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5/5

2007-01-11

"In my search to find a creditable and trustworthy company to purchase my digital camera from I ran across the review for Rainbowtronics. After a quick pre-algebra calculation, I realized that this company only has a 5% negative feedback result. This is to be expected. A small percentage like this really isn't of any concern. I can tell you for a fact that in my dealings thus far with Rainbowtronics, at no time during my purchase of a digital camera was I ever hounded or pressured by anyone to buy additional packages or products. Yes, after shipping confirmation (over the phone) the associate informed me of some current specials on memory cards, batteries and cases. However, I was merely "informed". When I said I was not interested in the specials, the sales associate respected my decision and simply moved on. I was not pressured in any way, nor did I feel pressured. My experience with Rainbowtronics so far has been a very pleasant one. I have not received my order yet so I cannot comment shipping experiences as I just ordered my camera less than 24 hours ago. I will update this review (if possible) with my shipping experience once I have received and inspected my product. On a final note, if you are doing reviews of the companies you are interested in purchasing from, GOOD FOR YOU! You are very smart to check around. Yes, there definitely are some shady "switch and bait" bad-nasties out there, but I can assure you this company is NOT one of them. I highly suggest this company and will do business with them again in the future.

On another positive note; After my shipping confirmation phone call, I received an email requesting I write one or several reviews for them. Upon completion of these reviews (up to 6 total) the email states that I will be rewarded for my reviews with several highly useful free products! Free is a great price!

A+ Would buy from again!
"

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Verified
5/5

2007-01-10

"The guy who I spoke with on the phone was especially helpful. I called in order to purchase just a camera, but he offered me several other offers that had significant discounts. Additionally, I got a warranty, batteries and a charger, and a memory card. Since I made these additional purchases, he was nice enough to wave shipping costs. Furthermore, he upgraded the shipping to arrive at my house in 3-5 days. "

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Verified
5/5

2007-01-10

"I ordered from this company becasue the price was very competitive. I found the customer service was very helpful and I look forward to doing business again with rainbowtronics."

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Verified
5/5

2007-01-10

"The representative was courteous, patient and efficient. The shipping was superfast."

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5/5

2007-01-09

"I have purchased a number of electronic components from online vendors over the years (is there any other way?!) and my experience with RainbowTronics was actually enjoyable. I had done my homework, knew what I wanted (Sony KDS-60A2000 projection TV) and knew that there would be insurance charges in addition to the shipping cost so I wasn't surprised when these charges were added to the advertised selling price. RainbowTronics had the best price on this TV by far. My salesman Zach (ext 341) was knowledgeable and a pleasure to deal with. He offered the obligatory extended warranty and other accessories and didn't pressure me when I declined. Assuming this TV is delivered as promised (and I have no reason to expect otherwise), I would wholeheartedly recommend RainbowTronics to anyone looking for quality products at an exceptional price."

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5/5

2007-01-09

"This company has great customer service and the friendly reps are actually knowledgeable about the products. Their prices are some of the lowest on the internet."

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5/5

2007-01-08

"After dealing with other bait and switch operators Rainbowtronics was a breath of fresh air. hold time was long, but worth the wait, once a rep (Zach ext 341) got on the phone w/ me he was curteous (unlike many other camera dealers telephone sales reps) and not at all pushy. Great price, great pre-sale service. "

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Verified
2/5

2007-01-07

"The online ordering process was painless. However, I wasn't thrilled about the follow-up emails asking me to call someone there about some credit card "issue". When I emailed them to tell me what the "issue" was, I never got any answer. Anyway, they finally shipped the order without further hassles even though we never talked on the phone.

Now I just found there was no USA warranty card for the Nikon D80 I ordered. I'm in the process of getting this resolved with them.
"

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Verified
5/5

2007-01-07

"This order was a complete success. I was very impressed with the site responsiveness and rapid shipping. I am absolutely satisfied with all aspects of this order. Great job"

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Verified
5/5

2007-01-07

"The sales person was courteous. The camera price was right. The delivery was on time and the camera arrived in excellent condition."

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Verified
5/5

2007-01-06

"Experience was very positive! Actually ordered from Rainbowtronics because of a terrible experience with another company. Rainbowtronics had no high-paced, high-pressured salespeople, which was not my experience with the other company!"

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5/5

2007-01-05

"They were very good about calling to check our order for correctness before shipping"

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Verified
1/5

2007-01-04

"Please stay away from this company. They will quote you a very low price and then try to sell you more products. I had to call them 10 times to get what I ordered and then they sent me stuff I never odered. I finally gave up. While prices are low, you will be riped off in other ways. STAY AWAY!!!!!!"

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5/5

2007-01-04

"The Salesman was helpful and knowledgeable about the products and tried to sure that I was getting exactly what I wanted. He also made sure, without high pressure, that I had any additional items that I might need to go with my camera."

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5/5

2007-01-04

"Out of this world prices, you can't find a better deal! Customer service on the phone was great as they sorted out my order."

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