"1) I recognize you're trying to make a very user friendly website but it seems to automate a little too much. For example, trying to get my uploaded images to crop / fit on the canvas properly seemed rather finicky. Often, it seemed like it wanted to crop the photo more severely than I wanted, especially since I had cropped the photo on my computer first to fit the aspect ratio.
2) other than fit, the process seemed relatively painless. It'd be nice if I could upload a number of images and select through them in a single session rather than upload one, not like it, then upload another.
3) when I received my canvas prints, they were both rather yellow in tone. I've got a color calibrated setup but couldn't find any info on your website about color profiles so I just went with standard sRGB and both were significantly yellow. You might want to publish some info on that for more advanced users. I'm unlikely to be a repeat customer as a result.
4) the living social deal was a good means to test your service out. Good job with the follow up email.
5) Processing & Shipping was reasonably fast, which was good"
"Daniela from the art department was amazing. She worked with me to ensure that I was happy with my print quality, and that I would like the image in the size. They are experts, and know exactly what they're talking about. I will absolutely be purchasing all of my prints from here now on."
"I ordered two 16x20 {1 1/2" thick} canvases of my children for my office and they're gorgeous! Actually some of the better quality canvases {photowise} I've bought. The only downfall {for me} was that it took 3 full weeks to get to arrive. "
"I received my first canvas print this week. I am very pleased with the finished product! The colors in the canvas are perfect and it is very clear. I know I will be ordering from Printcopia again. The only thing I would say is to be patient to get your photo. It did take a few weeks to get but I did not request quick delivery. "
"Very pleased with Printcopia. Their web site is easy to navigate and the service is very quick. Quality of photos are excellent. I have had several panoramic photos processed and given as gifts. Everyone raves about the photos. Would highly recommend them to anyone wanting quality photos at an affordable price. "
"A the current moment I am rather disappointed. I placed an order on 5/22/14. My order was placed on hold and I was contated about making sure the picture was to my liking or something along those lines. I did so and was told my order "should arrive by 6/11/14". When I followed the tracking link, it said that my delivery date would be 6/16/14. It is the morning of the 17th and my package has not arrived. According to shipping, I should give it one to two days for delviery from my local post office. I would love to review the product but getting it alone has been a task."
"WOW. that is all i can say. WOW staff was so helpful and friendly. Our pictures came out AMAZING!!!! thank you so much for helping us decorate our new home =]"
"I bought two black and white canvas' Fathers Day gifts. I wasn't too sure how it woyld come out considering my pictures were taken from my galaxy S4. I decided to take the chance and I was so happy with the results. The quality was very professional and even my family was impressed. I will definitely use Printcopia again. The quality and price are unbeatable. "
"I love Printcopia. It's so easy to upload photos, easy to navigate and edit and the service is fast! And best of all, the quality is fantastic. "
"I love, love my two canvas pictures of my son and his family. The quality is great, the color is bright & clear. They are hanging in my office and everyone that comes in compliments them. I have recommended Ptintcopia to my friends & family. Keep up the good work!"
"I love my canvas I got from Printcopia.com. I got it very quickly after I ordered it and it looked AWESOME! I would definitely order another canvas from Printcopia!"
"I am very satisfied with my order. Love the size, color, and the beloved picture of our German Shepherd. This is a gift for my husband. Thanks!"
"This company is TOP NOTCH. I found them accidentally doing a Google search for canvas prints and have since ordered many things from them including regular prints and different size canvas prints. For some reason, they were able to develop my particular digital prints at lower resolutions and make them look amazing. Shutterfly was unable to do so for a few of my prints but Printcopia said my resolution was good and low and behold the canvas print came out great. I have no idea why it would be different, but it was.
Additionally, they are always sending me GREAT deals/discounts on a regular basis and I often take advantage of them because they are ALWAYS worthwhile. I have never paid for shipping, either and every time I have ordered I have gotten my prints/canvas within a few days.
I will most likely never order prints from anywhere else because these guys are so great.
PS - my rating of Don't Know on customer service is simply because I have always been happy with my purchase and have never had to contact them about anything. But maybe that is truly the best kind of customer service. Haha. :)"
"Photo to canvas turned out nicely. Price was good since I had a Groupon discount. Only complaint is the packaging. Since there is not padding between the canvas and the packaging box, when I opened the box using a exacto knife, I almost cut through the canvas had I cut too deep. Recommend either putting a warning on the box or using packaging with perforation for easy opening for customers."
"Beautiful product, very easy website to work with AND fast delivery! Will recommend to all of my friends for sure!"