various computer manufacturers and types of notebooks that were out there.

-BACKGROUND-
I am a student so I was looking for a notebook that was fairly lightweight (under 10 lbs) to transport back and forth to class. I didn't want a monstrous notebook, however, I game every now and then (mostly real time strategy games) so I wanted something that had decent power. Mostly I use my computer for surfing the web, playing music/video files, games, and word processing.

-WHY I CHOSE RAWPOWERPC-
After narrowing down the criteria of WHAT I was looking for in a computer there was then the decision of WHERE to get my computer. After all of the research that I had done I fell in love with the looks of the MSI (the look of the system is important to me). Rawpowerpc is one of the only companies that configures computers with the MSI shell. This being my first time ordering a configured system I was a little hesitant, however, I had heard and read nothing but good things about rawpowerpc.

-MY EXPERIENCE-
I had a couple of questions regarding the MSI system and rawpowerpc's policies before ordering from them. I sent them an email and went onto their online chat service. The chat online service was great, the customer service representatives were extremely helpful and pleasant. Furthermore, within half an hour of sending the emial I received a call from the president of rawpowerpc answering my questions. He was very pleasant and reassuring. Suffice it to say I was beyond impressed. So on December 4th I ordered my configured MSI notebook. I received email updates upon each new phase that my notebook entered (submitted for building, testing, etc). On December 20th the system arrived. Absolutely stunning, runs so smooth and the screen is perfect. I had a little trouble getting connected to the net, so I emailed them. Once again, within half an hour of the email (more like 10 mins) I received a phone call from the president to help me out. Bottom line: rawpowerpc makes some of the best configurable systems out there, but what puts them over the edge is their remarkable customer service (second to none).
"

"I purchased a notebook and had it configured my way with help and suggestions from Rawpowerpc.A great, honest, reliable and knowledgeable merchant.Would I recommend or buy from this merchant again, you bet I would. A wonderful experience in shopping for a new notebook computer.
SW,
Fullerton, California












































"

"ProductPurchased: Twinhead N15RB

I made my purchase on line after having some questions answered live on the chat feature of the sellers website. The purchase and delivery went without a hitch. Post purchase support is good.

I would rate communication with the customer and product knowledge as excellent. The price I paid was good as well as product availability and selection. I would do business with this reseller again."

"Simply put, the best customer service I have ever encountered or had the pleasure of working with. Prior to ordering, we discussed my needs and budget in an online chat session through the Rawpower website. After that, the ordering process was very straightforward and the price was extremely good. Communication throughout the process was superb, with both online updates on the website and email updates at every stage in the process.

While this may seem like very good, although not unique customer service, what was amazing was how an error by the ODM was handled. The computer, ordered from Twinhead, was mistakenly shipped by Twinhead to the company rather than directly to me. Since this would have delayed delivery by several days, the owner of Rawpower personally delivered the laptop to my doorstep. Then he was with me for the next hour ensuring that not only were all of the proper components installed (with correct documentation) but also to ensure that there were no difficulties in setting the computer up.

Not only was I able to customize an extremely nice package (they have an amazing number of options on their website) at an extremely low price but their customer service really goes above and beyond anything I have ever before encountered. I would (and already have been) highly reccomend this vendor to anyone in the market for custom built machine, particularly if they are quality and cost-conscious. You can't go wrong here."

"This online computer vendor has displayed outstanding communication and customer relations (via email notification throughout every step of the ordering/configuration process and the online chat program on the www.rawpowerpc.com website). This was further tested when I accidentally ordered multiple computers during the checkout process; Rawpower Computers was online within minutes of my email and stayed online until the problem was solved. This vendor has great notebook configurations, fantastic prices, and unbeatable customer service."