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Product & services pricing
4.38/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
3.13/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-06-06

Great online ordering

"I order parts online from Rafferty Subaru frequently. They are integrated into Subaru's official parts website, so ordering is always easy. I ordered dozens of parts to refresh a junkyard engine for an 11 Impreza, then ordered some more parts to refresh the entire car which had been sitting still for a couple years. Now I'm doing a complete engine rebuild and reconditioning an 02 Outback, and ordering even more. My orders always ship out very quickly, even for parts they don't have in stock at the dealer. They're always well-packaged, nothing ever arrives damaged. I highly recommend them to anyone in need of factory parts."

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Verified
5/5

2019-06-05

Bike rack purchase

"Only Subaru dealer in the area that provided an online parts/accessory store and it made purchasing a Thule bike rack for our Crosstrek a breeze without breaking the bank. Will absolutely be back in the future. "

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Verified
5/5

2019-05-03

Nice people, easy to talk to over the phone and easy online purchase.

"Called to confirm the correct part and got very good customer service from the parts guy who was helpful and pleasant. My part is on the way."

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Verified
5/5

2017-06-07

Easy ordering, great service

"I've ordered twice from Rafferty and had great experiences both times. When I call the parts department the lady who answered was both courteous and helpful. I'll probably buy from here again."

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Verified
5/5

2017-05-15

Easy ordering and pick-up.

"Ordered parts on-line. Price was competitive and everything was in stock. Quick and easy pick-up when I went to pick up my order. Knowledgable and friendly staff. "

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Verified
5/5

2017-03-15

Great prices prompt shipping

"Easy ordering online website. Prompt emails with changes in order status. Order shipped hours after placing. Great experience. "

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Verified
5/5

2016-08-14

Great service

"Had the best price on the Thule Big Mouth bike rack. Quick shipping, would buy from again. Thanks!"


Verified
3/5

2016-07-18

Do a lot of research before you go.

"This dealer is an average. No better or worst than most. I did my research, but I went to them anyhow because I was a return customer and thought I would get better treatment. My fault, I believed what I was told instead of what my research told me. Be sure to research your trade in value also, if you have one."


Verified
5/5

2016-04-20

Only place I would order from

"I was confused on the site, so I gave them a call and it was honestly the best customer service I've had. The lady gave me the part numbers for the parts that I need and to assure that it would fit, she asked for my vin number. Shopping said it would take anywhere from 5-9 business days, but 4 days after I ordered, my box was infront of my door. "

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Verified
5/5

2016-03-24

Quick and efficient, that's Rafferty's Subaru

"Rafferty's had the parts for my 2004 Outback, they were at a fair price and shipped out quickly. They are very good to deal with."


Verified
5/5

2016-03-01

Rafferty Rocks!!

"Great product
Phenomenal Customer Service!!!!
Happy Customer : )
"


Verified
5/5

2015-10-12

"Shipped very fast, website was easy to use"


Verified
4/5

2015-09-09

"I received a phone call to verify the parts I ordered and no kidding, the call was helpful because the order was corrected by a professional from Rafferty Subaru."


Verified
5/5

2015-09-09

"Great personal service. Ordered spark plugs"


Verified
5/5

2015-09-01

"The products ordered arrived quickly and were what I wanted."