"Fair price, with super fast delievery"
"Mike helped me find the right part for my truck after I had already bought 3 others ones couldn’t not ask for better customer service they are amazing "
"I have more than one order in your system... Your correspondence does not mention the item/s ordered (details). consequently I do not easily know which one of my orders you are talking about without referencing the order numbers/dates etc. This causes problems when trying to return unused items. "
"Called Customer Service 3 times to check on my order. All 3 times I was put on hold by the rep and your system instantly hung up. Never was able to make contact. Not good to hang up on customers."
"Everything was fine, they only messed up the delivery address. I am still waiting to receive my radiator because they shipped it to the billing address, not the delivery address. "
"I did everything as requested and just got informed that my REFUND will take around 2 weeks. YES... 2 WEEKS for my REFUND !!!
I sent 5 emails and left more than 5 voice messages... The only way to get any info is from the SALES Department.
NEVER MORE !!! Be careful with this company !!!"
"I have ordered radiators from Radiator Express before this order. They have always been great to work with."
"The driver’s side connection on the top was a nightmare... The condenser on that top corner was turned towards the driver, making that connection impossible. The angle was all wrong. I had to take a bar and bend that corner where it matched the radiator, allowing that connection to work. In doing so, I broke the clip on that side that holds the condenser tight to radiator housing."
"Fast shipping, radiator was welded very well. super super light weight, no damage, no bent fins, no scratches or dents. Bolted right in."
"Very helpful with making the correct decision on which Radiator was best for me!
Kept an eye on tracking and received parts in a timely manner."
"Direct fit. Cooler threads were correct. "
"Easy to order, easy to speak to customer service, quick to ship, and correct fitment."
"The on-line ordering experience could have been easier (it ordered X2, instead of X1), but the customer service I needed was EXCELLENT. SOOoo nice to speak to a human, and one who actually cared about making me happy... which he did. I would suggest a slight DELAY in processing the order, as I discovered I needed a cap AFTER ordering the radiator, and it had to be processed as a SEPARATE order - this order NORMALLY would have cost MORE in "shipping" than the product involved, but your guy took care of that, and all got "happy". "
"I was really happy with the service and commitment I received from this company. It was a great product and fast delivery.
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"My radiator arrived damaged, defective, or something like that. Unfortunately, the unworkable state of the radiator only became apparent after it was installed. I reached out to customer service immediately. Within a few days, I had gotten a refund for the radiator and the shipping cost. Radiator Express spared me the inconvenience of shipping the broken radiator back and gave me permission to dispose of it, and I dropped it off in a place that can do that properly. Within about another week, Radiator Express had agreed to cut me a check for part of the cost of having the non-functional radiator installed."