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Verified
5/5

2021-10-22

ProClip for 2018 Porsche Panamera

"The shipping was super fast even to Canada. I was surprised to receive the package in 2 days! As the interior of the Porsche Panamera has no real place for a cell phone mount, ProClip has a solution for that. The instructions were well documented specifically for my car and the mount itself is very sturdy. I was able to get a corresponding holder for my Iphone and the whole setup was flawless. The fit, finish and placement of the mount were perfect. The best part is, it's totally removable.

I understand the price is a bit higher than other solutions, but you get what you pay for. A perfect fit and a great product. I have no hesitation in recommending this product to anybody.
"

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Verified
5/5

2021-10-22

Great Product!

"The ProClip is definitely with the money if you are looking for a well made solid phone holder. It fits my 124 spider perfectly and provides a very solid mount for my phone. I really appreciate products like this as I’d rather spend money on a perfectly working product than something cheap that you can’t count on. "

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Verified
5/5

2021-09-28

C7 Corvette. Problem solved.

"I love everything about my C7 Corvette with the exception of where to put my phone using Apple Car Play. There just wasn't any good, stable, viewable place. Then I was told about ProClip. Problem solved! Great product. Easy to install. LOVE it. Thank you."

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Verified
5/5

2021-08-27

Absolutely love my ProClip!! Works excellent in 2018 Nissan Rogue holding my iPhone12 Pro.

"The ProClip came very highly recommended from both my daughter and my son in law. The delivery was very fast and the install instructions were very easy to follow. It works extremely well!! I also received excellent customer service. 5 star all the way!!"

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Verified
5/5

2021-08-07

It works!

"I have a 2017 Mazda Miata. The cabin is small and the dashboard (do we still call them "dashboards"?) does not have a single square inch that is flat enough to stick a cellphone mount to. Plus, the nav screen, the air vents and the climate controls are all bunched together right over the gear-shift. The ProClip which arrived this week is a simple elegant solution. It allows me to mount the phone in the perfect place without interfering with my vision, air flow or my access to controls. And, even though the Miata's sport suspension transmits every bump in the road directly into the cabin, the phone is secure. You have solved my problem. Thanks. "

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Verified
1/5

2021-08-05

ProClip does not fit 2021 Volvo Cars!

"I reached out several times before writing this review for our third EXPENSIVE ProClip Volvo XC60 Angled Dash MountAdjustable and iPhone Holder for Lightning to USB Cable for our new new Xbut Victor's rudeness as a CURRENT PROCLIP CUSTOMER was just unacceptable. I am not an idiot and do not appreciate being treated like one, especially after purchasing your VERY EXPENSIVE ProClip Volvo XC60 Angled Dash MountAdjustable and iPhone Holder for Lightning to USB Cable.
I have videos and photos"Who designed/manufactured this? they do not align! They screws do not fit the minuscule holes even halfway! Took very expensive parts to Volvo dealership where we just bought our 4th Volvo and they said WTH is this mount? These teeny tiny screws do not align or fit at all! So I called ProClip FROM Volvo service! and Victor poo posed both os us! The service manager said :look he is not the first of our Volvo customer to have this issue with ProClip mounts that we have tries to install- more like the 5th! They insist it fits trust us it does not and they need to make the next ProClip much more sturdy and user friendly!
"

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Rep reply posted 2021-08-05
A rep from ProClip, ProClipUSA, has responded:

“Hello,
We have reviewed your recent order of 714013 and 855342, those products are in fact compatible and are in our top 50 most sold. If you do have other ProClip vehicle mounts and holders you would know that the back plate of the tilt swivel is to come off of the holder so that it can be attached to the face of the vehicle mount using small black self-tapping screws. The pre-drilled holes on the face of the vehicle mount is a guide and the self-tapping screws do the rest. The holes are smaller than the screws so that the screws bite into the ABS plastic giving the device holder a firm attachment. (It has been this way with our products for more than 20 years.)
We have no record of you calling and we have no email with pictures and video. We do have a chat between you and Victor, please see transcript below. We don't feel Victor was rude to you, he was clearly trying to troubleshoot the issue with you.
Please share the Volvo dealership information we would like to give them a call to verify. We have had no reported issues from a Volvo dealer and the owner of ProClip has had a number of Volvo's himself over the years. All of our products are manufactured in Sweden where Volvo is made, the product got it's start in Volvo cars in the early 80's. We have a very hard time understanding how the two products you purchased don't work together. Please send the images and video you have to customerservice@proclipusa.com the owner of ProClip USA will get back to you personally.

Customer - Hi- could you please help me obtain an RMA?
VP - Hello.
VP - Thank you for contacting us. Do you have an order number I can reference?
Customer - SO-18296633
Customer - SO-1829633 sorry
VP - Thank you. I have accessed the order. Do you intend to return both items? And what is the reason for the return?
Customer - Yes they do not align together at all
VP - Items 855342 and 714013 are compatible with one another; the back plate of the device holder may need to be rotated to align with a set of pre-drilled holes on the mount faceplate.
VP - However, I can set up the return for you if you are no longer interested in utilizing the products.
Customer - I have pictures and they do not
Customer - It won't allow me to attach them.
Customer - the screws also do not fit this plate
Customer - We already own 2 proclips this was a gift
VP - These two items should attach; if you would like to continue troubleshooting, we ask that you send the photos into us at customerservice@proclipusa.com so our product manager can take a look and diagnose the issue. Otherwise, I can set up the return and you will receive a separate email with an RMA number and return instructions.
Customer - yes return please
VP - Great! I will send the information over to you by email shortly.
VP - Was there anything else I could help you with in the meantime?
-Customer ended chat-


Verified
5/5

2021-07-27

Interior Modfications Not Needed

"I looked everywhere for a phone mount for my XT4. Everywhere I looked I had to glue something to my dash or my window. I could take up a cup holder slot again a hard no!

