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Product & services pricing
4.07/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2020-12-30

Excellent customer service

"I was having a hard tim finding exactly what I needed, so I called customer service and they were so helpful!"

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Verified
5/5

2020-12-13

As advertised

"Arrived on time great service"

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Verified
4/5

2020-12-11

Good, honest company

"We are an up and coming small business within southeast Minnesota and when we needed parts for a project we were happy with the prompt delivery of the items. Will definitely use again."

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Verified
5/5

2020-11-23

Great experience

"Have bought new jacket. Bibs and gloves this year. Love the quality and ease of ordering. Quick delivery. I'll be back."

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Verified
5/5

2020-11-21

Awesome experience!!

"Awesome customer service! The vendor kfi accidentally didn't ship my winch kit that I had ordered along with my plow on same order (that I'd received) and powersportsid
took care of me and got it shipped right out to me in two days! Quick and easy and fast shipping! Will definitely do more business here!
"

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Verified
5/5

2020-11-20

Quad plow system

"Powersports and Car ID were one of the only sites that made the purchasing of my plow system easy. There were many products easily viewable and comparable to each other without confusion on what would and wouldn’t work. The process was simple and easy as always. "

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Verified
4/5

2020-11-20

Honda 185s 3-wheeler tire

"Came pretty quick and fit right on. Just needed a little extra psi to get the bead set."

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Verified
1/5

2020-08-17

Horrible service

"This place is a joke! Wasting my time to call. And keep asking where my return label is due to the wrong helmet. Everytime I speak with someone. They say the label will be sent to email within 24-48 hours. Then I call back days later and they say must be an accident on our end. Will fix this. Spoke with the manager twice. And customer service on the phone 5 times and live chat 6 times. Still haven’t gotten my money or return label. Going on 24 days of trying to get my 80+ dollars. Now today says she will be sending a gift certificate to my email for all the issues and before getting off the phone she says it should be in your email when you get off the phone. Well nope not there either. I’m tired of waiting!! I want my money back. "

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Rep reply posted 2020-08-18
A rep from PowersportsID.com, AliceCARiD, has responded:

“Dear Jennifer,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
1/5

2020-07-16

Horrible

"Took a week to receive a tracking number when I was told it would ship out the next day. Then they didn’t even have the part in stock in the warehouse when they told me they did. "

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Rep reply posted 2020-07-17
A rep from PowersportsID.com, AliceCARiD, has responded:

“Dear Bigguy252,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
4/5

2020-04-09

Easiest website to find parts

"I honestly love buying products from all the ID websites and with my recent purchase for my four wheeler the shipping was quick and the quality of product was amazing!"

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Rep reply posted 2020-04-10
A rep from PowersportsID.com, AliceCARiD, has responded:

“Dear Brandon,
We are sorry to know you did not get an excellent 5-star experience from us this time.
Please, help us to improve and gain your highest appraisal.
Just reply with a comment or even a few words what we can do to become better and meet your expectations.
Any response is highly appreciated! Thank you!”


Verified
5/5

2020-03-27

Great service

"Parts were on time with no issues at all"

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Verified
5/5

2020-03-26

Always helpful and fast at what they do.

"I was able to find the parts I needed quickly on the easy to use website. I needed help to apply my veterans discount to my purchase and I had someone helping me via email in a matter of minutes. Thank you!"

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Verified
5/5

2020-03-25

user friendly website

"Nice interface and user friendly online web site"


Verified
4/5

2020-03-25

Fast Service

"Easy online process, but beware of shipping charges!!! I had checked the shipping charge during the order process and I was delighted that it showed $0.00. However, I was very disappointed after I hit the order button because the order had a $43 shipping charge. The charge may have been shown before I hit the order button, but I did not look further after already checking. The product did arrive on time. "

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Verified
5/5

2020-03-24

Done right.

"Had what I was looking for at a fair price, good quality product's. "

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