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5/5

2022-05-19

Happy with my Rustler 4x4!

"I bought Rustler 4x4, the 67064-1. I noticed RCsuperstore had the most inventory. I believe they're Traxxas exclusive for RC cars. They also had a lot of parts. Good company! "

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1/5

2022-05-14

DO NOT DO BUSINESS WITH THESE SCUMBAGS

"These idiots. FIRST....over the course of 3 months...I spent over 2 grand at their pile of crap business. The 1st item was alright...still a money pit. A Hoss. Then...after waiting to get an Xmaxx for YEARS...I get one from here. 10 minutes out of the box....pile of junk needs repairs. RC SUPERSTORE WANTS TO MONKEY SEE...MONKEY DO WITH TRAXXAS....AND SAY YOU GOTTA WARRANTY THROUGH THEM. Rc Superidiots want to be the silent middlemen making tons of cash on absolute garbage. I sent Xmaxx back.....garbage. Now they THINK theyre gonna screw me around with the refund.
I just wonder HOW UGLY THEY WANT THIS TO GET OVER $1500...AS THEY NOW HAVE THE CRAPMAXX AND MY 1500 BUCKS. A smart duo would just refund someones money. This is gonna be naaaaaaasty for that amount. Scumbags. GO ELSEWHERE....DO NOT BUY FROM THESE IDIOTS. THEY EVEN TOLD THE BETTER BUSINESS BUREAU THEY NEVER DID BUSINESS WITH ME.
I showed them the reciept. Lie some more scumbags...Buhbye...you done

APPARENTLY.....**** OFF DANGEROUS PEOPLE HASN'T BIT THEM YET.
"

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1/5

2022-02-10

Ship damaged items then refuse to refund.

"Purchased a slot car track for my son, shipping box was fine but product box was torn open with loose and damaged parts. They stated that they always ship their product sealed and too bad. I sent them photos of the shipping box, product box and broken parts, but they didn't care.

Stay away from these guys
"

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1/5

2022-01-26

Return Policy is a TOTAL SCAM!

"We bought my dad a Hot Wheels Slot Car Set this Christmas for fun. He opened the box and noticed the racing tree was not electric, just a piece of plastic, so we wanted to exchange it for a more expensive product. The return policy states that they only give full refunds for unopened packages (which in itself is ridiculous because you need to open the package to check the contents inside) and that if the item is opened they deduct from your return.

EVERYTHING in the box, other than the main package remained sealed and unopened. I was refunded HALF of my money and had to pay an additional $32 to send the item back on top of that... for a brand new item, they will turn around and sell for full price. While the policy on it's own is an absolute scam, if this company was clear and transparent about how little they would be willing to give back I would have kept the item. When all was said and done, I lost more money than the product was actually worth.
"

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1/5

2021-05-05

Sold me garbage

"I bought a nitro engine from them in February. I didn't install it until April. I started it and it ran for 5 seconds until it seized (broken con rod). I emailed a few times before they answered me telling me that warranty was past thirty days. I gave 1 star because the product was delivered. That's the only good thing about my experience with these jokers"

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5/5

2021-03-15

Customer service fact's from a customer

"I emailed them through the contact us on that web page they were extremely helpful and responded quickly "like in 5 minutes quick" my package has not arrived but I have a tracking number and the date I know I should be here which was pretty quick I will read another review yes it does and if it does not get here on time hope this helps I was skeptical about ordering through them I'm glad I did so far like I said my package has not arrived yet but if it does on time they were great."

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1/5

2021-02-13

Worst customer experience I've ever had. DO NOT BE FOOLED BY 5 STAR REVIEWS!!

"About a year ago, I bought a TRX 6X6 from these guys, and the truck worked great for about a week until I drove it through very shallow water and the thing died on me. I was 3 miles from home when it happened so I had to carry it home. I unscrewed the receiver box to see if it was sealed properly, and water had completely fried the receiver. Thinking this thing was fully waterproof and just dropping over $600 on it I was definitely upset. I contacted them for a return and the truck was sent back to them. I get a call from Caleb and he tells me I'm only getting a partial refund. I was shocked. He told me that it was apparent the truck had been driven in very deep water, which was most certainly true, and claimed that the truck had signs of rust in many areas. I got into a yelling match with him on the phone and it got so bad that I hung up. I'd had enough with this joke of a person. I contacted eBay and was given a full refund which was awesome considering I deserved it. Don't buy from these sleeze bags. You'll regret it if you run into trouble. I also made this review after the whole ordeal and came back to check on it and it had been deleted! DO NOT BE FOOLED BY THE 5 STAR REVIEWS!!"

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1/5

2020-12-25

They charged me twice for same product and never sent it to me

"They charged me twice for one purchase and after the disagreement with the sales rep they refused to refund any of my Money and I never received either of the products, this company will lie an cheat you out of your money buys rcs literally anywhere else."

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5/5

2020-04-04

Great company!

"I will forever use RCSuperstore as my go-to shop for all my hobby needs. In the midst of the pandemic, we had an issue with the shipping company. RCSuperstore spent hours communicating back and forth with me, giving me great advice, and ultimately going above and beyond to get my order here. I assumed it would be months before my issue resolved, but RCsuperstore had my rc car to me within a week! This was my first time buying a car online (instead of in person) and I am so glad I chose RCSuperstore because I don't think ANY other company would have cared as much as they did. If you're on the fence about something, send them a message! They are amazing at helping the customer and explaining things you may have questions about. THANK YOU to everyone at this company!"

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1/5

2019-12-17

Terrible customer service

"I've spent alot of money with them and i had an issue and they did everything they could to no resolve the issue including lieing. There's alot more rc company's out there that will treat you alot better! "

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5/5

2019-05-18

Good price and fast shipping

"I was skeptical at first as there are so many scams out there but I read the reviews here and made the purchase. I'm glad I did. I received a nice new setup for less than the cost on Amazon and it arrived faster than I expected."

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5/5

2019-04-22

Baught RC traccas rustler and few author things

"I swear buy this store I live in Florida I have bought 2 trucks from them great price I've bought all kinds of rpm up grades from them too always have it with in 3 to 4 days we'll packaged I will continue buying from them and I have a hobby shop 3 miles from my house thank RC superstore lots of happiness "

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5/5

2019-04-01

Great prices, fast shipping.

"RC Superstore is my first stop for any H.O. need. "

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5/5

2017-09-19

Rc Superstore and we'll deserved

"These gies do it all for you"


5/5

2016-12-23

Caleb @ rc superstore is #1!!!

"They have the best inventory and excellent sales team , they are my go to place for all my short course truck needs, THANKS AGAIN GUYS!!!"

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