"Great deal on the DSC-W70 and it arrived brand new and factory sealed.
But that's as far as the good things go.
First they make you call them after you order to give them some useless info before they can fulfil your order. But the call is really just so they can try to sell you some more things that aren't so cheap and they almost don't take no for an answer.
Then they send you an e-mail with links to enter ratings for them on all the sites they are listed on and offer a few cheap things in return if you fill out the rating. Probably hoping you will fill it out to get the freebies before they give you something worse to put on them or before you even receive your order. But you cant give them a proper assessment until you receive your order.
Also they state on their site they stated that my item was really there and would ship out within 24 hours but it really took more then 48 hours to ship out and they constantly refused to upgrade shipping to make up for them taking too long.
They were also repetitive, rude and slow answering e-mails."
"Although I have read several reviews that this site is also a scam, I did not have a lot of problems ordering from the website. When I was searching for the camera I wanted to buy RainbowTronics had one of the lowest prices...
I have ordered Canon A540 digital camera. First, I did not receive a confirmation letter until a few days later and then I had to call them back. The sales representative was polite and asked if I had any questions. He offered to buy memory at half-price, but I didn't need to and he didn't insist - the experience I have had with several other websites from which I have tried to order the camera I have bought. He also offered the Extended Warranty from RepairTech for 3 years for $30. I didn't say yes right away and hesitated for a while, so he offered a free small camera case and a Shipping upgrade for no charge in addition to the warranty. I have agreed to that.
However, the problem is the warranty is non-returnable and although the sales rep. said you can take it to any store like BestBuy and CompUsa and they will accept the warranty and repair the camera, I have spoken with the BestBuy representative and he said that BestBuy does not honor that kind of warranty. The website provided on the warranty itself is www.repairtechinc.com - check it out. It lists local service provides, but they are not necessarily affiliated with RepairTech. You also have to register your product within 30 days of purchase, which I have not done yet. Honestly, I really hope the camera does not break, because I am not still exactly sure where I would then be able to take it to repair it... That's why I am not sure whether buying that extended warranty plan was a great idea.
I was happy with the shipping, because the camera arrived in 3 days and it does not seem to have any defects or malfunctions... So far... It also has all of the accessories that go in the package with the camera, such as 2AA batteries, a few cables, a 16MB memory card, etc. 1 year manufacturer warranty included.
Thus, I would recommend this site, but just be careful - don't be fooled by some of their "deals" and don't buy accessories right away. When you order from their website and you call in you might get a much better price if you either bargain for warranty or something else.
In addition to that, after you call and your order is confirmed you get an email saying that after you leave feedback on certain websites for RainbowTronics they will send you a free bonus for every rating you make on a website. The bonuses are the following: 1. Free shipping upgrade (if your package hasn't been shipped yet) - (Value Varies)
2. A free case - (Value is between $19.99 - $39.99)
3. A free 3-piece lens cleaning kit ($14.99 Value)
4. A tabletop tripod ($24.99 Value)
5. A year's supply of screen protectors ($19.99 Value)
6. Memory card wallet ($19.99 Value)
I hope this will work, because I have not claimed a single bonus yet.
"
"Scam company that will bait and switch, ship gray market and used goods. The ratings are padded,check out the other names they do business under (USA Photo Nation RadioActive Deals etc). They change names often when the heat is on. They are not an authorized reseller. BEWARE BIG TIME!!!"
"This company is guilty of selling used TV'S and trying to make it look like it was damaged by the shipper, in this case UPS. I ordered a Samsung LN-S4095D which was supposed to be a new TV. I received the TV today 2/8/07. The outside of the box showed no signs of any significant damage to the contents. After opening the box the styrene was broked into over 50 pieces, the bag around the TV was ripped and soiled and the TV has some scratches on it. The damage was obviously not the result of UPS. With the level of damage to the styrene you would have had to run it over with a forklift to break it into that many pieces. I have called Rainbowtronics and so far they are not willing to do anything to replace the TV. I have filed a dispute with my credit card company and have contacted UPS to inspect the box and contents. STAY AWAY FROM THIS COMPANY!!!! This was a clear case of bait and switch!!!! I intend to report them to our attorney general's office and if possible have charges of fraud brought against them. DO NOT DO BUSINESS WITH THIS COMPANY!!!! "
"I bought a digital camera Canon SD630 until I still keep waiting my oyder."
"The overall experience is very good. And it is likely that I will purchase from RainbowTronics again.
This is my first purchase with RainbowTronics. The price is the lowest among legitimate online merchants I can find out. By legitimate, I mean the user ratings are reasonably good.
Searching product and purchasing is easy and no surprises. Since I read the reviews, I knew I will be contacted via email for credit card confirmation. I got the email the day after the purchase and asked me to call a 800 number to verify my payments.
No one was picking up at the extension I was given when I called so I just selected to talk to any customer service person from the main phone menu. I then talked with a customer service person who verified my payment, then offered me some incredible priced accessories over the phone. I declined because this is the first order from this merchant and I want to keep it simple and small to see how it work out. But I wrote down the name and extension of the person so I can call them later for the accessories offered if my order delivered okay.
The delivery was fast and there is no problem with the item I received. I do plan to call them for the additional accessories soon.
The extra step of payment verification is different from most of the online retailers. It didn't bother me that much though.
One thing that they can approve is to automatically redirect the customer to the next available person if the one assigned to me is not available at the time when I called. Not critical though."
" Very unfriendly and clever supervisor Michael, who asks to call him (in one or two days after you made an order) with such invitation: "Please call us at 1-***-***-**** and speak to Michael extension 342 in regards to your order. We need to confirm your credit card information." and, after the "confirmation", this Michael will waste you time trying to sell "accessories" in very aggressiv manner and sending e-mails, begging evaluate his company. "
"I specifically asked for a US Market Camera with a Nikon warranty. I was lied to and received a grey market camera with NO Nikon warranty. In addition an item was missing from the box. This company cannot be trusted as they lied to me on every occasion. 3 months later and they still have not resolved the issue. "
"I just purchased a Canon Powershot sd630 from rainbowtronics. They had their usual ploy to call to 'confirm' the credit card information and advertise extra products. Although they did this, most sites with extremely low prices do this. They do, after you make a purchase, try to entice you with filling out these surveys and getting free things for them. But so far my experience is good."
"gr8 Price...quick processing. Overall a good place to buy stuff.."
"Web site was easy to navigate. They had specials and nice give aways for ordering. Although asked to call to confirm credit information, it was apparent that the call was to sell more equipment. When declined offers, there was not any pressure to buy."
"I did a search on underwater cameras and had a question between two. I called this companys 888 number and received very good service. They answered all my questions and help me pick out the right one for me. I ordered through them and they matched a lower price I found on line. Ordering was very easy and the service was very friendly. I would order from this company again. "
"the best price. actually the best price i found over all the web retailers"
"A very nice store to deal with. Just a long, long wait on hold whenever I called."
"Rainbowtronics delivered consistently with their advertising. The service was the highest quality, very friendly and helpul. They are a competitive company that can really organize good deals, and that's what they did for me."