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Product & services pricing
4.94/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.81/5
Customer service:
4.94/5
Return/Replacement policy:
4.55/5

Verified
5/5

2022-11-04

Amazing Customer Service and Fast Shipment

"I purchased mugs for a special work event at the last minute. I chose Quality Logo Products because they did not require a large minimum order for the products I was purchasing. I was connected with their team member, Jaimie, who helped me right away with the design and quote. It blew me away how quickly she was able to get me the mugs ordered and shipped. After receiving them, I realized that a portion of the mugs were damaged and/or had some defects. I sent Jaimie a quick email and she was able to replace those very quickly without any issue. This was the easiest purchase and will definitely use again in the future!!"

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Rep reply posted 2022-11-04
A rep from Quality Logo Products, QLP2004, has responded:

“Wow, wow, wow! Thank you for taking the time to write such a kind, detailed review. Jaimie is going to be so happy to hear that she got you the awesome mugs you deserve. You rock, and we can't wait to work with you again really soon!”


ntc
Verified
5/5

2022-11-04

Satisfied customer!

"I worked with Joe who answered my questions and helped perfect my design. My products were created and shipped quickly. "


Rep reply posted 2022-11-04
A rep from Quality Logo Products, QLP2004, has responded:

“Go Joe! And thank you very much for taking the time to write this review. We couldn't be happier to hear that you had a great experience from start to finish. Have a great weekend, and please visit us again really soon!”


Verified
5/5

2022-11-03

Perfect

"The cups were a huge hit at my event! Customer service amazing, great pricing, and fast turn around time. The quality is great, the logo was perfect, and the cups are light weight!"

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Rep reply posted 2022-11-03
A rep from Quality Logo Products, QLP2004, has responded:

“You just made our day! Thank you so much for writing this review. We're happy that your cups arrived fast, and even happier that everyone loved them! It's always fun working with customers like you, and we can't wait until next time!”


Verified
5/5

2022-11-02

3-In-1 Charge Cables

"The 3-In-1 Charge Cables were needed in a rush and Quality Logo Products delivered as promised!! Great group to work with, fast and easy communication, and great quality! Looking forward to using them again in the future. "

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Rep reply posted 2022-11-02
A rep from Quality Logo Products, QLP2004, has responded:

“You're the best! Thanks a million for taking the time out of your day to write this review. We couldn't be happier to hear that your charging cables look great and arrived right on time. High fives for everyone! Have a great rest of your day, and please visit us again really soon!”


Verified
5/5

2022-10-31

Awesome team to work with and so easy to get our products reordered!

"We have partnered with Quality Logo for several years now and we couldn't be happier. Our products are always delivered promptly and of the highest quality. We love working with Kelly and recommend Quality Logo for all your company's needs. Keep up the GREAT work! "

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Rep reply posted 2022-11-01
A rep from Quality Logo Products, QLP2004, has responded:

“It may be Halloween, but there's nothing scary about this review! Thank you very much for taking the time to share. We sincerely appreciate your loyalty for so many years and look forward to many more to come. High fives to Kelly! ”


Verified
5/5

2022-10-31

Love this product!

"Our customers love these mugs! Great quality and will buy again!"

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Rep reply posted 2022-10-31
A rep from Quality Logo Products, QLP2004, has responded:

“You just made our day! Thanks a million for taking the time out of your day to write a review. You deserve the best, and we're happy to hear your customers loved their new mugs. High fives! Let's work together again really soon!”


Verified
5/5

2022-10-29

Excellent

"Perfect. Exactly as described. "


Rep reply posted 2022-10-31
A rep from Quality Logo Products, QLP2004, has responded:

“Woohoo! Thank you so much for writing this five-star review. We couldn't be happier to hear that you had a perfect experience. You're the best, and we'd love to work with you again in the future!”


Verified
5/5

2022-10-27

Perfect!

"The designing process on the website was simple and we didn’t have to dedicate to the order until after we approved of the proof. The representative communicating with us over email was easy to work with, as well. Bonus points for the product arriving before the estimated arrival date!"

