"My experience at Radio Active Deals has bee a good one. Customer Services contacted me to discuss my order and that I may be more satisfied if selected different accessories that better matched the capabilities of the Digital Camera that I ordered. While some may think that this reseller was trying to up sale more products, I personally appreciated the discussion and agreed to the improvements. One point of improvement that I suggested during this call was to provide a timely confirmation of the order. I had to wait 2 days before I knew that the order was accepted. Other then this, the buying experience whit the seller has been hassle free and I expect first class customer service after the sale, should I require it. "
"How do these guys stay in Bussiness? I placed two orders with them and they didn't have any of the items on either order. First order was for $1000 and the second was for $2500. A 3 to 6 week backorder is not really too acceptable to anyone. "
"Miserable experience, high pressure lying salesman (Mike)would lie to me about anything and threaten me with (illegal) fees they would charge to my credit card if I changed or withdrew my order. Then they have the nerve to insist you file a GOOD review on them on the web sites like this one. I was more than patient with this clown trying to work with him to complete this sale, but his strongarm tactics and lies became intolerable, and I had to cancel my order... and still he threatened to impose fees (claiming they already processed my credit card charge when I saw on my screen in real time that this was an outright lie to scare me into keeping the deal he was offering). When a salesmen lies and pressures you, then how can you believe anything he is telling you about his deal or his "great" warrantee he is selling you?"
"dishonest. i ordered a fuji finepix s5000. the web site says available, but when i called them, they first wanna sell me a package, when i refused that, they tole me it is not available, and in back order, should take no more than 24 business days. since then offered a low price, i
said i will wait, but i i waited for more than a month, by the end of Feburary it is still in back order! won't never cope with them again."
"I received a call from Radioactive Deals the day after I placed my order for a digital camera. They tried to hard sell me several things some by frankly lying about the warrantee (said it was only 90 days when it is actually 1 year) and saying the battery was only good for 20 minutes. They said my order would be processed within 24 hours. I checked their web site daily for 10 days and it continued to say "in processing" I called them and was told the camera had to come from overseas and that it would be several weeks to receive my order. I cancelled my order at that time."
"I would recommend EVERYONE staying FAR away from www.RadioActiveDeals.com
I recently ordered a digital camera from them online. Only to receive a follow-up call the next day trying to sell me “accessories”. After I was informed of how horrible the standard battery was, I was told I could purchase the nice one for only $80.00. Bill (x102) guaranteed me that I could not find it cheaper anywhere else.
I told Bill no, and said that if I purchased this item he would “expedite” my order into shipping. If I chose not to, it could take 7-10 days just to get my product out their doors. I finally gave in and agreed to pay the extra. He finished his conversation telling me that if I didn’t go to Shopping.com, BizRate.com, ResellerRatings.com, ShopCartUSA.com, and give him a GREAT review, he would “Come to MY HOME and take my camera back”!
When my package arrived (only a few days later than promised) I find that my special $80.00 battery was some no name brand, not the brand name I was promised. Now if this thing leaks in my camera it wouldn’t be covered under warranty, because it’s not made by the manufacturer! Just for the record, I found the manufactures brand “good” battery for $50.00 in multiple stores with free shipping!
So to Bill @ 1-***-***-**** x102, I will definitely review you at all the sites mentioned in our conversation.
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"Website said item was in stock but it actually was out of stock. Kept on hold for long periods while they checked on order status, stock level and other things."
"I would shop at Radioactivedeals.com again without hesitation. Their prices were very reasonable and my order was shipped in a very timely manner. I at first didn't appreciate having to call first before it would ship, but the salesman did save me money on accessories that I would have had to order later. I felt that shipping was relative expensive, but this was my first on-line electronic order and I have nothing else to compare it with."
"Radioactivedeals.com just sent me an email asking me to rate there service... they addressed me as "dear valued customer". That is the biggest joke EVER! I have had NOTHING but problems trying to get these people to ship my product to the address that i've listed. To be fair my shipping address differs from my billing address since I'm currently attending college, but so far I've spent a total of nearly 2 hours on the phone with radioactive deals and my bank trying to work out SOMETHING so that my product can be sent to me rather than to my home address (which is several HUNDRED miles away!!!). However, as the head sales manager so kindly ended our last conversation "this has a been a real inconvenience for me as well". What is THAT???!!! If your looking for customer service... look elsewhere!! I was VERY polite to everyone involved during each of our many conversations, but they were unwilling to accomodate my situation. The sales manager went so far as to say that "if nothing works out... well... sorry". That DOES NOT please me! I expect a company that is willing to work WITH me to solve whatever problems arise... and sadly I was VERY disappointed with radioactive deals. Hopefully the product will be worth the trouble!"
"I am an avid Internet Shopper and have bought from many Merchant's...but RADIO ACTIVE DEALS has set a NEW STANDARD for others to follow.
I was GREETED with enthusiasm by my sales agent "BILL" and felt comfortable from the beginning. Together we discussed my needs, BILL made his suggestions (from personal experience) and in the end, we came up with a PACKAGE DEAL that was FANTASTIC.
After the sale, I was kept abreast of the shipment and it arrived ON TIME and in EXCELLENT CONDITION.
BRAVO from a very satisfied customer, EVERYONE on the INTERNET should follow the standard that they achieved with my order."
"Before making an order, I have seen several bad reviews about RadioActiveDeals. However, I still gave it a try. I ordered an Fuji Finepix S7000. In order notes, I told them I had seen those bad reviews and please don't do that to me. The next day I got an e-mail saying the product was in backorder and would take 4 to 6 weeks, so I cancelled the order. However, in the web site, it still showed available."
"Very knowledgable in technical assistance . . . freindly, courteous. Best prices on product and accessories. Loved doing business with them. will purchase again and give strong recommendations."
"I just received my Cannon S-50 digital camera from Radio Active Deals online store. I was pleasantly surprised and satisfied by this experience. Unlike some other online stores that I contacted, radio Active Deals really had the product as advertised. I spoke with Bill, a knowledgeable salesman who guided and helped me throughout the entire transaction. The camera arrived much sooner than expected. I will surely use Radio Active Deals again soon. I rate them as excellent. - Bruce Grossman, Coram, NY."
"The tech Service rep (Bill) was great, providing me with a lot of advance insight on getting the most enjoyment from my new camera equipment. His assistance in outfitting me with key accessories will allow me to get out and use my new camera without trying to locate these items in stores in my area. Thanks Bill."
"Based upon my first order of 14 individual line items, RadioActive Deals is a class "A" vendor with lower than typical prices. The order was delivered on time, well packed, charged at the agreed to price with reasonably shipping and handling charges. I have already placed a follow-up order for other equipment. The telephone sales person I spoke with was knowledgable of his product and recommended a "package" that saved me money with additional items.
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