A search resulted in a purchase of a ProClip mount and clip for my Samsung Note 9. Installation truly was only 90 seconds. All of the tools needed were included as to where the wire clips.

I was hesitant to spend ~$100.00 on a mount for my phone; however, am I ever glad I did! I purchased the wireless charger mount. It magically cycles each time I start my car, I place my phone between the clips it captures the phone and charges. To remove a slight tug and it is released.

I "highly" recommend considering purchasing any of the products from ProClip, you won't be sorry.
"

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Verified
5/5

2021-07-26

Cleanest iPad Holder on the Market

"I just wanted to reach out and compliment your guys on the standard iPad holder. I just installed it in my RAM Promaster and couldn't be more pleased. Everyone else has iPad holders that are complicated, with large holding mechanisms that look plain unsightly. Yours is beautifully simple and nicely manufactured. Thanks!"

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Verified
1/5

2021-05-24

Don’t waste your time or money!

"Purchased the F150 / Expedition dashboard mount with universal QI car phone holder. Mount is a cheap plastic mount that did not wirelessly charge and would not hold a phone with a low profile phone case. The phone kept falling forward. Returned to the company in new condition and was charger return shipping for an item that didn’t even work. In interest of transparency, we tried three different iPhones with 3 different cases (non-otter box) and non of them wirelessly charged but when returned company is claiming they tested it and it worked. Additionally discovered that the mount has to be plugged into the cigarette lighter and cannot be used in the vehicles USB ports. Waste of time and money, poor customer service. Do yourself a favor and save money and buy a better mount like the bulletproof or builtright mount"

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Rep reply posted 2021-05-24
A rep from ProClip, ProClipUSA, has responded:

“Hello Mike, the universal wireless charging holder must be used properly in order to obtain the desired results. Customer service notified you via phone that the charging holder must be plugged in via the cig plug adapter and not only the USB port. In addition, our returns department verified the exact unit you returned was in proper working order when used correctly. After returning the working parts, you were then given a full refund. Please let us know if you have any questions. Thanks!”


Verified
1/5

2021-04-06

Poor Customer Service

"Emailed to ProClip
I should not have to pay shipping charges not restocking fee. The item is defective. The unit was doing fine until a few days ago. I am use the power cord that came with the unit I even tried it with a different power cord no luck.
I have been purchasing from your company for years. When a product goes bad and nothing I did wrong than it’s on you.

I will not ever purchase from your company again. Poor product and very customer service. I will place revives with Facebook, Cosumer Reports, Better Business Bureau, Ombudsmen, Federal Trade Commission and Yelp
"

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Rep reply posted 2021-04-08
A rep from ProClip, ProClipUSA, has responded:

“Hello Bruce, your original request for a warranty product replacement was approved. You then changed your mind to have a return for refund instead. Customer service then sent you the standard return policy and instructions. The normal return policy does state that a restocking fee may apply to damaged/installed items and the customer is responsible for paying return shipping. It also states that a return for refund is only granted within the first 30 days of item receipt. We understand that you are a repeat customer and we value your business, so customer service as a courtesy, approved your request for a return even though it's several months old. We have also waived any restocking fee charges and provided you a return label free of charge. Please let us know how this customer service could have been better and let us know if you have anymore questions. Thanks!”


Verified
5/5

2021-03-26

EXCELLENT CUSTOMER SERVICE!

"I ordered a mount for my 2001 F-150 and I later found out it was back ordered. Usually that's not a problem as I am patient, but in this case I purchased the mount because my wife and I will be driving across the country here shortly. Long story short: ProClips offered to change the shipping destination to the house we are picking the truck up from vs my home address if it didn't arrive at the warehouse in time. What actually happened is that it arrived at the warehouse the day before I needed it and so they overnighted it automatically without charging me an extra dime!

This is truly a company who values its customers! Oh darn if I buy a phone mount for my other two cars now :)

"

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Verified
5/5

2021-02-12

5 different vehicles/mount-holder combos - ALL FIT/WORK PERFECTLY!!

"**Yet another ProClip product I'm 110% satisfied with!**

Dash mount fits securely, installs easily, and I was able to position it such that I have access to audio and climate systems controls - AND able to insert/retrieve CDs.

Holds my Samsung Note 20 Ultra 5G securely while driving, easy to get phone into/out-of holder.

Email contact with ProClip re purchase confirmation, shipping, and tracking all top-notch as well.

For reference this is the FIFTH mount/holder combo I've bought/installed/use and swear-by. Highly recommend, worth EVERY PENNY. Other vehicles I own and have ProClip products installed on include:

2010 Jeep Wrangler JK Sport;
2014 Jeep Wrangler JK Sport (mentioned because dashboards wayy different between these model years);
2003 Jaguar XJS (our long-haul road cruiser);
1995 Chevy S10 (our wood-hauler).

**DISCLAIMER** I am in now way employed by ProClip, I am writing this (and other) review completely due to my belief in and satisfaction with this company and their products.
"

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Verified
5/5

2021-02-12

Expensive but worth it.

"Very expensive but as long as you order the correct parts, it will fit like a glove and you will never worry about it slipping out of place or obstructing your view of the road. "

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Verified
5/5

2021-02-05

Got it the very next day. It installed in seconds. Great product. Thank you!

"Second one I've bought...and only because I got rid of the other car. I won't buy another brand. It just works!!!"

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Verified
5/5

2021-01-26

Great product and experience

"Don't waste your time with other products, ordered mount and clip for iPhone 12 to fit my Infinity Q50, spot on fit and easy install. My only regret is that I did not find these guys sooner. Very happy customer. Will tell my friends and use you for all my future purchases. Keep up the good work. "

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