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Rep reply posted 2022-10-27
A rep from Quality Logo Products, QLP2004, has responded:

“You rock! Thank you very much for taking the time to write such a detailed review. Our goal is to always make the process easy, and we're happy we made it happen. And with extra fast shipping! Have a great weekend ahead, and please visit us again in the future!”


Verified
5/5

2022-10-26

Round Gel Ice Packs

"I needed customized Ice Packs for a parade and this company was amazing with my requests. The customer support was very helpful and the product turned out amazing! I would definitely recommend people to this company!"

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Rep reply posted 2022-10-27
A rep from Quality Logo Products, QLP2004, has responded:

“A parade sounds like so much fun! We hope your event was a huge success and that everyone loved their ice packs. Thank you very much for writing this review. You're the best, and we'd love to work together again in the future!”


Verified
5/5

2022-10-21

Fast production, great product!

"We were very happy with our logo pencils! Very good service, will definitely use again."

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Rep reply posted 2022-10-21
A rep from Quality Logo Products, QualityLogoProducts, has responded:

“Woohoo! Thank you very much for writing this review. We love hearing that your order was easy and fast. Enjoy your new pencils, and please visit us again really soon!”


Verified
5/5

2022-10-20

Reliable and Excellent for Seven+ Years

"Two of my graduate schools and two of my companies have now been using QLP for over seven years, and will keep on using them even more years. My current nonprofit is a sustainability-focused organization, and we only use QLP, as it is rare that a company like QLP makes environmentally friendly products, AND these products are made in the U.S. "

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Rep reply posted 2022-10-20
A rep from Quality Logo Products, QLP2004, has responded:

“Holy moly - this is amazing! We can't thank you enough for being a loyal customer for over seven years. You deserve the best, and we're thrilled to hear that we've made every order a great experience. Here's to many more years working together! ”


Verified
5/5

2022-10-17

Quality Logo Products is the best!

"Outstanding customer service from start to finish: beginning with help on choosing which items to order, handling issues that came up, (from my end, not theirs) quick turnaround and shipping made it a pleasure to work with QLP. Kelly Bird provided outstanding service including speedy replies to my questions, thorough knowledge of the products and matching them with our needs and quick problem solving. I look forward to continuing to work with them."

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Rep reply posted 2022-10-17
A rep from Quality Logo Products, QLP2004, has responded:

“Hooray! Thank you very much for writing this review. Kelly's going to be so excited to hear that everything was awesome with your order. High fives for everyone! You rock, and we'd love to work together again really soon!”


Verified
5/5

2022-10-15

Fast turn around and great product

"From initial contact through the entire process, Quality Logo Products and their reps were super helpful and responsive. Got my personalized coffee mugs and couldn't be happier!"

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Rep reply posted 2022-10-17
A rep from Quality Logo Products, QLP2004, has responded:

“Aww, you just made our day! Thanks a million for taking the time to write this amazing review. We couldn't be happier to hear that you had a great experience from start to finish. Enjoy your new coffee mugs, and please visit us again really soon!”


Verified
5/5

2022-10-12

Great Quality

"Ordered these for our buckets at our bar. Perfect solution. Inexpensive and great quality. We get so many compliments that we started selling them. Will order again when we run out!"

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Rep reply posted 2022-10-12
A rep from Quality Logo Products, QLP2004, has responded:

“Thank you so much for writing this review! Your bar patrons deserve the best, and we're happy to hear they're loving the addition to your buckets. Cheers to you for being awesome! We can't wait to work together again in the future!”


Verified
5/5

2022-10-11

Custom Campfire Mug

"Product and customer support are top notch, shipping is on the expensive side, but great overall. Our event patrons were really pleased with the mug quality as souvenir. I would definitely buy again. "

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Rep reply posted 2022-10-11
A rep from Quality Logo Products, QLP2004, has responded:

“Wow, this is the best! Thank you so much for sharing your review. We couldn't be happier to hear that everyone loved their mugs at your event. It's always fun working with customers like you, and we hope we get another chance really soon!”