"These scammers listed what I won as 14k white gold and its not it 10k. The other I won was a necklace marked as 14k gold and its GOLD FILLED!!!! DONT SHOP HERE!!!!"
"Selling items on here for $1.00, then charging $7.95 or higher for shipping. Can buy the same stuff on ebay way cheaper with free shipping. I noticed on one listing a picture of higher end wristwatch walkie talkies (ebay selling for around $30.00), but after clicking on the "shop now" button, the photo was of a lower end pair (ebay selling for around $7.95). I inquired as to which photo was of the item someone would receive & got a response that they had changed the photo, but when I looked again, it was still the same two photos. Also, my questions didn't show up under the "questions asked" tab on the auction. Some poor schmuck paid over $50.00 for these + the shipping costs. This website is deceitful & sneaky. Be very careful if you do decide to buy anything. Look at similar items on other websites before purchasing anything from here. More often than not, you'll find it cheaper somewhere else."
"Absolutely horrible customer support. It takes several days to get a response, even after they respond to inquiry, they do not read the inquires.
I will not do business with them, absolutely waste of time. Horrible website to deal with"
"If you see that an item is carried by Quality Products, rest assured it is not quality and will not be delivered in 2-3 days as promised. This is the second time I used this site and yes I was overcharged and yes the product was late in delivery and yes it could have been purchased cheaper elsewhere. I "won" the bid on the January 18th and still waiting on delivery as of January 28th"
"This site is beyond a joke. Not only do they charge outrageous prices for shipping on items that don't even weight a pound but almost every single item they sell is WAY overpriced. NOW they are selling new/refurbished items.
The refurbished items are more expensive then buying one brand new from a big box retailer. Back in the day this site was somewhat of a gem. Today I'm disgusted that they are still in business.
I wish them nothing but failure."
"Very deceptive. Jewelry is photographed to look better than it is. I had to look at what I bought because it looked so different. Bought 3 pieces of jewelry, paid only a $1 for two of the items, but then $12 shipping for each. The other paid $20 plus $15 shipping. This auction took over 3 minutes to end when there was 15 seconds left, causing me to increase my bid each time. i thought it was strange because it kept reseting the end time by about 35 seconds. i think now it was rigged. Junky jewelry. Glad I'm only out $60. My art still waiting for. Bought the same time. No info on their site other than it should have shipped days ago. I really like the print, didn't pay too much for it, but I'm curious to see if its really a serigraph like it stated. BUYER BEWARE. Most stuff isn't police seziure."
"I feel that I learned a lesson. Although it cost me a couple hundred dollars. Stay as far away from this company as possible. It is a scam. Take clise up pictures to make everything seem big or normal and when I received it, it was very, very tiny. Maybe fit for a child. The jewelry was so tiny and the perfume I bought was a miniature when I thought I was bidding on a reg size. Not good descriptions. Not really from police property rooms. I will never order or bid on anything again. Hard lesson to learn. Wish I had done my research first."
"There is more than an ethical
and moral delima here,
what of the people whom were
arrested by the police,
jailed and imprisoned over this
property
where the owners are unknown?
How then were they convicted
for having possession of said such?
is it poetry"
"Nothing but a SCAM. I promise you that you will regret bidding on anything they have. I wish I had read all these opinions first. I thought I was pretty smart but was not smart enough to do my homework first I wish that I had never heard of them. Be smart and stay away."
"very bad experience with this site. don't buy from this site.
everything is fake and junk.
print piece of paper and claim it is original and valuable art and put a $7000 list price (retail suggested price) for example and make you fool to bid high on those junk.
once you receive a piece of junk/trash in the post then you realize and wish you never visited this site. BUYER BEWARE!!!!!!
why this site after so many complain still functioning and no one doing anything about this.
more and more people falling in this trap and more complain day by day.!!!"
"Buyer beware if purchasing jewelry on this site. They show really large pictures that make you think you're getting a really nice piece of jewelry at a fantastic price. Then when it arrives, it's tiny! I recently bought 2 rings and a pair of earrings. If they had been photographed at actual size, I never would have bid on any of the 3. And nothing is returnable, so you just have to suck it up. Thank goodness the pieces I bought were really cheap!"
"Be very careful when shopping at PropertyRoom.com. Some of their merchandise is misrepresented. I did receive a refund, but they insisted that the merchandise was not damaged even though there are photos to prove otherwise, and they put me through an annoying and time consuming hassle to get the return accepted. On another item, they blamed the damage on a PD when, again, photos proved otherwise. Customer Service is delightful for simple questions - but it quickly becomes hostile when there is a real issue. I did successfully buy a few things so you might get a bargain - or you might get misrepresented merchandise and a big hassle to get your money back."
"There are some good buys at property room, but wouldn't buy jewlry or watches there. Property room has had negative reviews, unless I can see something in person to inspect it, I won't touch it.Any questions I had were returned quickly by customer service. Waiting for my latest purchases to arrive, so far satified with all my purchases."
"Property room is a criminal enterprise. After some of their made in china "knock offs" at exorbitant shipping prices arrived at my house, I sent an email to them and pay pal directing them to STOP immediately and to never use my pay account again. Instead of honoring my request, they sent an email asking if I intended to close my account and warning me that closing my account would not stop charges in my credit card. That was Monday July 9th, 2012. When I responded immediately and said yes! Cancel and stop the charges, they waited until the next day to respond, and then said they did not know who I was. But they locked me out of property room and then proceeded to make another 57 charges to account, while sending absolute junk to my home. When I sent an email Wednesday saying I would go public with their scam, the director of marketing called me at home within an hour. But she refused to take her junk back and wanted a 17% restocking fee for each item returned. Further, she insisted there were no knocks offs when plainly there were. Also their computer falsifies bids to impose a high bid on every unsuspecting bidder. "
"I have shopped at property room for years. The downside is that most of what they sell is outdated and they list the suggested retail price of the item sometimes a decade previous. I have purchased a few Coach pocket books that have been fake even though they were listed as authentic. They did take the pocketbooks back. In one instance I purchased a Coach pocketbook from one of their vendors Hot Deals on the site which never arrived, I contacted them 4 times only to be told that my email was being forwarded to Hot Deals. Hot Deals never contacted me and I never received the pocket book. I am going through my credit card company to try and get a refund. In addition their listing tend to have misleading and wrong information in it, for example I have purchased quite a few iPods which listed the wrong generation. Trying to contact Property Room is extremely difficult they only have an online form and email and no phone number. Finally, I would like to say that I really do think that their auctions are rigged because people bid outrageously for items which do not even come close to costing what they are bidding, "An iPod touch first generation for used going for more than $300", this might be due to the fact that property room is misleading them (Buyer Beware). I have personally stopped shopping at this site because their customer service is awful and they certainly do not have any bargains. Somebody really needs to shut them down or make them change their practices. Oh! Yes and watch out for their inflated shipping charges. I've purchased multiple items weighing in at less than 10 pounds and they shipped all of the items in one box and charged me shipping and handling separately for each item, the total shipping was more than $100 for what the Post Office charges $6. I get the handling fee but this is outrageous. An insider tip for you is they don't only sell items from Police auctions, they have several vendors mixed in. The ones that are from Police auctions are all mostly old items, because property seized from the Police stays in evidence for a very, very, very, long time. Most items are decades old, used and unclaimed."